I’m Mara Falcinella, based in Zurich, passionate about the transformative power of communication and its role in building meaningful connections between companies and audiences. I’ve developed strong interpersonal and organizational skills in international environments, with growing expertise in product marketing and client relationship management. I excel at turning data-driven insights into clear, engaging content and strategies, and I thrive in fast-paced, collaborative settings.

Mara Falcinella

I’m Mara Falcinella, based in Zurich, passionate about the transformative power of communication and its role in building meaningful connections between companies and audiences. I’ve developed strong interpersonal and organizational skills in international environments, with growing expertise in product marketing and client relationship management. I excel at turning data-driven insights into clear, engaging content and strategies, and I thrive in fast-paced, collaborative settings.

Available to hire

I’m Mara Falcinella, based in Zurich, passionate about the transformative power of communication and its role in building meaningful connections between companies and audiences.

I’ve developed strong interpersonal and organizational skills in international environments, with growing expertise in product marketing and client relationship management. I excel at turning data-driven insights into clear, engaging content and strategies, and I thrive in fast-paced, collaborative settings.

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Language

Italian
Fluent
English
Advanced
Portuguese
Intermediate
German
Intermediate

Work Experience

Freelance Writer at Outlier
January 1, 2025 - Present
Evaluated AI-generated content for accuracy and relevance. Improved data quality using basic machine learning principles. Worked independently in a remote setting with strong time management.
Floor Manager, Bartender, Manager of the Storage System at Vino Vero Lisbona
December 31, 2025 - July 24, 2025
Managed inventory and optimized storage workflows, reducing retrieval times by approximately 30%. Ensured excellent customer service in a dynamic environment. Trained and onboarded new staff, supporting team performance and consistency.
Floor Attendant at Beach Club Sils
December 31, 2023 - July 24, 2025
Supported floor service and maintained a welcoming environment. Assisted guests efficiently in a fast-paced, multicultural setting. Worked closely with the team to ensure smooth daily operations.
Floor Manager, Bartender, Manager of the Storage Systems at Vino Vero Lisboa
January 1, 2025 - August 21, 2025
Managed inventory and optimized storage workflows, reducing retrieval times by approximately 30%. Ensured excellent customer service in a dynamic environment. Trained and onboarded new staff, supporting team performance and consistency.
Floor Attendant at Beach Club Sils
January 1, 2023 - August 21, 2025
Supported floor service and maintained a welcoming environment. Assisted guests efficiently in a fast-paced, multicultural setting. Worked closely with the team to ensure smooth daily operations.
Freelance Writer at Outlier
January 1, 2025 - Present
Evaluated AI-generated content for accuracy and relevance. Improved data quality using basic machine learning principles. Worked independently in a remote setting with strong time management skills.
Floor Manager / Bartender at Vino Vero
January 1, 2025 - January 1, 2025
Supported floor operations, assisted guests in a dynamic setting, and contributed to smooth team operations in a hospitality environment.
Beach Club Staff at Beach Club Sils im Engadin
December 31, 2022 - December 31, 2022
Greeted guests, supported daily operations, and maintained high-quality guest experiences at a busy seasonal venue in the Engadin region.
Beach Club Staff at Beach Club Sils im Engadin
December 31, 2023 - December 31, 2023
Greeted guests, supported daily operations, and maintained high-quality guest experiences at a busy seasonal venue in the Engadin region.
Freelance Writer at Outlier
January 1, 2025 - November 21, 2025
Evaluated AI-generated content, improved data quality, and worked independently in a remote setting.

Education

Bachelor's Degree at Università della Svizzera Italiana
January 1, 2019 - December 31, 2023
Bachelor’s Degree in Communication, Culture and Society at Università della Svizzera Italiana
January 11, 2030 - August 21, 2025
Bachelor's degree in Communication, Culture and Society at Università della Svizzera Italiana (USI), Lugano, Switzerland
January 11, 2030 - November 21, 2025

Qualifications

Google Ads
January 11, 2030 - July 24, 2025
Writing
January 11, 2030 - July 24, 2025
SPSS
January 11, 2030 - July 24, 2025
Communication Challenges for the Health of Humankind
January 11, 2030 - July 24, 2025
Techniques and tools for analyzing visuals
January 11, 2030 - July 24, 2025
Social Media Management Tools
January 11, 2030 - July 24, 2025
Corruption in Public Administration
January 11, 2030 - July 24, 2025
IELTS C1 Level English
January 11, 2030 - August 21, 2025

Industry Experience

Travel & Hospitality, Retail, Media & Entertainment, Professional Services