Hi, I'm Tanya! I'm a detail-oriented marketing professional with over eight years of experience in customer service, which has helped me understand audience needs deeply and support impactful campaigns. I have a strong background in customer experience, event coordination, and creating engaging content. Alongside my marketing work, I've spent ten years as a freelance filmmaker and production assistant, honing my video editing skills to produce visually compelling digital content. I love blending creativity with strategy to deliver solutions that customers truly connect with.

Tanyarath Phoutinane

Hi, I'm Tanya! I'm a detail-oriented marketing professional with over eight years of experience in customer service, which has helped me understand audience needs deeply and support impactful campaigns. I have a strong background in customer experience, event coordination, and creating engaging content. Alongside my marketing work, I've spent ten years as a freelance filmmaker and production assistant, honing my video editing skills to produce visually compelling digital content. I love blending creativity with strategy to deliver solutions that customers truly connect with.

Available to hire

Hi, I’m Tanya! I’m a detail-oriented marketing professional with over eight years of experience in customer service, which has helped me understand audience needs deeply and support impactful campaigns. I have a strong background in customer experience, event coordination, and creating engaging content.

Alongside my marketing work, I’ve spent ten years as a freelance filmmaker and production assistant, honing my video editing skills to produce visually compelling digital content. I love blending creativity with strategy to deliver solutions that customers truly connect with.

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Language

English
Advanced

Work Experience

Marketing Assistant at WSB
August 1, 2024 - Present
Generated creative marketing campaign ideas through research and brainstorming. Coordinated staff headshots and edited photos using Adobe Photoshop to align with branding standards. Assisted in planning company events such as conferences, career fairs, and tournaments. Coordinated State Department of Transportation pre-qualification procedures and have proven approval submissions from various State DOT. Supported departmental administrative tasks.
Inventory Assistant at WSB
August 1, 2024 - July 21, 2025
Maintained inventory records through cycle counts and physical audits. Communicated with staff via phone and email to fulfill material requests. Researched suppliers to improve product quality and delivery. Prepared shipments by packing, labeling, and affixing postage.
Customer Experience at Lovesac
August 1, 2024 - July 21, 2025
Achieved an average 10% quotes-to-traffic conversion rate through client outreach and product education. Used Gladly, email, and phone for timely customer interactions. Trained new team members on sales and customer engagement practices. Processed POS transactions and client records using NetSuite.
Key Holder at Sunglass Hut
February 1, 2022 - July 21, 2025
Led store operations, including cash handling and sales forecasting. Built customer loyalty by providing personalized service. Exceeded sales goals through strong product knowledge and team collaboration.

Education

B.A. at University of Minnesota - Twin Cities
January 1, 2019 - December 31, 2022

Qualifications

Add your qualifications or awards here.

Industry Experience

Retail, Media & Entertainment, Professional Services, Government