If you want it done right, I am your go-to person! I am a very responsible and ethical person, outgoing, people's person, empathic, attention-to-detail oriented, fast learner and I multitask very well. I seek to improve my skills constantly and I truly "wear the shirt" of the company I work for. I have strong experience managing social media accounts and creating content for Portuguese, Brazilian, Spanish and Latin American markets. I am skilled in customer service, content creation, proofreading, and various digital tools that help me deliver quality results.

Mónica Moura

If you want it done right, I am your go-to person! I am a very responsible and ethical person, outgoing, people's person, empathic, attention-to-detail oriented, fast learner and I multitask very well. I seek to improve my skills constantly and I truly "wear the shirt" of the company I work for. I have strong experience managing social media accounts and creating content for Portuguese, Brazilian, Spanish and Latin American markets. I am skilled in customer service, content creation, proofreading, and various digital tools that help me deliver quality results.

Available to hire

If you want it done right, I am your go-to person! I am a very responsible and ethical person, outgoing, people’s person, empathic, attention-to-detail oriented, fast learner and I multitask very well. I seek to improve my skills constantly and I truly “wear the shirt” of the company I work for.

I have strong experience managing social media accounts and creating content for Portuguese, Brazilian, Spanish and Latin American markets. I am skilled in customer service, content creation, proofreading, and various digital tools that help me deliver quality results.

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Experience Level

Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Beginner

Language

Portuguese
Advanced
English
Advanced
Spanish; Castilian
Advanced
French
Beginner

Work Experience

Content manager, Social Media Manager, Customer Service Expert, Translator, Designer at Éditions DIPA burda, S.A.S
January 1, 2019 - Present
SMM for 4 accounts with ~100k followers each; Customer Service Expert for Portuguese/Brazilian and Spanish/Latin American markets, achieving the lowest refund rate; Web Content Manager in Magento environment; pattern designer; translator (EN-SP and EN-PT); content creation in Canva; proofreader.
Content Manager, Content Editor, Designer at Tailormade Media Unipessoal, Lda
December 31, 2019 - July 22, 2025
Web content manager in Magento environment; responsible for Customer Service (Portuguese and Spanish/Latin American markets); pattern designer; proofreader.
Content manager, Social Media Manager, Customer Service Expert, Translator, Designer at Éditions DIPA burda, S.A.S.
January 1, 2019 - Present
Managed social media for 4 accounts with ~100k followers each; acted as Customer Service Expert for Portuguese/Brazilian and Spanish/Latin American markets, achieving the lowest refund rate; handled Web Content Management in Magento environment; created patterns and translated content (EN-SP and EN-PT); managed content creation in Canva and performed proofreading duties.
Content Manager, Content Editor, Designer at Tailormade Media Unipessoal, Lda
December 31, 2019 - July 22, 2025
Managed web content in Magento environment; responsible for Customer Service in Portuguese and Spanish/Latin American markets; performed pattern designing and proofreading.

Education

Front-End Web Dev Nanodegree at Udacity
January 1, 2018 - December 31, 2018
at SISEP
January 1, 2014 - December 31, 2014
Front-End Web Developer Nanodegree at Udacity
January 1, 2018 - December 31, 2018

Qualifications

Google Scholarship Winner
January 1, 2018 - December 31, 2018
Google Scholarship Winner
January 1, 2018 - December 31, 2018

Industry Experience

Media & Entertainment, Professional Services, Software & Internet, Retail