Available to hire
Hi, I’m Kathryn Dalley. I have a diverse background that spans editing, writing, and public assistance services. Currently, I lead editorial and product growth efforts for Warlocks In Space Publishing, where I manage teams, handle content decisions, and strategize product enhancements. Alongside that, I’ve been working as a freelance writer for over a decade, producing content tailored to various clients’ needs and publishing books under multiple pen names.
With experience working in social services and customer-facing roles, I bring strong organizational skills and a deep understanding of client needs to my work. I’m passionate about storytelling and helping ideas come to life, whether through writing, editing, or content strategy, and I enjoy collaborating across teams to deliver engaging, impactful content.
Skills
Experience Level
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Language
English
Fluent
Work Experience
Lead Editor at Warlocks In Space Publishing
March 1, 2023 - PresentResponsible for website creation and upkeep, editing, book formatting, and maintaining relationships with vendors and merchandisers. Recruit and develop writers and editorial staff, review and approve content for publication, provide editing suggestions, manage budgets, represent the editorial team at social functions, and make final decisions about content and author contracts. Analyze user data for product enhancements, develop growth-oriented strategies, and collaborate cross-functionally to improve user engagement, retention, and conversion.
Freelance Writer at Self-Employed
January 1, 2011 - PresentWrite informational articles to client specifications, including SEO-optimized content. Publish multiple books under various pen names. Conduct interviews both in person and virtually and manage social media accounts related to the pen names.
Eligibility Specialist II at County of Mendocino Health and Human Services
July 31, 2019 - July 21, 2025Performed eligibility determinations for public assistance programs such as CalWORKS, Cal-Fresh, and Medi-Cal through interactive client interviews and fact gathering. Maintained knowledge of regulations, initiated and processed cases, identified client needs and made referrals to appropriate services, prepared reports and correspondence, and ensured timely case and record management.
Eligibility Worker II at County of Mendocino Health and Human Services
June 30, 2018 - July 21, 2025Determined applicant and recipient eligibility for public assistance programs via interviews and financial analysis. Maintained program knowledge, initiated casework, resolved discrepancies, handled data entry and reporting, and ensured compliance with policies and timeliness standards.
Eligibility Worker I at County of Mendocino Health and Human Services
May 31, 2017 - July 21, 2025Trainee-level role involving determination of eligibility for public assistance programs, processing cases with senior review, performing interviews, resolving discrepancies, and managing case records within regulatory deadlines.
Screener at County of Mendocino Health and Human Services
April 30, 2016 - July 21, 2025Conducted initial application screening interviews for public assistance programs, explained procedures, gathered information, entered data into automated systems, scheduled appointments, and referred applicants to appropriate services.
Kitchen Staff at Loose Caboose
September 30, 2016 - July 21, 2025Prepared salads, sandwiches, and condiments; operated kitchen equipment; handled customer orders by phone; and maintained cleanliness of the kitchen station.
Customer Service Representative at DripWorks
July 31, 2015 - July 21, 2025Performed data entry, document filing, assisted customers with product knowledge relating to drip irrigation via phone and written communication. Assisted with product orders and payment, seasonal employee support, and designed customized irrigation systems.
Temporary File Clerk Accounts Payable at Mendo Lake Staffing (Mendocino Forest Products)
June 30, 2013 - July 21, 2025Filed documents, invoices, and receipts, performed data entry of accounts payable financial data, and managed mailing for the accounts payable department during a temporary assignment.
Literary Volunteer at Willits Literacy Volunteers
June 30, 2013 - July 21, 2025Taught native and English as a Second Language adults how to read English.
Legal Secretary 1 (Temporary Position) at Marion County District Attorney’s Office
September 30, 2009 - July 21, 2025Performed data entry and retrieval from multiple databases, conducted information searches, assembled physical case files, communicated with court clerks, maintained file rooms, and worked front desk reception duties as needed.
