Available to hire
I am a dynamic and results-oriented Senior Account Manager with 5 years of proven experience in client relationship management, strategic account development, and executing successful campaigns. I specialize in creating tailored strategies to meet client objectives and have strong expertise in social media management and digital marketing.
I pride myself on excellent communication, problem-solving, and leadership skills. My goal is to deliver concrete results while ensuring optimal client satisfaction. I am motivated to bring innovative solutions and a client-centered approach to your organization.
Experience Level
Expert
Expert
Intermediate
Intermediate
Intermediate
Work Experience
Senior Account Manager at Madison
January 31, 2025 - July 24, 2025Responsible for implementation and management of campaigns and communication strategies on social media platforms. Provided timely customer responses and monitored client experience across both online and offline channels. Coordinated with marketing, design, and sales teams. Conducted market research to develop marketing strategies and managed online reviews and comments with analysis reporting.
Spécialiste de l'Expérience Client et du Marketing Numérique at Bycop Sal
July 31, 2023 - July 24, 2025Managed campaigns and strategies on social media including creation of engaging content (texts, images, videos) for professional platforms and social networks. Coordinated marketing, graphic design, and editorial teams. Managed CMS updates for websites and analyzed digital technology trends with analytical reporting.
Junior Marketing Specialist and Community Manager at Connect Global Strategies
July 31, 2022 - July 24, 2025Handled digital communication and social media management. Developed and executed client-specific marketing strategies. Managed approval workflows with clients, monitored and managed negative social media comments, coordinated with graphic designers, content creators, and digital teams. Created and maintained publication calendars and produced monthly performance reports for clients. Complete client account management.
Freelance Account Manager (Par Projet)
July 31, 2020 - July 24, 2025Education
BA at Université Saint-Esprit de Kaslik, Liban
January 1, 2014 - December 31, 2018Qualifications
Industry Experience
Media & Entertainment, Professional Services, Consumer Goods, Software & Internet
Experience Level
Expert
Expert
Intermediate
Intermediate
Intermediate
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