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I am a curious and data-driven Data Scientist & Analyst who is passionate about blending machine-learning rigor, generative AI innovation, and crisp data storytelling to deliver measurable value. I continuously seek to learn and apply innovative data techniques to solve real-world problems and enhance business outcomes. With hands-on experience in deploying AI chatbots, building predictive models, and performing customer journey analysis, I enjoy translating complex data into actionable insights. I thrive on challenges that allow me to blend technology and storytelling to support data-driven decision-making.…I am a curious and data-driven Data Scientist & Analyst who is passionate about blending machine-learning rigor, generative AI innovation, and crisp data storytelling to deliver measurable value. I continuously seek to learn and apply innovative data techniques to solve real-world problems and enhance business outcomes. With hands-on experience in deploying AI chatbots, building predictive models, and performing customer journey analysis, I enjoy translating complex data into actionable insights. I thrive on challenges that allow me to blend technology and storytelling to support data-driven decision-making.

Gabriele Errico

Data Scientist, AI Engineer, Developer, +2

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I am a curious and data-driven Data Scientist & Analyst who is passionate about blending machine-learning rigor, generative AI innovation, and crisp data storytelling to deliver measurable value. I continuously seek to learn and apply innovative data techniques to solve real-world problems and enhance business outcomes. With hands-on experience in deploying AI chatbots, building predictive models, and performing customer journey analysis, I enjoy translating complex data into actionable insights. I thrive on challenges that allow me to blend technology and storytelling to support data-driven decision-making.…I am a curious and data-driven Data Scientist & Analyst who is passionate about blending machine-learning rigor, generative AI innovation, and crisp data storytelling to deliver measurable value. I continuously seek to learn and apply innovative data techniques to solve real-world problems and enhance business outcomes. With hands-on experience in deploying AI chatbots, building predictive models, and performing customer journey analysis, I enjoy translating complex data into actionable insights. I thrive on challenges that allow me to blend technology and storytelling to support data-driven decision-making.

Available to hire

I am a curious and data-driven Data Scientist & Analyst who is passionate about blending machine-learning rigor, generative AI innovation, and crisp data storytelling to deliver measurable value. I continuously seek to learn and apply innovative data techniques to solve real-world problems and enhance business outcomes.

With hands-on experience in deploying AI chatbots, building predictive models, and performing customer journey analysis, I enjoy translating complex data into actionable insights. I thrive on challenges that allow me to blend technology and storytelling to support data-driven decision-making.

Skills

Experience Level

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Language

English

Advanced

Italian

Fluent

French

Intermediate

Work Experience

Data Scientist & Analyst at PricewaterhouseCoopers (PwC)

February 1, 2023 - Present

Designed and deployed an AI chatbot that cut ticket resolution time by 40% and manual workload by 25% for an energy & defence client. Automated weekly performance tables to provide real-time service insights. Built customer-churn prediction and revenue-attribution models using VertexAI/BigQuery analyzing over 20M interactions, enabling targeted marketing and boosting customer retention. Performed contact-pressure analysis to optimize communication cadence and improve marketing communication mix. Created PowerBI dashboards tracking WCAG compliance KPIs for a fashion-retail website and analyzed customer journey and behavioral trends to uncover conversion and loyalty optimization. Conducted sentiment analysis leveraging advanced NLP models.

Python Tutor at Kodland

October 31, 2023 - July 21, 2025

Provided Python tutoring remotely to learners, supporting skill development in programming and data science.