Yunus Durgun
I am a highly enthusiastic Industrial Engineer with an MBA degree, skilled in marketing, operations, and maintenance departments.
About
I am a highly enthusiastic Industrial Engineer with an MBA degree, skilled in marketing, operations, and maintenance departments. I have developed expertise in team management, project management, technical management, and maintenance planning including reactive, preventive, and predictive approaches. Through my extensive experience, I’ve gained strong problem-solving and communication skills and excel in working with effective teams while being self-motivated.
My professional career spans work in both academic and diverse industrial environments, allowing me to build excellent relationships with colleagues and stakeholders. My passion lies in producing practical solutions, enhancing team performance, quality control, and optimizing methods and time management for operational excellence.
- 13 years' experience
- Joined July 2025
Skills· 3
Languages
- EnglishAdvanced
- ItalianFluent
- TurkishFluent
Industry experience
- Gaming
- Travel & Hospitality
- Manufacturing
- Consumer Goods
- Professional Services
Work experience· 10 roles
Managed 'Bingo' game campaigns through designing and updating promotional mechanics, collaborating with graphic and CMS teams, organizing promotional communications, customizing product content to boost engagement, monitoring prize budgets using reports and KPIs, and archiving campaign data for forecasting and analysis.
Managed Bingo Game campaigns by designing and updating promotion mechanics with cross-selling, up-selling, and refund strategies to optimize bonus prize budgets. Collaborated with graphic design, CMS, and CRM teams to launch and communicate new digital products effectively via multi-channel campaigns (DEM, Newsletter, Push, SMS). Customized product content to increase customer engagement and monitored budgets using WTD, MTD, YTD reports and KPIs. Generated campaign prize calculations using Excel pivot tables, archived data for forecasting, and analyzed subscriber data to improve campaign performance and customer satisfaction.
Acquired knowledge of the online gaming industry and company structure, trained on customer rewarding models including testing and benchmarking to improve customer loyalty, performed detailed market-entry research focusing on demographics, competitors, and legal frameworks, and completed multiple relevant training courses and seminars.
Education
Certifications and awards· 8
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