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I am a self-motivated and enthusiastic individual with over 7 years of experience in writing, education services, marketing, and customer service. I take pride in my excellent communication and organisational skills and enjoy creating compelling content that supports strategic business goals. Throughout my career, I've worked across various industries, collaborating with teams to develop creative campaigns and clear, concise content. I'm passionate about continuous learning and have recently taken time to explore Central and South America, which has enriched my perspective both personally and professionally.…I am a self-motivated and enthusiastic individual with over 7 years of experience in writing, education services, marketing, and customer service. I take pride in my excellent communication and organisational skills and enjoy creating compelling content that supports strategic business goals. Throughout my career, I've worked across various industries, collaborating with teams to develop creative campaigns and clear, concise content. I'm passionate about continuous learning and have recently taken time to explore Central and South America, which has enriched my perspective both personally and professionally.

Rachel Griffith

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I am a self-motivated and enthusiastic individual with over 7 years of experience in writing, education services, marketing, and customer service. I take pride in my excellent communication and organisational skills and enjoy creating compelling content that supports strategic business goals. Throughout my career, I've worked across various industries, collaborating with teams to develop creative campaigns and clear, concise content. I'm passionate about continuous learning and have recently taken time to explore Central and South America, which has enriched my perspective both personally and professionally.…I am a self-motivated and enthusiastic individual with over 7 years of experience in writing, education services, marketing, and customer service. I take pride in my excellent communication and organisational skills and enjoy creating compelling content that supports strategic business goals. Throughout my career, I've worked across various industries, collaborating with teams to develop creative campaigns and clear, concise content. I'm passionate about continuous learning and have recently taken time to explore Central and South America, which has enriched my perspective both personally and professionally.

Available to hire

I am a self-motivated and enthusiastic individual with over 7 years of experience in writing, education services, marketing, and customer service. I take pride in my excellent communication and organisational skills and enjoy creating compelling content that supports strategic business goals.

Throughout my career, I’ve worked across various industries, collaborating with teams to develop creative campaigns and clear, concise content. I’m passionate about continuous learning and have recently taken time to explore Central and South America, which has enriched my perspective both personally and professionally.

Skills

Experience Level

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Spanish; Castilian

Beginner

Work Experience

Content writer, Creative & Digital (in-house studio) at Novartis

December 31, 2023 - July 23, 2025

Created global and local content for brand teams across therapeutic areas to achieve business objectives and support strategic imperatives. Responsibilities included transforming brief instructions into clear creative copy for brand campaigns such as articles, video scripts, white papers, scientific journals, newsletters, and emails. Recommended and identified content for re-purposing to maximize efficiencies. Participated in campaign ideation and creation while collaborating with project managers, account managers, designers, and other team members. Supported development, execution, and continuous improvement of end-to-end content creation. Ensured all content adhered to editorial guidelines, best practices, and project requirements.

Knowledge Management Content Writer, Global Business Services at Novartis

May 1, 2020 - July 23, 2025

Led content writers to review, edit, and publish over 500 articles to the internal knowledge base. Collaborated with subject-matter experts to distill complex technical information, policies, and procedures into clear, concise, user-friendly content. Ensured all content adhered to editorial guidelines, best practices, and project requirements. Managed onboarding of new starters in company and department best practices.

Marketing Specialist at Creative Collisions

August 31, 2019 - July 23, 2025

Served as Digital Marketing Specialist/Manager focused on inbound B2B and B2C marketing strategies, including content creation for ongoing campaigns. Led generation efforts for leads, brand awareness, and educational material. Created blog, email, landing page, social media, infographic, advertisement, and video script content to support sales and marketing processes.

Bar Supervisor at The Celt Bar and Restaurant

September 30, 2017 - July 23, 2025

Supervised staff and performed end-of-night cash up duties. Organised staff rosters and delegated tasks. Demonstrated ability to work well within a busy, fast-paced, and challenging environment.