Available to hire
Hi, I’m Ryszard Niedzialek. Currently, I’m pursuing my degree in Unmanned Systems Engineering at the Military University of Technology in Warsaw. With experience in customer service roles at various retail and service organizations, I have developed strong communication and multitasking skills. I’ve also been actively involved in volunteer work with the Red Cross in Portugal, where I coordinated international volunteer teams and organized community events.
I pride myself on being organized, responsible, and empathetic, always ready to help and support others. I’m eager to continue learning and contributing to teams with my strong work ethic and versatility.
Skills
Experience Level
Intermediate
Language
Polish
Fluent
English
Advanced
Spanish; Castilian
Intermediate
Work Experience
Asystent at Uclin
May 31, 2025 - July 24, 2025Provided support to the customer service department through telephone, email, and in-person product advice. Collaborated with the administrative department on company purchases, supplier contacts, order processing, goods receipt, and handling official matters. Assisted in order processing including packing parcels and transferring goods to courier services. Oversaw event organization and client/guest service within the company.
Doradca Klienta at Foor Locker Sp. Z.o.o.
September 30, 2024 - July 24, 2025Delivered professional customer service in a sports clothing and footwear store, providing product advice. Informed customers about new arrivals, promotions, and limited products. Handled cash register operations including payment acceptance, returns, and complaints.
Doradca Klienta at Zara Sp. Z.o.o
December 31, 2023 - July 24, 2025Built lasting client relationships and ensured high-quality service through personalized approaches. Conducted customer needs analysis and tailored merchandise offers accordingly. Operated cash register including sales finalization, returns, payments, invoicing, and Tax Free services. Supported logistics during inventory stocking and deliveries. Resolved customer problems and complaints professionally.
Asystent at Uclin Warszawa, Polska
May 31, 2025 - July 24, 2025Supported the customer service department through phone, email, and in-person product advice. Collaborated with the administrative department for company purchases, liaised with suppliers, processed orders, and handled receipt of goods and official matters. Assisted in order processing by packing packages and coordinating with the courier service. Supervised and managed company events and handled internal guests and clients.
Doradca Klienta at Foor Locker Sp. Z.o.o. Warszawa, Polska
September 30, 2024 - July 24, 2025Provided professional customer service in a sportswear and footwear retail shop, offering product advice. Informed customers about new products, promotions, and limited editions. Operated cash register systems, processed payments, returns, and complaints.
Doradca Klienta at Zara Sp. Z.o.o Warszawa, Polska
December 31, 2023 - July 24, 2025Built sustainable customer relationships through personalized service. Analyzed customer needs and tailored product offerings. Managed cash system operations including sales finalization, returns, invoicing, and Tax Free services. Supported store logistics during stocking and deliveries. Professionally handled complaints while maintaining high service standards.
Education
Inżynieria systemów bezzałogowych at Wojskowa Akademia Techniczna Warszawa, Polska
September 1, 2023 - May 31, 2027Absolwent liceum ogólnokształcącego dwujęzycznego at CLVIII Liceum Dwujęzyczne im. Księżnej I. Czartoryskiej Warszawa, Polska
September 1, 2019 - June 30, 2023Inżynieria systemów bezzałogowych at Wojskowa Akademia Techniczna Warszawa, Polska
September 1, 2023 - May 31, 2027Absolwent liceum ogólnokształcącego dwujęzycznego at CLVIII Liceum Dwujęzyczne im. Księżnej I. Czartoryskiej Warszawa, Polska
September 1, 2019 - June 30, 2023Qualifications
Zara
July 1, 2023 - October 31, 2024Client Assistant and HR Assistant
Wolontarriat dla Czerwonego Krzyża w Portugalli
October 1, 2024 - October 31, 2024Industry Experience
Retail, Non-Profit Organization, Professional Services, Education, Consumer Goods
Skills
Experience Level
Intermediate
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