Available to hire
I am a confident and proactive Digital Marketing Professional with a passion for driving brand awareness and revenue growth. I enjoy solving complex problems with creative thinking and implementing advanced strategies to convert visitors into loyal customers. I am enthusiastic about integrating traditional marketing with digital channels to maximize results.
With experience managing social media campaigns, creating engaging content, and coordinating operations in retail and confectionery businesses, I bring a resourceful and disciplined approach. I thrive in dynamic environments and am committed to contributing positively to organizational growth.
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Language
English
Fluent
Work Experience
Customer Service Representative at Rasco Steel Works
February 29, 2020 - July 25, 2025Served as the first point of contact for clients in the welding and fabrication industry. Assisted with inquiries and contract tracking. Provided technical support and detailed information on ongoing contracts, service capabilities, and services. Processed quotes and invoices using company ERP/CRM systems. Maintained organized records of clients’ projects and service history to support follow-ups and repeat business.
General Store Manager and Social Media Handler at FUNKTIONALS
August 31, 2020 - July 25, 2025Managed daily store operations ensuring smooth functioning, strong sales performance, and team management. Supervised staff, created shift schedules, and delegated tasks. Drove sales targets through promotions and upselling. Resolved customer issues and monitored satisfaction. Tracked stock levels and managed deliveries. Managed cash register, POS system, and daily cash outs. Prepared weekly sales reports and annualised store performance. Created engaging photo/video content and maintained consistent brand voice and posting schedule. Managed customer interactions on social media, promoted store events, and adjusted strategies based on engagement metrics.
Operations Manager and Social Media Coordinator at The Confectionary Shop
September 1, 2020 - PresentOversaw daily operations of the cake shop, managed order flow, kitchen scheduling, inventory, and customer satisfaction. Streamlined cake ordering process, reducing turnaround time by 35% and improving satisfaction. Created and managed daily content on Instagram, TikTok, and Facebook, growing online following by 200% in 8 months. Managed incoming messages and digital orders through social media, converting 85% of DMs into paying customers. Tracked sales, managed supplier relationships, and maintained optimal inventory levels to minimize waste and maximize profit margins.
Customer Service Representative at Rasco steel works
February 29, 2020 - July 25, 2025Served as a first point contact for clients in the welding and fabrication industry, assisting with inquiries and contract tracking. Provided technical support and detailed information on ongoing contracts, service capabilities, and services. Processed quotes and invoices using company ERP/CRM systems. Maintained organized records of clients’ projects and service history to support follow-ups and repeat business.
General Store Manager and Social Media Handler at FUNKTIONALS
August 31, 2020 - July 25, 2025Managed daily operations of the stores, ensuring smooth functioning, strong sales performance, and team management. Supervised staff, created shift schedules, and delegated tasks. Driven sales targets through promotions and upselling, resolved customer issues, and monitored customer satisfaction. Tracked stock levels and deliveries. Managed cash register and POS system, prepared weekly sales reports and annualized store performance. Created engaging photo/video content, maintained consistent posting schedule and brand voice, replied to comments and customer inquiries. Promoted in-store events, new arrivals, and discounts, running giveaways to boost engagement. Tracked post performance and adjusted strategies accordingly.
Operations Manager and Social Media Coordinator at The Confectionary Shop
September 1, 2020 - PresentOversaw daily operations of the cake shop, managing order flow, kitchen scheduling, inventory, and customer satisfaction. Streamlined the customer cake ordering process, reducing turnaround time by 35% and improving customer satisfaction. Created and managed daily content on Instagram, TikTok, and Facebook, growing the brand's online following by 200% in 8 months. Managed all incoming messages and digital orders through social media, converting 85% of DMs into paying customers. Tracked sales, managed supplier relationships, and maintained optimal inventory levels to minimize waste and maximize profit margins.
Education
SSCE at Walbrook College
January 1, 2015 - July 25, 2025Leaving school certificate at Adeyemi Memorial Primary School
January 11, 2030 - July 25, 2025SSCE at Walbrook College
January 1, 2015 - December 31, 2015Leaving school certificate at Adeyemi Memorial Primary School
January 1, 2009 - December 31, 2009Qualifications
Digital World Tech Academy Certified Digital Marketer
May 1, 2025 - May 31, 2025Digital Marketing Skill Institute Certified Professional Digital Marketer and Social Media Manager
June 1, 2025 - June 30, 2025AQskill Certified Graphics Designer with Adobe Illustrator
June 1, 2025 - June 30, 2025AQskill Certified Product Manager
June 1, 2025 - June 30, 2025Oteniara Makeovers Certified Makeup Artist
April 1, 2014 - April 30, 2014Sugar Smith Certified Baker
January 1, 2018 - January 31, 2018Tangy Vista Certified Baker
August 1, 2020 - August 31, 2020HartiesMakeovers Certified Professional Make Upgrade Artist
October 1, 2023 - October 31, 2023Digital world Tech Academy certified as a professional Digital marketer
May 1, 2025 - May 31, 2025Digital Marketing Skill institute Certified as a Professional Digital Marketer and social media manager
June 1, 2025 - June 30, 2025AQskill certified as a graphics designer with Adobe illustrator
June 1, 2025 - June 30, 2025AQskill certified as a product manager
June 1, 2025 - June 30, 2025Oteniara Makeovers certified makeup Artist
April 1, 2014 - April 30, 2014Sugar Smith certified Baker
January 1, 2018 - January 31, 2018Tangy vista certified Baker
August 1, 2020 - August 31, 2020HartiesMakeovers certified Professional Make upgrade artist
October 1, 2023 - October 31, 2023Industry Experience
Retail, Consumer Goods, Professional Services, Media & Entertainment
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