I am a multilingual professional with over 20 years of experience in banking, tourism, and customer management. Currently, my focus is on digital marketing, content creation, and AI integration. I work as a freelance writer specializing in SEO, storytelling, and cross-cultural communication, while managing international surf travel operations and developing expertise in AI-driven content strategy. I am passionate about storytelling, editorial writing, and growing my skills in digital content strategy. I enjoy creatively connecting people across cultures and languages through my writing and digital marketing projects, and I am always eager to explore new AI tools to enhance my workflows.

Ghasal Javidani

I am a multilingual professional with over 20 years of experience in banking, tourism, and customer management. Currently, my focus is on digital marketing, content creation, and AI integration. I work as a freelance writer specializing in SEO, storytelling, and cross-cultural communication, while managing international surf travel operations and developing expertise in AI-driven content strategy. I am passionate about storytelling, editorial writing, and growing my skills in digital content strategy. I enjoy creatively connecting people across cultures and languages through my writing and digital marketing projects, and I am always eager to explore new AI tools to enhance my workflows.

Available to hire

I am a multilingual professional with over 20 years of experience in banking, tourism, and customer management. Currently, my focus is on digital marketing, content creation, and AI integration. I work as a freelance writer specializing in SEO, storytelling, and cross-cultural communication, while managing international surf travel operations and developing expertise in AI-driven content strategy.

I am passionate about storytelling, editorial writing, and growing my skills in digital content strategy. I enjoy creatively connecting people across cultures and languages through my writing and digital marketing projects, and I am always eager to explore new AI tools to enhance my workflows.

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Experience Level

Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate

Language

Italian
Fluent
English
Advanced
Spanish; Castilian
Advanced

Work Experience

Strategic Development Consultant | Reservation Department at Destiny Group
March 31, 2025 - July 21, 2025
Led internal communication flows and document templates, improved customer service experience and loyalty, and streamlined reservation systems and team coordination through data-driven methods.
Freelance Content Writer | Digital Strategist | Multilingual Communication Specialist | Surf travel designer at Soulridertour SL
January 1, 2024 - Present
Content creation and editing including writing, reviewing, and optimizing digital content for multiple languages focusing on clarity, brand voice, and SEO. Multilingual translation and localization of marketing and web materials. Supporting digital strategy and AI tool integration to enhance online visibility, content structure, and storytelling. Providing multilingual client communication and tailored trip coordination. Optimizing operations through digital platforms and automation to improve booking flows and conversion rates.
Receptionist and Customer Management at Bristol Sunset Beach Hotel
December 31, 2023 - July 21, 2025
Handled receptionist duties and customer management ensuring high-quality guest service in a hospitality environment.
Surf Shop & Reservation Surfcamp Manager at Molotov SL
March 31, 2023 - July 21, 2025
Managed daily operations and implemented customer experience strategies while coordinating international clientele and multilingual communication.
Manager eBay Shop Operations Customer Support at Designtrasparente.com
December 31, 2020 - July 21, 2025
Managed eBay shop operations including customer support, shipping, and website optimization.
Surf Travel Manager at Soulridertour SL
August 31, 2018 - July 21, 2025
Organized international surf trips and acted as liaison with partner accommodations for the Italian market.
Banking, Technology & IT Department at Banca del Piemonte SpA
March 31, 2017 - July 21, 2025
Developed internal banking processes and managed client services. Programmed JavaScript automation and designed forms using Adobe LiveCycle. Analyzed campaigns and supported digital transformation projects. Worked in commercial and marketing department along with front and back office banking services.

Education

Doctorate at Turin University
November 1, 2004 - January 31, 2007
BA at Turin University
September 1, 2000 - March 31, 2004
High School Diploma at Linguistic Institute Carlo Mazzantini, Turin
September 1, 1995 - June 30, 2000

Qualifications

Digital Marketing and AI
October 1, 2022 - June 30, 2023
Certifications in Digital Marketing, Marketing Intelligence & Customer Analytics
January 1, 2022 - December 31, 2022
Master in Visual Communication
June 1, 2009 - July 31, 2010

Industry Experience

Travel & Hospitality, Financial Services, Retail, Professional Services, Software & Internet