MS

Molly Silvia Fernandes

Available to hire

I am a goal-oriented and highly skilled Technical Writer with a diverse background in education and communication.

About

I am a goal-oriented and highly skilled Technical Writer with a diverse background in education and communication. I specialize in producing quality written materials and managing projects, with extensive experience in cultivating positive connections and developing multi-channel communication strategies. My passion lies in crafting compelling and understandable content that resonates with audiences.

Over the years, I have honed my skills by working with various organizations, coordinating closely with subject matter experts, and focusing on simplification and optimization of complex materials. I am committed to delivering excellence and continuously expanding my expertise in technical communication and education.

  • 30 years' experience
  • Joined July 2025

Industry experience

  • Financial Services
  • Education
  • Professional Services
  • Media & Entertainment
  • Other

Work experience· 8 roles

Assistant Manager – Document Control · KNET (The Shared Electronic Banking Services Co.)Feb 2025 – Present · 1 yr 10 mos

Prepare documentation review schedules; write, edit, and proofread technical and corporate materials; develop and implement multi-channel communication strategies; coordinate with SMEs to define voice, key messages, and target audience; manage documentation projects ensuring consistency and quality; focus on simplification and optimization.

Senior Technical Writer · KNET (The Shared Electronic Banking Services Co.)Jan 2025 – Jul 2025 · 7 mos

Prepared documentation review schedules; wrote, edited, and proofread technical and corporate materials; developed and implemented multi-channel communication strategies; coordinated with SMEs to define voice, key messages, and target audience; managed documentation projects ensuring consistency and quality; focused on simplification and optimization.

English Teacher · Fahaheel Al-Watanieh Indian Private School (DPS)Mar 2015 – Jul 2025 · 10 yrs 5 mos

Developed lesson plans and assessments; engaged students with effective communication strategies.

School Advisory Committee Head/Member · The Divine Infant Catholic School, CanadaJun 2012 – Jul 2025 · 13 yrs 2 mos
Technical Writer · KNETMar 2009 – Jul 2025 · 16 yrs 5 mos
Executive Secretary, I.T. Department · KNETMay 2006 – Jul 2025 · 19 yrs 3 mos
Secretary · SAATCHI & SAATCHI ADVERTISINGFeb 1998 – Jul 2025 · 27 yrs 6 mos
Secretary/Asst. Library Administrator, I.T. Dept. · COMMERCIAL BANK OF KUWAITJul 1996 – Jul 2025 · 29 yrs 1 mo

Education

Master of Arts · Jaipur National University2024
Bachelor of Science · Sikkim Manipal University2005
Bachelor of Arts · University of Osmania1992

Certifications and awards· 8

TQUK Level 5 Certificate in Teaching English as a Foreign Language (RQF)2022
Writing and Editing Specialization (4-course), University of Michigan (Coursera)2021
Fundamentals of API Documentation, Tech Writer’s Tribe2020
Basic DITA-XML Certification, Metapercept Technology Services2020

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