Hi, I'm Bryan-Kevin Pfister, a creative and motivated professional transitioning into digital marketing, e-commerce, and social media. I bring a strong background in B2B onboarding, customer support, and project coordination, and I'm currently completing a Google-certified course in digital marketing. I enjoy creating short-form content using tools like Canva, InVideo AI, ChatGPT, InShot, and CapCut. I am passionate about finding innovative solutions and supporting creative projects while maintaining structure and consistency. I'm seeking a fully remote opportunity where I can grow my skills and contribute to exciting digital marketing and content creation initiatives.…

Bryan-Kevin Pfister

Hi, I'm Bryan-Kevin Pfister, a creative and motivated professional transitioning into digital marketing, e-commerce, and social media. I bring a strong background in B2B onboarding, customer support, and project coordination, and I'm currently completing a Google-certified course in digital marketing. I enjoy creating short-form content using tools like Canva, InVideo AI, ChatGPT, InShot, and CapCut. I am passionate about finding innovative solutions and supporting creative projects while maintaining structure and consistency. I'm seeking a fully remote opportunity where I can grow my skills and contribute to exciting digital marketing and content creation initiatives.…

Available to hire

Hi, I’m Bryan-Kevin Pfister, a creative and motivated professional transitioning into digital marketing, e-commerce, and social media. I bring a strong background in B2B onboarding, customer support, and project coordination, and I’m currently completing a Google-certified course in digital marketing. I enjoy creating short-form content using tools like Canva, InVideo AI, ChatGPT, InShot, and CapCut.

I am passionate about finding innovative solutions and supporting creative projects while maintaining structure and consistency. I’m seeking a fully remote opportunity where I can grow my skills and contribute to exciting digital marketing and content creation initiatives.

See more

Experience Level

Intermediate
Intermediate
Intermediate

Language

German
Fluent
French
Advanced
English
Advanced

Work Experience

Customer Onboarding Thirdparty Specialist at Sunrise GmbH, Glattpark
December 31, 2024 - July 24, 2025
Managed projects from initiation to completion. Processed and tracked third-party orders. Administered maintenance contracts and contract renewals. Monitored and handled invoicing and pro forma invoices. Supported efficient workflow during the onboarding process.
Business Onboarding Mobile Specialist at Sunrise GmbH, Glattpark
June 30, 2023 - July 24, 2025
Managed projects from initiation to completion. Assisted in the implementation and support of large corporate clients. Supported day-to-day business operations. Processed, managed, and coordinated orders.
Tech Support Mobile at Sunrise GmbH, Zürich
January 31, 2018 - July 24, 2025
Provided technical support via phone. Sold and advised on telecommunications products. Set up hardware and software. Managed and processed support cases, created credit notes, and handled IT tickets.
Consumer Consultant Business at Sunrise GmbH, Zürich
January 31, 2017 - July 24, 2025
Provided support and managed billing, administration, and technical inquiries. Issued credit notes and IT tickets for support requests. Advised on and sold telecommunications products. Conducted follow-up calls to ensure customer satisfaction.
Tech Support Mobile / Fixed Network / TV at Sunrise GmbH, Zürich
March 31, 2016 - July 24, 2025
Troubleshot and resolved technical failures and disruptions. Installed and configured hardware and IT systems. Advised on and sold subscriptions, devices, and accessories. Processed support cases and created IT tickets.
Military Service – IT Specialist (Informatikpionier) at Swiss Military
July 31, 2015 - July 24, 2025
Dealer Support at Sunrise GmbH, Zürich
March 31, 2015 - July 24, 2025
Advised dealers on orders and sales processes. Provided support for sales platforms. Resolved technical and operational issues. Conducted training on best practices in the sales process.
Retail Sales Specialist Training Consumer Electronics at Interdiscount, Wettingen
July 31, 2014 - July 24, 2025
Provided expert advice and sales of electronic products. Ensured attractive product presentation. Managed store logistics and cash register operations. Handled customer support and returns management.

Education

Retail Sales Specialist at KV Schule Baden
August 1, 2011 - July 31, 2014

Qualifications

Yoga Teacher Training
January 1, 2024 - February 28, 2024

Industry Experience

Telecommunications, Retail, Consumer Goods, Media & Entertainment, Professional Services

Experience Level

Intermediate
Intermediate
Intermediate

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