Hi, I'm Michael, an innovative and entrepreneurial User Experience lead with a passion for pioneering products and services. I specialize in product and UX design across sectors like fintech, healthcare, and education, driving continuous improvement and revenue growth. I enjoy collaborating cross-functionally and mentoring teams to build positive and high-performance work environments. I bring hands-on expertise in research, prototyping, design systems, and agile methodologies, and I am proud to have led groundbreaking AI-based projects and driven remarkable efficiencies at Wells Fargo. I thrive on turning complex challenges into user-centered solutions that meet deadlines, budgets, and business objectives.

MICHAEL C. BAISUCK

Hi, I'm Michael, an innovative and entrepreneurial User Experience lead with a passion for pioneering products and services. I specialize in product and UX design across sectors like fintech, healthcare, and education, driving continuous improvement and revenue growth. I enjoy collaborating cross-functionally and mentoring teams to build positive and high-performance work environments. I bring hands-on expertise in research, prototyping, design systems, and agile methodologies, and I am proud to have led groundbreaking AI-based projects and driven remarkable efficiencies at Wells Fargo. I thrive on turning complex challenges into user-centered solutions that meet deadlines, budgets, and business objectives.

Available to hire

Hi, I’m Michael, an innovative and entrepreneurial User Experience lead with a passion for pioneering products and services. I specialize in product and UX design across sectors like fintech, healthcare, and education, driving continuous improvement and revenue growth. I enjoy collaborating cross-functionally and mentoring teams to build positive and high-performance work environments.

I bring hands-on expertise in research, prototyping, design systems, and agile methodologies, and I am proud to have led groundbreaking AI-based projects and driven remarkable efficiencies at Wells Fargo. I thrive on turning complex challenges into user-centered solutions that meet deadlines, budgets, and business objectives.

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Language

English
Fluent

Work Experience

Vice President & Lead Product Designer at Wells Fargo, Inc.
January 1, 2019 - Present
Orchestrated innovative UX solutions for large-scale applications and compliance projects, ensuring design system and accessibility standards compliance. Led Wells Fargo's first Gen AI commercial banking project to reduce labor by over 90%. Introduced rapid-prototyping to streamline product development and improve real-time stakeholder visibility. Improved UX consistency and ADA compliance through templating systems. Enhanced design systems for operational efficiency, reducing software training times by 70%, design costs by 60%, and improving usability scores by nearly 20%.
Senior UX Architect at Persistent Systems, LLC
January 1, 2019 - July 23, 2025
Managed a five-person UX design and development team, leading architecture, design, prototyping, and testing. Delivered successful UX/UI projects across healthcare, fintech, telco, and logistics sectors. Coordinated multi-national teams across five time zones. Conducted high-level strategy, design workshops, journey mapping, usability testing, and pre-sale consultations. Maintained excellent client satisfaction while balancing corporate objectives and standards.
Senior UX Designer at Acer Cloud Technologies
January 1, 2015 - July 23, 2025
Led ideation and design for innovative cloud-based solutions and services. Developed screen flows, flowcharts, and interactive prototypes for Android apps including video-sharing, location-based messaging, and smart device integrations. Collaborated with stakeholders in brainstorming and design-thinking sessions. Advanced concepts rapidly from ideation to development.
Senior R&D Staff at Samsung Research America
January 1, 2013 - July 23, 2025
Contributed to eight awarded patents in computer design and display technologies. Produced detailed wireframes, illustrations, and presentations to communicate new mobile hardware and software concepts. Collaborated across teams to conceptualize and refine breakthrough mobile technologies.
UI Prototype Engineer & Simulation Developer at TiVo, Inc.
January 1, 2011 - July 23, 2025
Developed realistic software prototypes to enable usability testing and design validation. Collaborated throughout the full product lifecycle from focus testing to engineering and marketing coordination. Contributed insights for improving product functionality and market appeal.

Education

Bachelor of Fine Arts at Rochester Institute of Technology
January 1, 0001 - December 31, 0001

Qualifications

SAP Leonardo Design-Led Development (Design Thinking), SAP
January 11, 2030 - July 23, 2025
Scrum Master Certification, Persistent Systems, Inc.
January 11, 2030 - July 23, 2025

Industry Experience

Financial Services, Healthcare, Education, Transportation & Logistics, Software & Internet, Telecommunications