I have over 10 years of experience working in sales, marketing, admin, retail, remote invigilation, and social media & graphic design. I've had the privilege to work with some well-known institutions, brands, and companies, from American Express to the Royal Albert Hall. I am skilled in various tools like Microsoft Teams, Salesforce, Adobe Creative Cloud, Canva, and Microsoft Office. I enjoy combining my creative skills with my background in customer service and sales. Whether it's managing social media, designing promotional materials, or providing excellent customer service, I aim to deliver high-quality work and build strong relationships with clients and colleagues.

Mary Sophie

I have over 10 years of experience working in sales, marketing, admin, retail, remote invigilation, and social media & graphic design. I've had the privilege to work with some well-known institutions, brands, and companies, from American Express to the Royal Albert Hall. I am skilled in various tools like Microsoft Teams, Salesforce, Adobe Creative Cloud, Canva, and Microsoft Office. I enjoy combining my creative skills with my background in customer service and sales. Whether it's managing social media, designing promotional materials, or providing excellent customer service, I aim to deliver high-quality work and build strong relationships with clients and colleagues.

Available to hire

I have over 10 years of experience working in sales, marketing, admin, retail, remote invigilation, and social media & graphic design. I’ve had the privilege to work with some well-known institutions, brands, and companies, from American Express to the Royal Albert Hall. I am skilled in various tools like Microsoft Teams, Salesforce, Adobe Creative Cloud, Canva, and Microsoft Office.

I enjoy combining my creative skills with my background in customer service and sales. Whether it’s managing social media, designing promotional materials, or providing excellent customer service, I aim to deliver high-quality work and build strong relationships with clients and colleagues.

