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Hi, I'm Joshua A. Cordero, a versatile Virtual Assistant who is tech-savvy and customer-focused. I specialize in graphic design, video editing, social media management, and providing exceptional technical and customer support. I enjoy creating stunning visuals and engaging videos that help streamline operations and achieve business goals. With experience working as a CSR, trainer, virtual assistant, technical support, website manager, and freelance graphic designer, I bring a comprehensive skill set to help clients succeed. I thrive on communication, creativity, and supporting teams to deliver high-quality results that align with client vision and brand identity.…Hi, I'm Joshua A. Cordero, a versatile Virtual Assistant who is tech-savvy and customer-focused. I specialize in graphic design, video editing, social media management, and providing exceptional technical and customer support. I enjoy creating stunning visuals and engaging videos that help streamline operations and achieve business goals. With experience working as a CSR, trainer, virtual assistant, technical support, website manager, and freelance graphic designer, I bring a comprehensive skill set to help clients succeed. I thrive on communication, creativity, and supporting teams to deliver high-quality results that align with client vision and brand identity.

Joshua A. Cordero

Graphic Designer, Content Creator, Social Media Manager, +1

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Hi, I'm Joshua A. Cordero, a versatile Virtual Assistant who is tech-savvy and customer-focused. I specialize in graphic design, video editing, social media management, and providing exceptional technical and customer support. I enjoy creating stunning visuals and engaging videos that help streamline operations and achieve business goals. With experience working as a CSR, trainer, virtual assistant, technical support, website manager, and freelance graphic designer, I bring a comprehensive skill set to help clients succeed. I thrive on communication, creativity, and supporting teams to deliver high-quality results that align with client vision and brand identity.…Hi, I'm Joshua A. Cordero, a versatile Virtual Assistant who is tech-savvy and customer-focused. I specialize in graphic design, video editing, social media management, and providing exceptional technical and customer support. I enjoy creating stunning visuals and engaging videos that help streamline operations and achieve business goals. With experience working as a CSR, trainer, virtual assistant, technical support, website manager, and freelance graphic designer, I bring a comprehensive skill set to help clients succeed. I thrive on communication, creativity, and supporting teams to deliver high-quality results that align with client vision and brand identity.

Available to hire

Hi, I’m Joshua A. Cordero, a versatile Virtual Assistant who is tech-savvy and customer-focused. I specialize in graphic design, video editing, social media management, and providing exceptional technical and customer support. I enjoy creating stunning visuals and engaging videos that help streamline operations and achieve business goals.

With experience working as a CSR, trainer, virtual assistant, technical support, website manager, and freelance graphic designer, I bring a comprehensive skill set to help clients succeed. I thrive on communication, creativity, and supporting teams to deliver high-quality results that align with client vision and brand identity.

Skills

Experience Level

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Work Experience

JUNIOR GRAPHIC DESIGNER at Freelance

July 31, 2025 - July 22, 2025

Offered creative support to clients and design teams by delivering high-quality visual content tailored to goals. Worked remotely and independently, maintaining open communication to ensure alignment with client vision and brand identity.

GRAPHIC DESIGNER/SOCIAL MEDIA MANAGER at YATEMAN INTERNATIONAL ASSISTANTS

November 30, 2024 - July 22, 2025

Managed social media accounts, created and updated content for client's website and social media platforms such as static stories, reels, posters, and short videos. Researched new trends and audiences and designed magazines, brochures, calling cards, postcards, and other digital designs as requested.

TECHNICAL SUPPORT/WEBSITE MANAGER at BLUEROOF360

July 31, 2023 - July 22, 2025

Answered customer questions, resolved issues, and provided troubleshooting assistance via live chat, email, and phone. Managed around 20 tickets per day, debugged client sites, and assisted with initial setup, contributing to a 60% increase in customer satisfaction.

TECHNICAL SUPPORT/GRAPHIC DESIGNS at KLEVRLEADS

October 31, 2022 - July 22, 2025

Managed and optimized website content. Involved in planning, implementing, monitoring, and upgrading websites to enhance performance and effectiveness.

VIRTUAL ASSISTANT at HOME BUYERS NETWORK

November 30, 2020 - July 22, 2025

Performed key responsibilities including lead generation, streamlining company materials and campaigns for effective messaging, and managing multiple aspects of team operations such as managing the team of cold callers.

CSR/TRAINER at iQor Bacolod

January 31, 2020 - July 22, 2025

Responsible for assisting customers, resolving issues, and providing high-quality support. Promoted to Trainer to help new hires with training on customer service skills, company policies, and best practices. Dedicated to ensuring excellent service, meeting team goals, and improving others' performance.