Available to hire
Hi, I’m Nuno Viegas, an award-winning design and product leader with a passion for creating impactful, user-centered solutions. With extensive experience across sectors like telecoms, finance, insurance, travel, and defence, I love leading cross-functional teams to deliver innovative and scalable design systems that drive growth.
I’m hands-on with every project, from product strategy and discovery to UX/UI design and mentoring teams. Whether it’s redesigning flagship apps or crafting vision prototypes for sales demos, I thrive on transforming complex challenges into seamless user experiences.
Skills
Experience Level
Language
Portuguese
Fluent
English
Advanced
Work Experience
Freelance Lead UX and Product Designer at VARIOUS CLIENTS
April 30, 2022 - July 23, 2025Led UX and UI design for Quara Finance and Wasalt Real Estate across responsive web and mobile (iOS and Android). Championed human-centred design principles to improve engagement and user satisfaction. Created a foundational design library that evolved into a comprehensive design system. Streamlined stakeholder feedback loops to shorten delivery cycles.
Freelance Lead UX and Product Designer at Various Clients
April 30, 2022 - July 23, 2025Led UX and UI design for Quara Finance and Wasalt Real Estate on web and mobile platforms. Championed human-centred design to improve user engagement and satisfaction. Created foundational design libraries evolving into comprehensive design systems. Streamlined stakeholder feedback to shorten delivery cycles.
Lead UX and Product Designer at TASKIZE AN EUROCLEAR COMPANY
April 1, 2022 - PresentLed the full redesign of Taskize’s core application, spearheading a digital transformation from the ground up. Established a user-centred discovery process to inform product direction and strategic decisions. Designed a “vision prototype” used in client demos, helping to secure sales based solely on roadmap value. Built and scaled a comprehensive design system across multiple brands, improving consistency and accessibility. Embedded user research into agile workflows collaborating with product, development, and customer success teams. Advocated for design maturity and best practices across the company.
Lead Product Designer at Taskize an Euroclear Company
April 1, 2022 - PresentLed the full redesign of Taskize’s core application, spearheading a digital transformation. Established a user-centred discovery process to inform product direction and strategic decisions. Designed a visionary prototype used in client demos that helped secure sales. Built and scaled a comprehensive design system across multiple brands, improving consistency and accessibility. Embedded user research into agile workflows collaborating with cross-functional teams and advocated for design maturity across the company.
Lead UX and Product Designer at SANTANDER
April 30, 2021 - July 23, 2025Headed the UX chapter, embedding user-centred thinking across the product lifecycle. Scaled the design team from six visual designers to a multidisciplinary team of 25. Oversaw more than 40 digital projects across web and mobile platforms. Implemented a unified design system across platforms. Led redesign of Santander’s onboarding journey, improving engagement and conversion. Led redesign efforts for the flagship My Santander app (iOS and Android) for the Portuguese market.
Lead UX and Product Designer at Santander
April 30, 2021 - July 23, 2025Headed the UX chapter, embedding user-centred thinking across the product lifecycle. Scaled design team from 6 to 25 multidisciplinary members. Oversaw 40+ digital projects across web and mobile, implemented unified design systems, and led redesigns improving onboarding and flagship app engagement.
Product Design Lead at REFINITIV LABS
February 28, 2019 - July 23, 2025Designed a $100M revenue-generating feature for World-Check. Conducted user and market research to support the development of data visualisation tools.
Product Design Lead at Refinitiv Labs
February 28, 2019 - July 23, 2025Designed a $100M revenue-generating feature for World-Check. Conducted user and market research supporting development of data visualisation tools.
Freelance Lead UX Designer at VARIOUS CLIENTS
May 31, 2018 - July 23, 2025Redesigned the information architecture for the MyRefinitiv app. Delivered “vision prototypes” for new features, implemented by agile teams. Contributed to the expansion of the internal design team from 2 to 18 within 12 months. Led design system efforts for the app. Designed the price update flow for BT.
Freelance Lead UX Designer at Various Clients
May 31, 2018 - July 23, 2025Redesigned information architecture for the MyRefinitiv app. Delivered 'vision prototypes' for new features applied by agile teams. Led design system efforts and contributed to internal team growth from 2 to 18 designers. Designed price update flow for BT.
Lead Digital Consultant / Product & UX Designer at BAE SYSTEMS
May 31, 2017 - July 23, 2025Led digital strategy, user research, UX, and UI for major accounts including Lloyd’s Register and Vodafone. Co-authored an internal Human-Centred Design course. Managed recruitment, onboarding, and mentoring of design professionals.
Lead Digital Consultant / Product & UX Designer at BAE Systems
May 31, 2017 - July 23, 2025Led digital strategy, user research, UX and UI for major accounts including Lloyd’s Register and Vodafone. Co-authored an internal Human-Centred Design course and managed recruitment and mentoring of design professionals.
Digital Consultant / Product & UX Designer at BAE SYSTEMS
May 31, 2015 - July 23, 2025Led UX workstreams for major transformation projects at EE, Vodafone, and Yotel. Achieved a 3000% increase in lead generation for Vodafone Business UK. Delivered research assets, personas, user journeys, and scalable design systems.
Digital Consultant / Product & UX Designer at BAE Systems
May 31, 2015 - July 23, 2025Led UX workstreams for transformation projects at EE, Vodafone, and Yotel. Delivered research assets, personas, user journeys, and scalable design systems achieving major improvements in lead generation.
User Experience & Information Architect at BRITISH TELECOM
March 31, 2012 - July 23, 2025Improved product flow conversion by 12%. Redesigned My BT and internal support platforms. Led UX overhaul of parental controls.
User Experience & Information Architect at British Telecom
March 31, 2012 - July 23, 2025Improved product flow conversion by 12%, redesigned My BT and internal platforms, and led UX overhaul of parental controls.
Education
MA Interactive Media at University of the Arts London
September 1, 2009 - September 30, 2010BA Digital Media Production at University of the Arts London
September 1, 2006 - June 30, 2009MA Interactive Media at UNIVERSITY OF THE ARTS LONDON
September 1, 2009 - September 30, 2010BA Digital Media Production at UNIVERSITY OF THE ARTS LONDON
September 1, 2006 - June 30, 2009Qualifications
Certified Scrum Product Owner
July 1, 2023 - July 31, 2023Agile Project Management
July 1, 2021 - July 31, 2021Business Innovation Certificate
August 1, 2024 - December 31, 2024Designing Strategy
July 1, 2024 - September 30, 2024Designing a Business
September 1, 2024 - December 31, 2024Certified Scrum Product Owner
July 1, 2023 - July 31, 2023Agile Project Management
July 1, 2021 - July 31, 2021Business Innovation Certificate
August 1, 2024 - December 31, 2024Designing Strategy
July 1, 2024 - September 30, 2024Designing a Business
September 1, 2024 - December 31, 2024Industry Experience
Financial Services, Telecommunications, Travel & Hospitality, Real Estate & Construction, Professional Services
Skills
Experience Level
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