Department Specialist / Intern at Marion County District Attorney’s Office
April 30, 2009 - July 21, 2025Managed file room, sorted and filed physical case files and documents, used database systems for information retrieval and updates. Assisted receptionist and handled business calls on a multi-line system.
Food and Beverage Employee at Hawaiian Naniloa Hotel
January 31, 2006 - July 21, 2025Organized banquet functions, set up function rooms, provided food and beverage services, assisted bartender, greeted guests, ensured excellent customer service, and cleaned function rooms and restaurant dining areas.
Sales Assistant/Stock Person at Paradise Restaurant Supply
May 31, 2005 - July 21, 2025Provided product information, processed customer orders and payments, maintained inventory, verified invoices, stocked shelves, and delivered orders.
Surveyor/Telesurveyor at Q-Mark Research and Polling Division of Starr Seigle Communications
July 31, 2002 - July 21, 2025Conducted surveys via multiple-line phone system, performed data entry and compilation, conducted in-person interviews and public surveys, and assisted in focus group organization and operation.
Personal Research Assistant at Gary Best
April 30, 2002 - July 21, 2025Assisted research for a modern history textbook by locating and verifying archived historical references, taking dictation during interviews, and organizing and compiling notes for submission to publisher.
Housekeeper at Shipman House Bed and Breakfast
September 30, 2001 - July 21, 2025Prepared and served breakfast, cleaned and sanitized kitchen and guest rooms, handled laundry, and maintained public areas.
Dishwasher/Prep-Cook/Line Cook/Pastry Chef at Honu’s Nest
September 30, 2000 - July 21, 2025Washed dishes and waited tables; sliced meats and produce; handled inventory and purchasing; performed line cook duties; created dessert recipes; and managed pricing and product availability.
Educational Volunteer at Pana’ewa Rainforest Zoo
September 30, 1998 - July 21, 2025Engaged in public speaking to educate on animal species and safety; cared for animals including feeding, cleaning cages, and transporting animals.
Lead Editor at Warlocks In Space Publishing
March 1, 2023 - PresentResponsible for website creation and upkeep, editing, book formatting, maintaining relationships with vendors and merchandisers. Recruiting and developing writers and editors. Reviewing and approving content for publication and providing suggestions for edits. Developing and managing budgets. Representing the editorial team at social events and attending meetings with the publisher. Making final decisions about published content and publishing contracts. Analyzing data and user insights to find opportunities for product enhancements to increase user engagement, retention, and conversion. Developing and executing growth-oriented product strategies. Collaborating cross-functionally with engineering, design, and marketing. Defining and monitoring key performance indicators to evaluate growth strategies success. Conducting user interviews and market research to stay ahead of industry trends.
Freelance Writer at Self-Employed
January 1, 2011 - PresentWrote informational articles to client specifications using various word processing programs. Included search engine optimization in articles. Published multiple books under various pen names. Conducted in-person and virtual interviews. Managed multiple social media accounts for different pen names.
Eligibility Specialist II at County of Mendocino Health and Human Services
July 31, 2019 - July 21, 2025Determined eligibility for public assistance programs such as CalWORKS, Cal-Fresh, and Medi-Cal through interviews and fact gathering. Maintained knowledge of program regulations for caseload administration. Processed casework via automated systems. Made referrals for health, social, and employment services. Analyzed financial and eligibility information. Explained policies to clients and resolved discrepancies. Managed case organization and compliance with regulations.
Eligibility Worker II at County of Mendocino Health and Human Services
June 30, 2018 - July 21, 2025Determined applicants' eligibility for public assistance programs. Maintained program knowledge and processed casework. Made referrals to appropriate services. Analyzed financial and eligibility data. Explained policies and ensured case accuracy. Managed caseload records within regulatory time limits.
