Hi, I'm Philip, a dedicated and adaptable professional with over 4 years of experience spanning customer service, team leadership, and quality control. I've worked across telecommunications, retail, and digital sectors, always focusing on delivering excellent customer experiences and leading teams to success. I pride myself on a people-first mindset, attention to detail, and a strong work ethic. I'm passionate about contributing to dynamic international teams and growing within globally recognized organizations. With skills in social media strategy, content creation, and marketing analytics, I'm excited to bring value and learn continuously in fast-paced environments.

Philip D Mvula

Hi, I'm Philip, a dedicated and adaptable professional with over 4 years of experience spanning customer service, team leadership, and quality control. I've worked across telecommunications, retail, and digital sectors, always focusing on delivering excellent customer experiences and leading teams to success. I pride myself on a people-first mindset, attention to detail, and a strong work ethic. I'm passionate about contributing to dynamic international teams and growing within globally recognized organizations. With skills in social media strategy, content creation, and marketing analytics, I'm excited to bring value and learn continuously in fast-paced environments.

Available to hire

Hi, I’m Philip, a dedicated and adaptable professional with over 4 years of experience spanning customer service, team leadership, and quality control. I’ve worked across telecommunications, retail, and digital sectors, always focusing on delivering excellent customer experiences and leading teams to success. I pride myself on a people-first mindset, attention to detail, and a strong work ethic.

I’m passionate about contributing to dynamic international teams and growing within globally recognized organizations. With skills in social media strategy, content creation, and marketing analytics, I’m excited to bring value and learn continuously in fast-paced environments.

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Experience Level

Intermediate
Intermediate
Intermediate
Intermediate

Work Experience

Content Creator and Administrative Support at Ruth Ronnie
February 28, 2025 - July 23, 2025
Assisted with production shoots and back-end content coordination. Managed email communication and scheduling. Supported Facebook Live sessions and campaign planning.
Social Media Manager at WUSELL
May 31, 2023 - July 23, 2025
Planned and posted content across TikTok, Instagram, and Facebook. Responded to customer queries and managed digital brand reputation. Monitored engagement and adjusted strategies to improve reach.
Quality Control Team Lead at Keda Zambia Ceramics
May 31, 2022 - July 23, 2025
Supervised team operations to meet production and safety standards. Conducted inspections and enforced compliance with company protocols. Trained staff and coordinated with management on improving workflows. Maintained cleanliness, hygiene, and organization in the work environment.
Sales Assistant at Airtel Zambia
November 30, 2020 - July 23, 2025
Promoted Home Broadband packages to new and existing customers. Registered new users and resolved technical onboarding issues. Delivered in-person customer support with a focus on satisfaction and retention.

Education

Grade 12 Certificate at The Kamwala Secondary School
January 1, 2015 - December 31, 2019

Qualifications

E-Commerce & E-Business Certificate
July 1, 2025 - July 31, 2025
Virtual Assistant Certificate
January 11, 2030 - July 23, 2025
Social Media Marketing
January 11, 2030 - July 23, 2025
Content Creators Masterclass
January 11, 2030 - July 23, 2025

Industry Experience

Telecommunications, Retail, Media & Entertainment, Manufacturing, Software & Internet

Experience Level

Intermediate
Intermediate
Intermediate
Intermediate

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