Hi, I'm Shambhawi Pal, an AI specialist and former software engineer with a passion for natural language processing, large language models, and generative AI. I have experience working on large-scale industry product development as well as applied AI implementations, particularly building AI solutions for government projects. I enjoy crafting scalable AI systems and exploring the potential of LLMs to make complex tasks more efficient. Currently, I focus on developing end-to-end AI systems, including retrieval-augmented generation models and fine-tuning techniques for domain adaptation. I love collaborating with cross-functional teams and contributing to impactful products that support decision-making and continuous learning. When I'm not coding or researching, I enjoy running, basketball, and travel.

Shambhawi Pal

Hi, I'm Shambhawi Pal, an AI specialist and former software engineer with a passion for natural language processing, large language models, and generative AI. I have experience working on large-scale industry product development as well as applied AI implementations, particularly building AI solutions for government projects. I enjoy crafting scalable AI systems and exploring the potential of LLMs to make complex tasks more efficient. Currently, I focus on developing end-to-end AI systems, including retrieval-augmented generation models and fine-tuning techniques for domain adaptation. I love collaborating with cross-functional teams and contributing to impactful products that support decision-making and continuous learning. When I'm not coding or researching, I enjoy running, basketball, and travel.

Available to hire

Hi, I’m Shambhawi Pal, an AI specialist and former software engineer with a passion for natural language processing, large language models, and generative AI. I have experience working on large-scale industry product development as well as applied AI implementations, particularly building AI solutions for government projects. I enjoy crafting scalable AI systems and exploring the potential of LLMs to make complex tasks more efficient.

Currently, I focus on developing end-to-end AI systems, including retrieval-augmented generation models and fine-tuning techniques for domain adaptation. I love collaborating with cross-functional teams and contributing to impactful products that support decision-making and continuous learning. When I’m not coding or researching, I enjoy running, basketball, and travel.

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Experience Level

Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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Language

English
Advanced
Dutch
Intermediate
Hindi
Fluent

Work Experience

PhD Researcher (transitioned to applied AI projects) at TU Delft
September 1, 2024 - Present
Initially enrolled as a PhD researcher; transitioned to applied AI development for government projects under TU Delft. Designed and developed an end-to-end AI system for a Dutch government project aimed at supporting legal advisors in decision-making and continuous learning, leveraging large language models (LLMs) and retrieval-augmented generation (RAG). Built a RAG system with Qdrant, embedding-based retrieval, and LLM integration using LangChain to deliver accurate and context-aware answers. Conducted research on fine-tuning LLMs (LoRA/QLoRA) for domain adaptation and optimized prompt engineering for specialized legal tasks. Developed a deliberation pipeline aligning user utterances in a chat interface with precomputed thematic clusters using embedding-based similarity.
Software Engineer at HSBC Software Development India
July 31, 2022 - July 26, 2025
Wrote modular and scalable Kotlin code for Android applications to maximize reusability and maintainability across global production environments. Collaborated with analytics to automate end-to-end machine learning workflows including data ingestion and in-app feature rollouts. Built a predictive component embedded in apps to evaluate user interactions and adaptively prioritize installment prompts for a smoother customer journey. Contributed to major features in Conversational Banking, Mobile Messaging, and Mobile Support, reaching 4.5 million users and supporting growth in mobile installment bookings in Malaysia and Singapore. Worked closely with QA and DevOps teams to deliver production-ready code, monitor performance post-release, and resolve live issues. Acted as code owner for multiple GitHub repositories, performing code reviews. Participated in Agile ceremonies and mentored new hires. Integrated accessibility features into mobile apps to improve usability and ensure compliance.

Education

MSc at TU Delft
September 1, 2022 - July 31, 2024
BSc at Jaypee University of Information Technology
September 1, 2018 - July 31, 2022

Qualifications

Introduction to Data Science in Python
September 1, 2020 - September 30, 2020
Neural Networks and Deep Learning
August 1, 2019 - August 31, 2019
Machine Learning
March 1, 2018 - March 31, 2018

Industry Experience

Government, Financial Services, Software & Internet, Education, Professional Services

Experience Level

Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
See more