Eligibility Worker I at County of Mendocino Health and Human Services
May 31, 2017 - July 21, 2025Trainee role determining eligibility for public assistance programs. Performed interactive interviews, analyzed data, explained rules, processed cases through automated systems, and made referrals. Maintained caseload documentation and adhered to regulations.
Screener at County of Mendocino Health and Human Services
April 30, 2016 - July 21, 2025Assisted applicants for public assistance by explaining policies, gathering and verifying facts, initiating cases, and referring applicants to services. Performed application screening interviews and related clerical duties.
Kitchen Staff at Loose Caboose
September 30, 2016 - July 21, 2025Prepared salads, sandwiches, condiments, managed supplies and cleaned kitchen stations. Operated kitchen equipment and handled customer orders by phone.
Customer Service Representative at DripWorks
July 31, 2015 - July 21, 2025Provided customer support by data entry, document filing, technical product information, order taking, payment processing, and designing customized drip irrigation systems.
Temporary File Clerk Accounts Payable at Mendo Lake Staffing (for Mendocino Forest Products)
June 30, 2013 - July 21, 2025Managed document filing, invoice processing, data entry, and mailing for the accounts payable department during a temporary assignment.
Literary Volunteer at Willits Literacy Volunteers
June 30, 2013 - July 21, 2025Taught native and English as a Second Language adults to read English.
Legal Secretary 1 (Temporary Position) at Marion County District Attorney’s Office
September 30, 2009 - July 21, 2025Performed data entry and retrieval from multiple legal database systems. Assembled physical case files. Communicated with court clerks and assisted with file room maintenance and front desk reception duties.
Department Specialist (Intern) at Marion County District Attorney’s Office
April 30, 2009 - July 21, 2025Managed filing and maintenance of physical and electronic case files. Assisted reception and operated general office equipment. Conducted data entry and retrieval.
Food and Beverage Employee at Hawaiian Naniloa Hotel
January 31, 2006 - July 21, 2025Organized and set up banquet functions, served food and beverages, assisted entertainment setups, and maintained cleanliness and customer service in dining areas.
Sales Assistant/Stock Person at Paradise Restaurant Supply
May 31, 2005 - July 21, 2025Provided product information, took orders, handled payment, managed inventory and shipments, stocked shelves, and delivered orders to customers.
Surveyor/Telesurveyor at Q-Mark Research and Polling Division of Starr Seigle Communications
July 31, 2002 - July 21, 2025Conducted informational surveys using multiple-line phone systems, performed data entry and compilation, conducted in-person interviews, and assisted with focus groups.
Personal Research Assistant at Gary Best
April 30, 2002 - July 21, 2025Assisted with research for a modern history textbook including archival research, cross-referencing sources, note-taking, organizing, editing, and drafting for publisher submission.
HouseKeeper at Shipman House Bed and Breakfast
September 30, 2001 - July 21, 2025Prepared and served breakfast, cleaned and maintained kitchen and guest areas, managed laundry and linens, and performed general housekeeping duties.
Dishwasher/Prep-Cook/Line Cook/Pastry Chef at Honu’s Nest
September 30, 2000 - July 21, 2025Handled dishwashing, food preparation, inventory, purchasing, line cooking, created dessert recipes, pricing, and scheduling dessert availability.
Educational Volunteer at Pana’ewa Rainforest Zoo
September 30, 1998 - July 21, 2025Provided public education on animal species, safety handling techniques, cared for animals, and maintained petting zoo facilities.
Education
BA Psychology at Argosy University Online
July 1, 2011 - July 31, 2014AAOT at Chemeketa Community College
January 1, 2010 - June 30, 2011Bachelor's Degree at Argosy University Online
July 1, 2011 - July 31, 2014Associate of Arts Oregon Transfer Degree at Chemeketa Community College
January 1, 2010 - June 30, 2011Qualifications
Industry Experience
Government, Professional Services, Non-Profit Organization, Media & Entertainment, Travel & Hospitality, Education, Retail
Skills
Experience Level
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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