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Language

English
Fluent
Polish
Fluent

Work Experience

Travel and Lifestyle Membership Manager at American Express
December 31, 2022 - July 28, 2025
Responsible for managing Travel & Lifestyle services for high profile Centurion and Platinum Card Members.
Travel and Lifestyle Membership Manager at American Express
December 31, 2022 - July 28, 2025
Managed travel & lifestyle services for high profile Centurion and Platinum Card Members.
Travel and Lifestyle Membership Manager at American Express
December 31, 2022 - July 28, 2025
Managed travel and lifestyle services for high-profile Centurion and Platinum Card Members.
Travel and Lifestyle Membership Manager at American Express
December 31, 2022 - July 28, 2025
Responsible for managing Travel & Lifestyle services for high profile Centurion and Platinum Card Members.
Travel and Lifestyle Membership Manager at American Express
December 31, 2022 - July 28, 2025
Responsible for managing Travel & Lifestyle services for high profile Centurion and Platinum Card Members.
Sales Associate at RSVP Media Response
January 1, 2022 - Present
Responsible for Sales and Training.
Freelance Graphic Design and Social Media Manager at Move Against Cancer Charity
January 1, 2022 - Present
Responsible for Social Media Services and Graphic Design including promotional materials, posters and visuals.
Sales Associate at RSVP Media Response
January 1, 2022 - Present
Responsible for sales and training.
Freelance Graphic Design and Social Media Manager at Move Against Cancer Charity
January 1, 2022 - Present
Responsible for social media services and graphic design including promotional materials, posters, and visuals.
Sales Associate at RSVP Media Response
January 1, 2022 - Present
Responsible for sales and training.
Freelance Graphic Design and Social Media Manager at Move Against Cancer Charity
January 1, 2022 - Present
Responsible for social media services and graphic design including promotional materials, posters, and visuals.
Sales Associate at RSVP Media Response
January 1, 2022 - Present
Responsible for Sales and Training.
Freelance Graphic Design and Social Media Manager at Move Against Cancer Charity
January 1, 2022 - Present
Responsible for Social Media Services and Graphic Design including promotional materials, posters and visuals.
Sales Associate at RSVP Media Response
January 1, 2022 - Present
Responsible for Sales and Training.
Freelance Graphic Design and Social Media Manager at Move Against Cancer Charity
January 1, 2022 - Present
Responsible for Social Media Services and Graphic Design including promotional materials, posters and visuals.
Remote Invigilator at CIOL Institute
December 31, 2021 - July 28, 2025
Responsible for running the exams for the CIOL Institute and working with the Foreign Office Representatives.
Remote Invigilator at CIOL Institute
December 31, 2021 - July 28, 2025
Ran exams for the CIOL Institute and worked with Foreign Office Representatives.
Remote Invigilator at CIOL Institute
December 31, 2021 - July 28, 2025
Ran exams for the CIOL Institute and worked with Foreign Office Representatives.
Remote Invigilator at CIOL Institute
December 31, 2021 - July 28, 2025
Responsible for running the exams for the CIOL Institute and working with the Foreign Office Representatives.
Remote Invigilator at CIOL Institute
December 31, 2021 - July 28, 2025
Responsible for running the exams for the CIOL Institute and working with the Foreign Office Representatives.
Researcher/Admin at TechTarget
December 31, 2020 - July 28, 2025
Responsible for Research within IT industry in UK and USA via Salesforce (London office).
Luxury Sales Associate at Vilshenko
December 31, 2020 - July 28, 2025
Responsible for Sales and Customer Service on a temporary basis (Pop-Up Shop).
Luxury Sales Associate at James Perse
December 31, 2020 - July 28, 2025
Responsible for Sales and providing excellent Customer Service.
Researcher/Admin at TechTarget
December 31, 2020 - July 28, 2025
Conducted research within IT industry in UK and USA via Salesforce (London office).
Luxury Sales Associate at Vilshenko
December 31, 2020 - July 28, 2025
Handled sales and customer service on a temporary basis (Pop-Up Shop).
Luxury Sales Associate at James Perse
December 31, 2020 - July 28, 2025
Responsible for sales and providing excellent customer service.
Researcher/Admin at TechTarget
December 31, 2020 - July 28, 2025
Conducted research within the IT industry in the UK and USA via Salesforce.
Luxury Sales Associate at Vilshenko
December 31, 2020 - July 28, 2025
Responsible for sales and customer service on a temporary basis (Pop-Up Shop).
Luxury Sales Associate at James Perse
December 31, 2020 - July 28, 2025
Responsible for sales and providing excellent customer service.
Researcher/Admin at TechTarget
December 31, 2020 - July 28, 2025
Responsible for Research within IT industry in UK and USA via Salesforce (London office).
Luxury Sales Associate at Vilshenko
December 31, 2020 - July 28, 2025
Responsible for Sales and Customer Service on a temporary basis (Pop-Up Shop).
Luxury Sales Associate at James Perse
December 31, 2020 - July 28, 2025
Responsible for Sales and providing excellent Customer Service.
Researcher/Admin at TechTarget
December 31, 2020 - July 28, 2025
Responsible for Research within IT industry in UK and USA via Salesforce (London office).
Luxury Sales Associate at Vilshenko
December 31, 2020 - July 28, 2025
Responsible for Sales and Customer Service on a temporary basis (Pop-Up Shop).
Luxury Sales Associate at James Perse
December 31, 2020 - July 28, 2025
Responsible for Sales and providing excellent Customer Service.
Leader of Brand Ambassadors at Benchmark Advertising
December 31, 2019 - July 28, 2025
Responsible for Direct Sales, Training and Recruitment.
Leader of Brand Ambassadors at Benchmark Advertising
December 31, 2019 - July 28, 2025
Responsible for direct sales, training, and recruitment.
Leader of Brand Ambassadors at Benchmark Advertising
December 31, 2019 - July 28, 2025
Responsible for direct sales, training, and recruitment.
Leader of Brand Ambassadors at Benchmark Advertising
December 31, 2019 - July 28, 2025
Responsible for Direct Sales, Training and Recruitment.
Leader of Brand Ambassadors at Benchmark Advertising
December 31, 2019 - July 28, 2025
Responsible for Direct Sales, Training and Recruitment.
Senior Receptionist at Madison St. Pauls
December 31, 2018 - July 28, 2025
Responsible for Managing Reservations, providing Training and Customer Service.
Reception Manager at Royal Albert Hall
December 31, 2018 - July 28, 2025
Responsible for Managing Reservations, providing Training and excellent Customer Service.
Senior Receptionist at Madison St. Pauls
December 31, 2018 - July 28, 2025
Managed reservations, provided training and customer service.
Reception Manager at Royal Albert Hall
December 31, 2018 - July 28, 2025
Managed reservations, provided training and excellent customer service.
Senior Receptionist at Madison St. Pauls
December 31, 2018 - July 28, 2025
Managed reservations, provided training, and customer service.
Reception Manager at Royal Albert Hall
December 31, 2018 - July 28, 2025
Managed reservations, provided training, and delivered excellent customer service.
Senior Receptionist at Madison St. Pauls
December 31, 2018 - July 28, 2025
Responsible for Managing Reservations, providing Training and Customer Service.
Reception Manager at Royal Albert Hall
December 31, 2018 - July 28, 2025
Responsible for Managing Reservations, providing Training and excellent Customer Service.
Senior Receptionist at Madison St. Pauls
December 31, 2018 - July 28, 2025
Responsible for Managing Reservations, providing Training and Customer Service.
Reception Manager at Royal Albert Hall
December 31, 2018 - July 28, 2025
Responsible for Managing Reservations, providing Training and excellent Customer Service.
Senior Receptionist at Frenchie Covent Garden
December 31, 2017 - July 28, 2025
Responsible for Managing Reservations, providing Training and Customer Service.
Senior Receptionist at Frenchie Covent Garden
December 31, 2017 - July 28, 2025
Managed reservations, provided training and customer service.
Senior Receptionist at Frenchie Covent Garden
December 31, 2017 - July 28, 2025
Managed reservations, provided training, and customer service.
Senior Receptionist at Frenchie Covent Garden
December 31, 2017 - July 28, 2025
Responsible for Managing Reservations, providing Training and Customer Service.
Senior Receptionist at Frenchie Covent Garden
December 31, 2017 - July 28, 2025
Responsible for Managing Reservations, providing Training and Customer Service.
Senior Receptionist & Restaurant Host at Sake No Hana by Hakkasan London
December 31, 2016 - July 28, 2025
Responsible for Managing Reservations, Training and Customer Service.
Senior Receptionist & Restaurant Host at Sake No Hana by Hakkasan London
December 31, 2016 - July 28, 2025
Managed reservations, training and customer service.
Senior Receptionist & Restaurant Host at Sake No Hana by Hakkasan London
December 31, 2016 - July 28, 2025
Managed reservations, training, and customer service.
Senior Receptionist & Restaurant Host at Sake No Hana by Hakkasan London
December 31, 2016 - July 28, 2025
Responsible for Managing Reservations, Training and Customer Service.
Senior Receptionist & Restaurant Host at Sake No Hana by Hakkasan London
December 31, 2016 - July 28, 2025
Responsible for Managing Reservations, Training and Customer Service.
Receptionist & Head Waitress at Premier Inn King Cross St. Pancras
December 31, 2015 - July 28, 2025
Responsible for Managing the bookings, Customer Service and Waiting.
Barmaid/Cocktail Waitress & Restaurant Host at Sofitel St. James
December 31, 2015 - July 28, 2025
Responsible for Managing Reservations and Customer Service.
Receptionist & Head Waitress at Premier Inn King Cross St. Pancras
December 31, 2015 - July 28, 2025
Managed bookings, customer service and waiting.
Barmaid/Cocktail Waitress & Restaurant Host at Sofitel St. James
December 31, 2015 - July 28, 2025
Managed reservations and customer service.
Receptionist & Head Waitress at Premier Inn King Cross St. Pancras
December 31, 2015 - July 28, 2025
Managed bookings, customer service, and waiting.
Barmaid/Cocktail Waitress & Restaurant Host at Sofitel St. James
December 31, 2015 - July 28, 2025
Managed reservations and customer service.
Receptionist & Head Waitress at Premier Inn King Cross St. Pancras
December 31, 2015 - July 28, 2025
Responsible for Managing the bookings, Customer Service and Waiting.
Barmaid/Cocktail Waitress & Restaurant Host at Sofitel St. James
December 31, 2015 - July 28, 2025
Responsible for Managing Reservations and Customer Service.
Receptionist & Head Waitress at Premier Inn King Cross St. Pancras
December 31, 2015 - July 28, 2025
Responsible for Managing the bookings, Customer Service and Waiting.
Barmaid/Cocktail Waitress & Restaurant Host at Sofitel St. James
December 31, 2015 - July 28, 2025
Responsible for Managing Reservations and Customer Service.

