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AI Engineer with 2+ years of experience deploying production ML systems at Telekom Malaysia R&D, achieving 95%+ accuracy on real-time billing automation and network fault prediction. Specialized in NLP, computer vision, and MLOps with proven ability to reduce operational overhead by 40%+ through AI-driven solutions. Delivered end-to-end ML pipelines serving 500+ concurrent users and processing 2.3M+ data points for telecommunications and cybersecurity applications.…AI Engineer with 2+ years of experience deploying production ML systems at Telekom Malaysia R&D, achieving 95%+ accuracy on real-time billing automation and network fault prediction. Specialized in NLP, computer vision, and MLOps with proven ability to reduce operational overhead by 40%+ through AI-driven solutions. Delivered end-to-end ML pipelines serving 500+ concurrent users and processing 2.3M+ data points for telecommunications and cybersecurity applications.

Omar A A Bhais

AI Engineer, Data Scientist, Developer, +3

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AI Engineer with 2+ years of experience deploying production ML systems at Telekom Malaysia R&D, achieving 95%+ accuracy on real-time billing automation and network fault prediction. Specialized in NLP, computer vision, and MLOps with proven ability to reduce operational overhead by 40%+ through AI-driven solutions. Delivered end-to-end ML pipelines serving 500+ concurrent users and processing 2.3M+ data points for telecommunications and cybersecurity applications.…AI Engineer with 2+ years of experience deploying production ML systems at Telekom Malaysia R&D, achieving 95%+ accuracy on real-time billing automation and network fault prediction. Specialized in NLP, computer vision, and MLOps with proven ability to reduce operational overhead by 40%+ through AI-driven solutions. Delivered end-to-end ML pipelines serving 500+ concurrent users and processing 2.3M+ data points for telecommunications and cybersecurity applications.

Available to hire

AI Engineer with 2+ years of experience deploying production ML systems at Telekom Malaysia R&D, achieving 95%+ accuracy on real-time billing automation and network fault prediction. Specialized in NLP, computer vision, and MLOps with proven ability to reduce operational overhead by 40%+ through AI-driven solutions. Delivered end-to-end ML pipelines serving 500+ concurrent users and processing 2.3M+ data points for telecommunications and cybersecurity applications.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Language

English

Fluent

Arabic

Fluent

Work Experience

Data Science Researcher at Telekom Malaysia R&D

August 31, 2025 - July 21, 2025

Built Voice Billing Assistant handling real-time speech input with 95% intent recognition accuracy. Led design and implementation of TEAMFLOW, a project management agent generating user stories, estimating story points, and allocating team efforts. Engineered custom MCP tools to identify and allocate suitable team members based on skills. Developed full-stack project management interface with React, LangChain, OpenAI, and MySQL. Automated Excel-based report generation to streamline workflows for unit heads.

Research Assistant at Universiti Teknikal Malaysia Melaka (UTeM)

June 30, 2025 - July 21, 2025

Co-authored research paper on DNS tunneling detection achieving 99.84% precision. Applied feature selection to optimize subsets improving model efficiency by 40%. Preprocessed and analyzed 2.3 million encrypted DNS traffic records for cybersecurity research.

Freelance AI & Data Analyst at Remote Worldwide

November 30, 2024 - July 21, 2025

Delivered AI solutions for 12 clients across e-commerce, healthcare, and finance sectors. Built customer segmentation and sentiment analysis models, achieving up to 89% accuracy. Created business intelligence dashboards serving daily insights to 200+ users across 4 organizations.

Automation Engineer (AI-Driven Automation) at Remote Worldwide

January 1, 2025 - Present

Designed Make.com workflows reducing client operational overhead by 8 hours weekly. Built customer onboarding automation processing 150+ sign-ups monthly, cutting manual process time significantly. Implemented lead enrichment system using Clearbit API with 94% data accuracy.

Data Science Researcher at Telekom Malaysia R&D

August 31, 2025 - August 5, 2025

Internship role involving development of Voice Billing Assistant using LiveKit and FastAPI, achieving 95% intent recognition for over 200 test queries. Led TEAMFLOW project management agent design to generate user stories, estimate story points, and allocate team efforts. Engineered custom MCP tools to match team members based on skill and availability. Built full-stack project interface using React, LangChain, and OpenAI. Automated Excel reporting for resource planning, significantly streamlining workflows.

Research Assistant at Universiti Teknikal Malaysia Melaka (UTeM)

June 30, 2025 - August 5, 2025

Co-authored cybersecurity research paper on DNS tunneling detection using Random Forest and Genetic Algorithm with 99.84% precision. Applied feature selection optimizing model efficiency by 40%. Preprocessed and analyzed over 2.3 million encrypted DNS traffic records for research purposes.

Freelance AI & Data Analyst at Remote

November 30, 2024 - August 5, 2025

Delivered AI-driven solutions for 12 clients in e-commerce, healthcare, and finance sectors. Built customer segmentation models improving targeted campaign conversions by 23%. Created sentiment analysis pipelines processing over 50,000 reviews with 89% accuracy. Developed business intelligence dashboards providing daily insights to 200+ users.

Automation Engineer (AI-Driven Automation) at Remote

January 1, 2025 - Present

Designed Make.com workflows saving clients an average of 8 hours weekly across six projects. Built customer onboarding automation reducing manual processing time from 45 to 12 minutes per customer for 150+ monthly sign-ups. Implemented lead enrichment systems with Clearbit API enriching 1,200+ prospects monthly with 94% data accuracy.

Data Science Researcher at Telekom Malaysia R&D

August 31, 2025 - August 11, 2025

Developed Voice Billing Assistant handling 200+ real-time billing queries daily with 95% intent recognition accuracy, replacing two full-time positions and cutting resolution time by 75%. Led TEAMFLOW Project Management AI Agent that generates user stories, estimates story points, and optimizes team allocation across 50+ projects, reducing planning time from 8 to 2 hours per sprint. Engineered Custom MCP tools for skill-based team allocation achieving 94% accuracy and reducing staffing time by 60%. Built production ML pipeline with React frontend, LangChain backend, and OpenAI APIs serving 100+ concurrent planning sessions.

Research Assistant at Universiti Teknikal Malaysia Melaka (UTeM)

June 30, 2025 - August 11, 2025

Co-authored research paper on DNS tunneling detection using Random Forest and Genetic Algorithm optimization with 99.84% precision. Optimized feature engineering pipeline reducing features from 87 to 10 and improving model efficiency by 40% while maintaining over 99% accuracy. Processed 2.3 million encrypted DNS records, developing a pipeline handling 500K records per hour for cybersecurity research purposes.

Freelance AI & Data Analyst at Remote

November 30, 2024 - August 11, 2025

Built customer segmentation model using K-means and RFM analysis, boosting targeted campaign conversion rates by 23% and generating additional quarterly revenue of $50K. Developed sentiment analysis pipeline for 50,000+ reviews using TF-IDF and SVM with 89% accuracy, reducing manual review time by 80%. Designed automation workflows with Make.com and n8n, saving clients over 8 hours per week and $2K+ monthly in labor costs.