I am a passionate and analytically minded computer scientist with a strong background in mathematics and a keen ability to solve complex problems through data. Skilled in data analysis, machine learning, and AI, I enjoy transforming complexity into clarity and uncovering actionable insights. I thrive in collaborative, dynamic environments and am always eager to take on new challenges and push boundaries with data-driven solutions. With experience in machine learning internships, data science projects, and call center data analysis, I bring attention to detail and a drive to contribute to impactful, forward-thinking projects. I am committed to continuous learning and growth in the data science field.

Farzaneh Yousefi

I am a passionate and analytically minded computer scientist with a strong background in mathematics and a keen ability to solve complex problems through data. Skilled in data analysis, machine learning, and AI, I enjoy transforming complexity into clarity and uncovering actionable insights. I thrive in collaborative, dynamic environments and am always eager to take on new challenges and push boundaries with data-driven solutions. With experience in machine learning internships, data science projects, and call center data analysis, I bring attention to detail and a drive to contribute to impactful, forward-thinking projects. I am committed to continuous learning and growth in the data science field.

Available to hire

I am a passionate and analytically minded computer scientist with a strong background in mathematics and a keen ability to solve complex problems through data. Skilled in data analysis, machine learning, and AI, I enjoy transforming complexity into clarity and uncovering actionable insights. I thrive in collaborative, dynamic environments and am always eager to take on new challenges and push boundaries with data-driven solutions.

With experience in machine learning internships, data science projects, and call center data analysis, I bring attention to detail and a drive to contribute to impactful, forward-thinking projects. I am committed to continuous learning and growth in the data science field.

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Experience Level

Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Beginner
Beginner
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Language

Italian
Beginner
English
Advanced

Work Experience

Curricular Internship – Machine Learning Engineer at Ca’ Foscari
February 28, 2025 - July 22, 2025
Internship completed as part of a thesis in computational numismatics, focused on identifying coins struck from the same die using machine learning techniques. Collected and labeled a dataset of high-resolution images of ancient coins to support die analysis. Performed image preprocessing and feature extraction to identify meaningful visual patterns. Applied clustering methods and explored various models in Orange Data Mining to determine the most effective die classification approach. Collaborated with academic supervisors to refine the methodology and interpret results.
Data Science Intern – Graph Analytics at Larus
January 31, 2023 - July 22, 2025
Explored Enron’s email corpus using Neo4j to analyze communication structures and identify key actors within the network. Preprocessed and cleaned email data to enhance analysis accuracy. Analyzed employee interactions to uncover structural patterns and relationships. Clustered emails by topic and detected communities within the network. Applied centrality and PageRank algorithms to identify influential individuals. Computed shortest paths and node similarity scores for key nodes.
Call Center Data Analyst (within Unified Communication Team) at Digikala
September 30, 2021 - July 22, 2025
Analyzed large volumes of call center data to uncover trends in traffic flow, peak hours, and service demand, supporting strategic operational planning. Developed real-time dashboards with daily, weekly, and monthly views to monitor key performance indicators such as call volume, abandonment rate, and average handling time. Interpreted queue-level data (presented, handled, abandoned, dequeued) to provide actionable recommendations for improving customer support efficiency. Collaborated with AI and product teams to identify user needs and inform customer experience strategies, including the development of chatbot solutions.

Education

Master of Science at CA' FOSCARI UNIVERSITY of VENICE, ITALY
January 1, 2021 - December 31, 2025
Bachelor of Science at DAMGHAN UNIVERSITY
January 1, 2009 - December 31, 2013

Qualifications

Add your qualifications or awards here.

Industry Experience

Software & Internet, Professional Services, Financial Services, Retail, Education

Experience Level

Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Beginner
Beginner
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