Education

Diploma at University of Leicester
January 1, 2021 - December 31, 2021
A Levels at ALA Academic and Art School Complex
January 1, 2013 - December 31, 2015
Diploma at High School of Art, Czestochowa, Poland
January 1, 2011 - December 31, 2013
Diploma at Institute for Contemporary Theatre, Manchester
January 1, 2021 - December 31, 2023
Diploma at University of Leicester
January 1, 2021 - December 31, 2021
A Levels at 'ALA' Academic and Art School Complex
January 1, 2013 - December 31, 2015
Diploma at High School of Art, Czestochowa, Poland
January 1, 2011 - December 31, 2013
Acting for the 21st Century at Institute for Contemporary Theatre, Manchester
January 1, 2021 - December 31, 2023
Level 3 Diploma at University of Leicester
January 1, 2021 - December 31, 2021
A Levels at 'ALA' Academic and Art School Complex
January 1, 2013 - December 31, 2015
Level 4 Diploma at High School of Art, Czestochowa, Poland
January 1, 2011 - December 31, 2013
Acting for the 21st Century at INSTITUTE FOR CONTEMPORARY THEATRE, MANCHESTER
January 1, 2021 - December 31, 2023
Level 3 Diploma at UNIVERSITY OF LEICESTER
January 1, 2021 - December 31, 2021
A Levels at ‘ALA’ ACADEMIC AND ART SCHOOL COMPLEX
January 1, 2013 - December 31, 2015
Level 4 Diploma at HIGH SCHOOL OF ART, CZESTOCHOWA, POLAND
January 1, 2011 - December 31, 2013
Level 3 Diploma at University of Leicester
January 1, 2021 - December 31, 2021
A Levels at 'ALA' Academic and Art School Complex
January 1, 2013 - December 31, 2015
Level 4 Diploma at High School of Art, Czestochowa, Poland
January 1, 2011 - December 31, 2013

Qualifications

Add your qualifications or awards here.

Industry Experience

Retail, Non-Profit Organization, Financial Services, Travel & Hospitality, Professional Services, Media & Entertainment

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