Available to hire
I enjoy working with people and am very service-minded, always putting the customer first. I love having fun at work, and I welcome laughter and jokes when the situation allows. I also enjoy personal and professional development and like to challenge myself by stepping outside of my comfort zone. I have a great passion for animals and photography, especially photographing my two chihuahuas, birds, and landscapes. Living in Helsingborg, I appreciate the city’s size and proximity to Denmark, where I aspire to work. In my free time, I enjoy reading, particularly audiobooks and books in English, which helps me maintain fluency in the language, and I follow American politics podcasts.
Experience Level
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Beginner
Language
Swedish
Fluent
English
Advanced
Danish
Beginner
French
Beginner
Spanish; Castilian
Beginner
Work Experience
Customer Service Representative at Diversey Danmark A/S
January 1, 2025 - July 25, 2025Handled order processing, invoice inquiries, contact with warehouse/carrier, complaints, and communication with customers and salespeople via email and phone. The job consists of many different tasks providing great variation and broad knowledge. Worked with SAP, Salesforce, InExchange, Google Workspace, and Microsoft Office.
Sales and Administration at Aixam Sweden AB
January 1, 2021 - July 25, 2025Handled car orders, sales support, invoicing, website updates, translations, among other tasks.
Customer Service Sales Assistant at Hyundai Sverige AB
December 31, 2019 - July 25, 2025Handled car orders and sales support.
Logistics Assistant at KW Bruun Autoimport Sverige
December 31, 2018 - July 25, 2025Data entry and car orders placed with the factory.
Customer Service Receiver at Tågaborgs Bilservice AB
December 31, 2018 - July 25, 2025Received customers and their cars in the workshop, helped plan the mechanics' day, assisted customers in ordering spare parts for their cars, among other tasks.
Customer Service Agent at Citroën Sverige AB
December 31, 2017 - July 25, 2025Assisted dealers with order placement in the system, answered inquiries such as when a specific car would arrive from the factory, informed about available stock, registered and processed ownership changes, among other tasks.
Customer Service Agent at PSA Peugeot Citroën Skandinavien
December 31, 2016 - July 25, 2025Supported Swedish dealers with questions regarding when their ordered cars would arrive from the factory, placed orders in the system, registered cars in traffic, and transferred cars between dealers.
Sales Support at NCH Europe
December 31, 2008 - July 25, 2025Provided sales support and order entry in the system.
Fax Operator at SOS International
December 31, 2006 - July 25, 2025Managed incoming faxes from all over the world and distributed to the handler responsible for respective cases. Also sent faxes back globally with responses from handlers and initiated new cases in the system.
Assistant Teamleader / Customer Service at 3 Sverige (Hi3G Access AB)
December 31, 2005 - July 25, 2025Helped build up the customer service and the company shortly after its start in Sweden. Initially handled all types of inquiries including technical support and subscription questions. Later handled mainly financial questions towards customers, including invoice queries, payment allocations, and debt collection matters.
Customer Service Agent at Manpower Sverige
December 31, 2003 - July 25, 2025Worked for Telia on private telephony handling fault reports, subscription and invoice questions, sales, and upselling of products and services.
Membership Advisor at n'Joy Träning och Hälsa
December 31, 2001 - July 25, 2025Sold memberships over the phone, booked meetings with prospective members to show them around the facilities, combined with reception duties and some administrative work.
Advertising Salesperson at Nordvästra Skånes Tidningar
December 31, 2000 - July 25, 2025Sought new customers and maintained existing ones, acted as the local representative of the newspaper, maintained contact with local shops and companies, and learned basics of ad design.
Supervisor at McDonald's Ängelholm
December 31, 2000 - July 25, 2025Responsible for operational management of the restaurant, including personnel and finances. Skilled in all stations from cashier to kitchen and cleaning.
Customer service representative at Diversey Danmark A/S
January 1, 2025 - July 25, 2025Handled order management, invoice queries, contact with warehouse/transport, complaints, and maintained communication with customers and salespersons via email and phone. The role involved various tasks providing broad knowledge, with experience using SAP, Salesforce, InExchange, Google Workspace, and Microsoft Office.
Sales and Administration at Aixam Sweden AB
January 1, 2021 - July 25, 2025Managed car orders, sales support, invoicing, website updates, and translations.
Customer Service Sales Assistant at Hyundai Sverige AB
December 31, 2019 - July 25, 2025Handled car orders and sales support.
Logistics Assistant at KW Bruun Autoimport Sverige
December 31, 2018 - July 25, 2025Performed data entry and car order placements with the factory.
Customer Receptionist at Tågaborgs Bilservice AB
December 31, 2018 - July 25, 2025Received customers and their cars at the workshop, assisted in planning the mechanic's daily schedules, helped customers order spare parts.
Customer Service Agent at Citroën Sverige AB
December 31, 2017 - July 25, 2025Supported dealers with order processing, queries about car arrivals from the factory, inventory information, car registrations, and ownership transfers.
Customer Service Agent at PSA Peugeot Citroën Skandinavien
December 31, 2016 - July 25, 2025Supported Swedish dealers with questions on car arrivals, order entries, car registrations, and inter-dealer transfers.
Sales Support at NCH Europe
December 31, 2008 - July 25, 2025Provided sales support and order entry.
Fax Worker at SOS International
December 31, 2006 - July 25, 2025Handled incoming faxes worldwide, distributed to handlers, sent responses, and initiated new cases in the system.
Assistant Teamleader/Customer Service at 3 Sverige (Hi3G Access AB)
December 31, 2005 - July 25, 2025Helped build customer service during company launch, initially managing all inquiries including technical support and billing questions, later focusing on financial queries like invoicing, payments, and debt collection.
Customer Service Agent at Manpower Sverige
December 31, 2003 - July 25, 2025Worked for Telia private telephony, handling fault reports, subscription and invoice queries, sales, and up-selling of products and services.
Membership Advisor at n'Joy Träning och Hälsa
December 31, 2001 - July 25, 2025Sold memberships by phone, booked appointments for tours, managed reception duties and administrative work.
Ad Salesperson at Nordvästra Skånes Tidningar
December 31, 2000 - July 25, 2025Found new customers and maintained existing ones, represented local newspapers, kept contact with local shops and companies, and learned advertising design basics.
Shift Manager at McDonald's Ängelholm
December 31, 2000 - July 25, 2025Responsible for operational management including staff and finances, proficient in all stations from cashier to kitchen and cleaning.
Education
Media with Photography and Video at Veinge (Laholm)
January 1, 1992 - December 31, 19933-year Humanistic Program at Osbecksgymnasiet, Laholm
January 1, 1988 - December 31, 1991Media with Photography and Video at Veinge (Laholm)
January 1, 1992 - December 31, 19933-year Humanistic Line, Half-classical at Osbecksgymnasiet, Laholm
January 1, 1988 - December 31, 1991Qualifications
Informationsansvarig / Sekreterare - Föreningen Individanpassad Skola
January 11, 2030 - July 25, 2025Eget företag - cdvDesign (Web design, HTML/CSS, Adobe Dreamweaver, WordPress, Photography)
January 11, 2030 - July 25, 2025Industry Experience
Transportation & Logistics, Manufacturing, Retail, Professional Services, Wholesale & Distribution, Non-Profit Organization
Experience Level
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Beginner
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