Available to hire
I am a multilingual professional with a strong background in customer support, data entry, and team leadership, developed through remote work across Italy and Romania. I studied at Ca’ Foscari University in Venice, Italy, earning a Bachelor of Ancient History, and I am known for problem solving, adaptability and a strong work ethic.
I am also an active singer who self-manages music promotion through social media, video editing and digital content creation. I am passionate about continuous learning, especially digital skills and language acquisition.
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Language
English
Fluent
Italian
Advanced
Romanian, Moldavian, Moldovan
Fluent
Work Experience
Client Data Analyst at Conectys
November 1, 2021 - PresentAnalyzed and verified client data for accuracy and compliance; collaborated with international teams in a fully remote environment; maintained confidentiality and quality standards in sensitive data operations; supported customer service data entry and analysis; managed social media management and promotion; video editing and content creation.
Customer Support Specialist at Telus International
November 1, 2021 - PresentDelivered multilingual customer service via chat, email and phone; assisted users with technical support.
Client Data Analyst at Conectys
November 1, 2021 - PresentAnalyze and verify client data for accuracy and compliance; collaborate with international teams in a fully remote environment; maintain confidentiality and quality standards in sensitive data operations; support customer data entry and analysis; team management; social media management and promotion; video editing; Microsoft Office, Google Suite, Canva, Photoshop, Adobe Premiere; adaptability and multitasking
Client Data Analyst at Conectys (Remote)
November 1, 2021 - PresentAnalyze and verify client data for accuracy and compliance. Collaborate with international teams in a fully remote environment. Maintain confidentiality and quality standards in sensitive data operations.
Customer Support Specialist at Telus International (Remote)
July 31, 2021 - July 27, 2025Delivered multilingual customer service via chat, email, and phone. Assisted users with technical support.
Customer Support Specialist at Telus International
July 1, 2021 - September 25, 2025Delivered multilingual customer service via chat, email and phone; assisted users with technical support
Remote Data Entry (Freelance)
March 31, 2021 - July 27, 2025Entered and managed large datasets accurately and on schedule.
Data Entry Specialist (Remote) at Freelance
March 1, 2021 - September 25, 2025Entered and managed large data sets accurately and on schedule.
Remote Data Entry (Freelance)
March 1, 2021 - September 25, 2025Entered and managed large datasets accurately and on schedule
Restaurant Manager at SC Strong Mind Corporation
November 1, 2020 - September 25, 2025Helped open the restaurant, recruited and trained staff, managed daily operations; oversaw inventory and budgets, team scheduling.
Restaurant Manager at SC Strong MND Corporation
October 31, 2020 - July 27, 2025Helped open the restaurant, recruited and trained staff, managed daily operations, oversaw inventory, budgets, and team scheduling.
English Teacher at Cambridge School
October 1, 2020 - September 25, 2025Taught English to children, promoted language immersion and personalized lesson plans.
Restaurant Manager at SC Strong Mind Corporation
October 1, 2020 - September 25, 2025Helped open the restaurant, recruited and trained staff, managed daily operations; oversaw inventory, budgets and team scheduling
English Teacher at Cambridge School Bacau
December 31, 2019 - September 25, 2025Taught English to children, promoted language immersion and personalized lesson plans
English Teacher at Cambridge School Bacau
December 31, 2019 - July 27, 2025Taught English to children, promoted language immersion and personalized lesson plans.
Head Waiter at Grotta Azzurra, Italy
December 31, 2018 - July 27, 2025Managed customer service, staff training, and peak-hour logistics.
Head Waiter at Grotta Azzurra
January 1, 2018 - September 25, 2025Delivered fast service and supported kitchen coordination; managed customer service; staff training; peak-hour logistics.
Head Waiter at Grotta Azzurra
January 1, 2018 - September 25, 2025Delivered fast service and supported kitchen coordination
Head Waiter at Lanterna del Doge, Italy
December 31, 2017 - July 27, 2025Handled reservation and service coordination.
Waitress at Italy
December 31, 2013 - July 27, 2025Delivered fast service and supported kitchen coordination.
Waitress at Independent, Italy
January 1, 2013 - September 25, 2025Waitress delivering service; responsibilities included guest assistance and table service.
Waitress
January 1, 2013 - September 25, 2025Delivered fast service and supported kitchen coordination; managed customer service, staff training and peak-hour logistics
Education
Bachelor of Ancient History at Ca Foscari University
January 1, 2013 - December 31, 2017High School Diploma at Foreign Languages High School, Italy
January 1, 2015 - December 31, 2017Bachelor of Ancient History at Ca' Foscari University
January 1, 2013 - January 1, 2017Bachelor of Ancient History at Ca' Foscari University
January 1, 2013 - January 1, 2017Qualifications
Industry Experience
Travel & Hospitality, Education, Professional Services, Media & Entertainment, Software & Internet, Telecommunications
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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