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Hi! I'm Denise, a student of Management d'Impresa at Università di Messina. I have gained experience working in customer service, event organization, and travel agency administration. I enjoy supporting customers and managing logistics, always aiming to improve processes and satisfaction. With a passion for languages, photography, and video editing, I like exploring new cultures and capturing moments. I'm eager to apply my skills in a professional environment and continue growing both personally and professionally.…Hi! I'm Denise, a student of Management d'Impresa at Università di Messina. I have gained experience working in customer service, event organization, and travel agency administration. I enjoy supporting customers and managing logistics, always aiming to improve processes and satisfaction. With a passion for languages, photography, and video editing, I like exploring new cultures and capturing moments. I'm eager to apply my skills in a professional environment and continue growing both personally and professionally.

Denise Manguerra

Video Editor, Photographer, Marketer, +2

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Hi! I'm Denise, a student of Management d'Impresa at Università di Messina. I have gained experience working in customer service, event organization, and travel agency administration. I enjoy supporting customers and managing logistics, always aiming to improve processes and satisfaction. With a passion for languages, photography, and video editing, I like exploring new cultures and capturing moments. I'm eager to apply my skills in a professional environment and continue growing both personally and professionally.…Hi! I'm Denise, a student of Management d'Impresa at Università di Messina. I have gained experience working in customer service, event organization, and travel agency administration. I enjoy supporting customers and managing logistics, always aiming to improve processes and satisfaction. With a passion for languages, photography, and video editing, I like exploring new cultures and capturing moments. I'm eager to apply my skills in a professional environment and continue growing both personally and professionally.

Available to hire

Hi! I’m Denise, a student of Management d’Impresa at Università di Messina. I have gained experience working in customer service, event organization, and travel agency administration. I enjoy supporting customers and managing logistics, always aiming to improve processes and satisfaction.

With a passion for languages, photography, and video editing, I like exploring new cultures and capturing moments. I’m eager to apply my skills in a professional environment and continue growing both personally and professionally.

Skills

Microsoft Powerpoint

Microsoft Word

Experience Level

Microsoft Powerpoint

Expert

Microsoft Word

Expert

Language

Italian

Fluent

Work Experience

Operatrice call center at Messina Social City

October 31, 2021 - July 22, 2025

Servizio di assistenza all'utenza, inserimento dei dati in database, controllo e gestione della documentazione contrattuale, gestione delle chiamate in entrata, assistenza virtuale o telefonica dei clienti.

Cameriera Sala e Bar at Blue Sky

August 31, 2023 - July 22, 2025

Supporto organizzazione degli eventi in sala, preparando gli spazi ed esaduendo eventuali richieste speciali. Cura del cliente e soddisfacendone le richieste. Esecuzione di attività finalizzate al miglioramento personale e professionale.

Hostess Generico at Vision Management

July 31, 2024 - July 22, 2025

Accoglienza e assistenza clienti in occasione di eventi fieristici, congressi e promozioni commerciali. Supporto logistico durante eventi e gestione flusso partecipanti. Attività di volantinaggio, sampling e promozione brand.

Segretaria Agenzia di Viaggio at Agenzia di Viaggio a Messina

July 31, 2025 - July 22, 2025

Redazione e archiviazione dei documenti relativi ai viaggi come contratti, fatture e ricevute. Supporto nelle attività di Marketing e promozione dei pacchetti viaggio. Analisi dei dati sulle performance dell’agenzia, come volumi di vendita e soddisfazione dei clienti. Pianificazione strategica e miglioramento dei processi. Gestione amministrativa ed operativa e gestione delle risorse umane.