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Hi, I'm Jafet Garcia, a UI/UX Designer with over four years of experience specializing in Customer Experience and Human-Computer Interaction. I've worked extensively with financial, nonprofit, and consumer brands, leading design initiatives from conception to launch. My passion lies in creating seamless and accessible digital experiences through user-centered design and collaboration with cross-functional teams. I excel at improving information architecture, establishing scalable design systems in Figma, and driving user adoption through iterative design and research. Whether it's redesigning high-traffic portals or developing virtual mentorship platforms, I enjoy combining creative innovation with system thinking to deliver effective and engaging solutions.…Hi, I'm Jafet Garcia, a UI/UX Designer with over four years of experience specializing in Customer Experience and Human-Computer Interaction. I've worked extensively with financial, nonprofit, and consumer brands, leading design initiatives from conception to launch. My passion lies in creating seamless and accessible digital experiences through user-centered design and collaboration with cross-functional teams. I excel at improving information architecture, establishing scalable design systems in Figma, and driving user adoption through iterative design and research. Whether it's redesigning high-traffic portals or developing virtual mentorship platforms, I enjoy combining creative innovation with system thinking to deliver effective and engaging solutions.

Jafet Garcia

Product Designer, UI Designer, UX Designer, +2

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Hi, I'm Jafet Garcia, a UI/UX Designer with over four years of experience specializing in Customer Experience and Human-Computer Interaction. I've worked extensively with financial, nonprofit, and consumer brands, leading design initiatives from conception to launch. My passion lies in creating seamless and accessible digital experiences through user-centered design and collaboration with cross-functional teams. I excel at improving information architecture, establishing scalable design systems in Figma, and driving user adoption through iterative design and research. Whether it's redesigning high-traffic portals or developing virtual mentorship platforms, I enjoy combining creative innovation with system thinking to deliver effective and engaging solutions.…Hi, I'm Jafet Garcia, a UI/UX Designer with over four years of experience specializing in Customer Experience and Human-Computer Interaction. I've worked extensively with financial, nonprofit, and consumer brands, leading design initiatives from conception to launch. My passion lies in creating seamless and accessible digital experiences through user-centered design and collaboration with cross-functional teams. I excel at improving information architecture, establishing scalable design systems in Figma, and driving user adoption through iterative design and research. Whether it's redesigning high-traffic portals or developing virtual mentorship platforms, I enjoy combining creative innovation with system thinking to deliver effective and engaging solutions.

Available to hire

Hi, I’m Jafet Garcia, a UI/UX Designer with over four years of experience specializing in Customer Experience and Human-Computer Interaction. I’ve worked extensively with financial, nonprofit, and consumer brands, leading design initiatives from conception to launch. My passion lies in creating seamless and accessible digital experiences through user-centered design and collaboration with cross-functional teams.

I excel at improving information architecture, establishing scalable design systems in Figma, and driving user adoption through iterative design and research. Whether it’s redesigning high-traffic portals or developing virtual mentorship platforms, I enjoy combining creative innovation with system thinking to deliver effective and engaging solutions.

Skills

Experience Level

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Spanish; Castilian

Fluent

French

Advanced

Work Experience

Product Designer at Freelance

May 1, 2018 - Present

Partnered with product, engineering, and an external IBM design team using Agile and Design Thinking to restructure core UI modules, prioritize features, craft interactive prototypes, and direct user-testing sessions that boosted under-load performance by 40% and enabled faster feature rollouts. Owned end-to-end design workflows from wireframes and prototypes in Figma to final visual assets, helping clients launch efficiently.

UI/UX Designer at Voya Financial

May 31, 2025 - July 23, 2025

Spearheaded UX refresh of 70+ plan microsites using Figma, incorporating design tokens and variants while ensuring WCAG 2.1 AA compliance, consolidating branding elements and improving information architecture for corporate clients, resulting in 20% faster page load times and 15% higher engagement. Established a component library in Figma/Salesforce Marketing Cloud to accelerate future site updates, cutting development time significantly. Conducted user research and heuristic evaluations of 20+ competitor websites using Lean UX methodologies, synthesizing findings into actionable insights and prioritized design changes to improve usability and user flows.

UI/UX Designer at OneAmerica Financial

November 30, 2024 - July 23, 2025

Drove user-centered enhancements to a high-traffic portal used by 1.3 million retirement-plan participants, resulting in smoother onboarding and improved self-service. Partnered with product, engineering, and an external IBM design team using Agile methodologies to restructure core UI modules, translate user requirements into prioritized features, craft interactive prototypes, and direct user-testing sessions that boosted under-load performance by 40% and enabled faster feature rollouts. Delivered a comprehensive UX audit of the existing retirement benefit platform using Lean Startup principles, uncovering usability issues and driving strategic initiatives.

Lead Designer at Sky’s the Limit

October 31, 2022 - July 23, 2025

Led UX strategy for a virtual mentorship portal (mobile and web), ensuring responsive and adaptive design and accessibility. Created user scenarios, wireframes, and interactive prototypes, conducting moderated usability tests and user interviews to iteratively refine key flows. Defined and implemented a scalable design system in Figma with reusable components and guidelines to ensure brand alignment across multiple sub-sites. Presented design narratives to stakeholders, championing system thinking balanced with creative innovation. Researched gamification to improve user engagement.

Product Designer at Freelance

May 1, 2018 - Present

Partnered with product, engineering, and an external IBM design team following Agile and Design Thinking methodologies to restructure core UI modules, prioritize features, craft interactive prototypes, and direct user-testing sessions that boosted under-load performance by 40% and enabled faster feature rollouts. Owned end-to-end design workflows—from wireframes and prototypes in Figma to final visual assets—helping clients launch more efficiently.

UI/UX Designer at Voya Financial

May 31, 2025 - July 23, 2025

Spearheaded UX refresh of 70+ plan microsites using Figma, incorporating design tokens and variants while ensuring WCAG 2.1 AA compliance, consolidating branding elements and improving information architecture for corporate clients, which led to 20% faster page load times and 15% higher engagement. Created interactive prototypes to showcase the improved user experience. Established a component library in Figma/Salesforce Marketing Cloud to accelerate future site updates and significantly cut development time. Conducted user research and heuristic evaluations of 20+ competitor websites using Lean UX methodologies, synthesizing findings into actionable insights and prioritized design changes that addressed key usability issues and improved user flows.

UI/UX Designer at OneAmerica Financial

November 30, 2024 - July 23, 2025

Drove user-centered enhancements to a high-traffic portal used by 1.3 million retirement-plan participants, resulting in smoother onboarding and self-service. Partnered with product, engineering, and an external IBM design team using Agile methodologies to restructure core UI modules, translate user requirements into prioritized features, craft interactive prototypes, and direct user-testing sessions that boosted under-load performance by 40% and enabled faster feature rollouts. Delivered a comprehensive UX audit of the existing retirement benefit platform using Lean Startup principles, uncovering 25+ usability issues and opportunities for improvement; recommendations drove strategic initiatives.

Lead Designer at Sky’s the Limit

October 31, 2022 - July 23, 2025

Led UX strategy for a virtual mentorship portal (mobile and web), ensuring responsive and adaptive design and accessibility. Created user scenarios, wireframes, and interactive prototypes, and conducted moderated usability tests and user interviews to iteratively refine key flows. Defined and implemented a scalable design system in Figma—creating reusable components, patterns, and guidelines to ensure brand alignment across multiple sub-sites. Presented design narratives to stakeholders, championing system thinking balanced with creative innovation. Researched and refined the use of gamification in the platform to improve user engagement.