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I am a goal-oriented and highly skilled Technical Writer with a diverse background in education and communication. I specialize in producing quality written materials and managing projects, with extensive experience in cultivating positive connections and developing multi-channel communication strategies. My passion lies in crafting compelling and understandable content that resonates with audiences. Over the years, I have honed my skills by working with various organizations, coordinating closely with subject matter experts, and focusing on simplification and optimization of complex materials. I am committed to delivering excellence and continuously expanding my expertise in technical communication and education.…I am a goal-oriented and highly skilled Technical Writer with a diverse background in education and communication. I specialize in producing quality written materials and managing projects, with extensive experience in cultivating positive connections and developing multi-channel communication strategies. My passion lies in crafting compelling and understandable content that resonates with audiences. Over the years, I have honed my skills by working with various organizations, coordinating closely with subject matter experts, and focusing on simplification and optimization of complex materials. I am committed to delivering excellence and continuously expanding my expertise in technical communication and education.

Molly Silvia Fernandes

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I am a goal-oriented and highly skilled Technical Writer with a diverse background in education and communication. I specialize in producing quality written materials and managing projects, with extensive experience in cultivating positive connections and developing multi-channel communication strategies. My passion lies in crafting compelling and understandable content that resonates with audiences. Over the years, I have honed my skills by working with various organizations, coordinating closely with subject matter experts, and focusing on simplification and optimization of complex materials. I am committed to delivering excellence and continuously expanding my expertise in technical communication and education.…I am a goal-oriented and highly skilled Technical Writer with a diverse background in education and communication. I specialize in producing quality written materials and managing projects, with extensive experience in cultivating positive connections and developing multi-channel communication strategies. My passion lies in crafting compelling and understandable content that resonates with audiences. Over the years, I have honed my skills by working with various organizations, coordinating closely with subject matter experts, and focusing on simplification and optimization of complex materials. I am committed to delivering excellence and continuously expanding my expertise in technical communication and education.

Available to hire

I am a goal-oriented and highly skilled Technical Writer with a diverse background in education and communication. I specialize in producing quality written materials and managing projects, with extensive experience in cultivating positive connections and developing multi-channel communication strategies. My passion lies in crafting compelling and understandable content that resonates with audiences.

Over the years, I have honed my skills by working with various organizations, coordinating closely with subject matter experts, and focusing on simplification and optimization of complex materials. I am committed to delivering excellence and continuously expanding my expertise in technical communication and education.

Skills

Experience Level

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Language

English

Fluent

Work Experience

Assistant Manager – Document Control at KNET (The Shared Electronic Banking Services Co.)

February 1, 2025 - Present

Prepare documentation review schedules; write, edit, and proofread technical and corporate materials; develop and implement multi-channel communication strategies; coordinate with SMEs to define voice, key messages, and target audience; manage documentation projects ensuring consistency and quality; focus on simplification and optimization.

Senior Technical Writer at KNET (The Shared Electronic Banking Services Co.)

January 31, 2025 - July 21, 2025

Prepared documentation review schedules; wrote, edited, and proofread technical and corporate materials; developed and implemented multi-channel communication strategies; coordinated with SMEs to define voice, key messages, and target audience; managed documentation projects ensuring consistency and quality; focused on simplification and optimization.

English Teacher at Fahaheel Al-Watanieh Indian Private School (DPS)

March 31, 2015 - July 21, 2025

Developed lesson plans and assessments; engaged students with effective communication strategies.

School Advisory Committee Head/Member at The Divine Infant Catholic School, Canada

June 30, 2012 - July 21, 2025

Led fundraising and wrote committee bylaws; strengthened school community engagement.

Technical Writer at KNET

March 31, 2009 - July 21, 2025

Produced user manuals, internal policies, and revised documentation; edited and published in-house magazine for external stakeholders.

Executive Secretary, I.T. Department at KNET

May 31, 2006 - July 21, 2025

Prepared reports and presentations for the Board of Directors; managed internal IT communications and documentation; supported Technical Support and Application Development managers.

Secretary at SAATCHI & SAATCHI ADVERTISING

February 28, 1998 - July 21, 2025

Helped launch the Kuwait office; handled logistics for artworks, advertisements, and local media payments.

Secretary/Asst. Library Administrator, I.T. Dept. at COMMERCIAL BANK OF KUWAIT

July 31, 1996 - July 21, 2025

Reorganized filing system and created management reports; provided software support and managed library resources.