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Hi! I'm a dynamic and multilingual professional with over 10 years of experience spanning beauty, healthcare, customer service, and digital marketing. I specialize in PPC, SEM, SEO, and Google Ads campaign optimization for international clients. I thrive in fast-paced environments where empathy, discretion, and intercultural fluency are essential. I have a proven track record in team management, client communication, and business operations. I am passionate about driving performance, strategy, and achieving outstanding results, always aiming to improve client satisfaction and campaign efficiency.…Hi! I'm a dynamic and multilingual professional with over 10 years of experience spanning beauty, healthcare, customer service, and digital marketing. I specialize in PPC, SEM, SEO, and Google Ads campaign optimization for international clients. I thrive in fast-paced environments where empathy, discretion, and intercultural fluency are essential. I have a proven track record in team management, client communication, and business operations. I am passionate about driving performance, strategy, and achieving outstanding results, always aiming to improve client satisfaction and campaign efficiency.

Jessica Da Silva

Digital Marketer, PPC Manager, SEO Expert

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Hi! I'm a dynamic and multilingual professional with over 10 years of experience spanning beauty, healthcare, customer service, and digital marketing. I specialize in PPC, SEM, SEO, and Google Ads campaign optimization for international clients. I thrive in fast-paced environments where empathy, discretion, and intercultural fluency are essential. I have a proven track record in team management, client communication, and business operations. I am passionate about driving performance, strategy, and achieving outstanding results, always aiming to improve client satisfaction and campaign efficiency.…Hi! I'm a dynamic and multilingual professional with over 10 years of experience spanning beauty, healthcare, customer service, and digital marketing. I specialize in PPC, SEM, SEO, and Google Ads campaign optimization for international clients. I thrive in fast-paced environments where empathy, discretion, and intercultural fluency are essential. I have a proven track record in team management, client communication, and business operations. I am passionate about driving performance, strategy, and achieving outstanding results, always aiming to improve client satisfaction and campaign efficiency.

Available to hire

Hi! I’m a dynamic and multilingual professional with over 10 years of experience spanning beauty, healthcare, customer service, and digital marketing. I specialize in PPC, SEM, SEO, and Google Ads campaign optimization for international clients. I thrive in fast-paced environments where empathy, discretion, and intercultural fluency are essential.

I have a proven track record in team management, client communication, and business operations. I am passionate about driving performance, strategy, and achieving outstanding results, always aiming to improve client satisfaction and campaign efficiency.

Skills

Experience Level

Expert

Expert

Expert

Intermediate

Intermediate

Language

German

Fluent

English

Advanced

Portuguese

Fluent

Italian

Intermediate

Work Experience

Digital Marketing Optimization Specialist at Cognizant

August 1, 2023 - Present

Managed paid search campaigns for major international clients via the Google Ads platform. Conducted keyword expansion and negative keyword identification to enhance ad relevance. Optimized budgets through sharing and reallocating unused funds, while adjusting bid strategies. Set and fine-tuned Target CPA and Target ROAS to meet performance-driven goals. Ensured compliance with Google best practices and client KPIs across multilingual markets. Collaborated with internal teams to improve ad performance and client satisfaction.

Smart Mobility Agent at Porsche

August 1, 2023 - July 21, 2025

Supported connected car users and validated vehicle ownership documents ensuring GDPR-compliant data processing and customer security. Provided multilingual support and maintained CRM documentation.

Service Desk Agent at Fujitsu

January 31, 2020 - July 21, 2025

Delivered hardware and software technical support to Zeiss corporate clients. Logged and escalated incidents while ensuring SLA adherence.

Customer Service Representative at Teleperformance

January 31, 2019 - July 21, 2025

Resolved customer inquiries professionally, achieving high satisfaction ratings. Trained on multiple platforms and ticketing systems supporting clients such as Netflix and Nike.

Clinic Manager / Beautician & Admin at Private Clinics

January 1, 2017 - July 21, 2025

Managed daily operations of beauty clinics including staff coordination, client booking, and inventory control. Provided beauty and aesthetic treatments in clinic and elderly care settings. Managed financial operations, supplier relations, and customer acquisition. Led marketing efforts including local promotions and client retention strategies.