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I am passionate about providing exceptional customer service through effective communication and problem-solving skills. I have experience managing high-volume call environments while maintaining professionalism and empathy in every interaction. I adapt quickly to changing scenarios and prioritize tasks efficiently. I have worked in customer service, IT support, and social media management, where I have enhanced my digital skills and video editing abilities. I enjoy learning new technologies and meeting new people, and I'm always eager to take on new challenges in the digital and media fields.…I am passionate about providing exceptional customer service through effective communication and problem-solving skills. I have experience managing high-volume call environments while maintaining professionalism and empathy in every interaction. I adapt quickly to changing scenarios and prioritize tasks efficiently. I have worked in customer service, IT support, and social media management, where I have enhanced my digital skills and video editing abilities. I enjoy learning new technologies and meeting new people, and I'm always eager to take on new challenges in the digital and media fields.

Oliver Paniagua Velázquez

Community Manager, Video Editor, Social Media Manager, +2

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I am passionate about providing exceptional customer service through effective communication and problem-solving skills. I have experience managing high-volume call environments while maintaining professionalism and empathy in every interaction. I adapt quickly to changing scenarios and prioritize tasks efficiently. I have worked in customer service, IT support, and social media management, where I have enhanced my digital skills and video editing abilities. I enjoy learning new technologies and meeting new people, and I'm always eager to take on new challenges in the digital and media fields.…I am passionate about providing exceptional customer service through effective communication and problem-solving skills. I have experience managing high-volume call environments while maintaining professionalism and empathy in every interaction. I adapt quickly to changing scenarios and prioritize tasks efficiently. I have worked in customer service, IT support, and social media management, where I have enhanced my digital skills and video editing abilities. I enjoy learning new technologies and meeting new people, and I'm always eager to take on new challenges in the digital and media fields.

Available to hire

I am passionate about providing exceptional customer service through effective communication and problem-solving skills. I have experience managing high-volume call environments while maintaining professionalism and empathy in every interaction. I adapt quickly to changing scenarios and prioritize tasks efficiently.

I have worked in customer service, IT support, and social media management, where I have enhanced my digital skills and video editing abilities. I enjoy learning new technologies and meeting new people, and I’m always eager to take on new challenges in the digital and media fields.

Skills

Experience Level

Expert

Expert

Intermediate

Intermediate

Language

Spanish; Castilian

Fluent

Guaraní

Intermediate

English

Advanced

Work Experience

Atención al cliente at Automotors S.A

April 30, 2023 - July 21, 2025

Responsible for attending to customers at a mechanical workshop for Hyundai, Isuzu, and Gelly brands. Tasks included in-person customer service and handling calls for complaints and appointment scheduling. This was my first job and helped me gain initial professional experience.

Auxiliar Informático at Aguarería Paniagua

April 30, 2024 - July 21, 2025

Monitored the water supply system and entered meter readings daily. Contacted customers with outstanding payments to arrange settlements or, if necessary, arranged water supply cut-offs. This family business role improved my work skills and responsibility.

Community Manager at NacionMedia

May 31, 2025 - July 21, 2025

Managed social media platforms, edited videos, and proposed ideas for the television channel Somosgen. This role expanded my network and enhanced my skills in video editing and social media management.