Hi, I'm Muhammad Usaid, a results-driven SEO Specialist and E-commerce Strategist with a strong passion for boosting online visibility and business growth. With expertise in SEO, product listing optimization, and digital marketing, I have successfully managed Amazon, Shopify, and Daraz stores, and I enjoy helping businesses improve their organic traffic and sales performance. I’m comfortable using data-driven approaches to optimize strategies and deliver measurable results. I’ve worked in various roles from SEO Expert to Customer Service Executive, gaining hands-on experience in inventory control, B2B engagement, and customer satisfaction. I thrive in collaborative team environments and bring project management skills that ensure smooth operations and timely execution of marketing campaigns.

Muhammad Usaid

Hi, I'm Muhammad Usaid, a results-driven SEO Specialist and E-commerce Strategist with a strong passion for boosting online visibility and business growth. With expertise in SEO, product listing optimization, and digital marketing, I have successfully managed Amazon, Shopify, and Daraz stores, and I enjoy helping businesses improve their organic traffic and sales performance. I’m comfortable using data-driven approaches to optimize strategies and deliver measurable results. I’ve worked in various roles from SEO Expert to Customer Service Executive, gaining hands-on experience in inventory control, B2B engagement, and customer satisfaction. I thrive in collaborative team environments and bring project management skills that ensure smooth operations and timely execution of marketing campaigns.

Available to hire

Hi, I’m Muhammad Usaid, a results-driven SEO Specialist and E-commerce Strategist with a strong passion for boosting online visibility and business growth. With expertise in SEO, product listing optimization, and digital marketing, I have successfully managed Amazon, Shopify, and Daraz stores, and I enjoy helping businesses improve their organic traffic and sales performance. I’m comfortable using data-driven approaches to optimize strategies and deliver measurable results.

I’ve worked in various roles from SEO Expert to Customer Service Executive, gaining hands-on experience in inventory control, B2B engagement, and customer satisfaction. I thrive in collaborative team environments and bring project management skills that ensure smooth operations and timely execution of marketing campaigns.

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Experience Level

Expert
Expert
Intermediate

Language

English
Advanced
Urdu
Fluent
German
Beginner

Work Experience

SEO Expert at Peel HR – Staffing Agency – Canada – Remote
December 31, 2024 - July 28, 2025
Conducted detailed keyword research and technical audits, optimizing landing pages and SERP performance. Developed and implemented robust link-building campaigns and optimized web analytics to monitor key metrics. Produced high-quality review articles and content, significantly improving Google Search rankings from page 3 to page 1 within six months, boosting site traffic by 40%.
Amazon Senior Account Manager at Iberian's – SPCTEK – On-site
December 31, 2023 - July 28, 2025
Led account management and customer service for a fast-growing e-commerce platform, focusing on business-to-business (B2B) engagement. Handled product listings, GTIN exemption, and inventory SKU accuracy. Optimized listings, processed returns, and improved customer feedback.
Customer Service Executive at Ibex - BPO – On-site
December 31, 2021 - July 28, 2025
Delivered fast, friendly customer service and resolved complaints efficiently. Handled inquiries via phone and email, providing product consultations. Achieved 95% customer satisfaction and 85% first-contact resolution.
Amazon Virtual Assistant – Wholesale at B&A Venture LLC – USA - Remote
December 31, 2020 - July 28, 2025
Managed customer concerns and optimized Amazon Seller Central operations. Enhanced product visibility through listing optimization and customer engagement. Maintained an efficient sales dashboard, improving feedback ratings.

Education

Intermediate at Jouhar Degree College
January 1, 2017 - December 31, 2019
Matriculation at Aitchison Model School
January 1, 2015 - December 31, 2017

Qualifications

E-commerce Store Shopify
January 11, 2030 - July 28, 2025
Foundation of Project Management
January 11, 2030 - July 28, 2025
Supply Chain Logistics
January 11, 2030 - July 28, 2025
Amazon Sponsored Ads
January 11, 2030 - July 28, 2025

Industry Experience

Retail, Wholesale & Distribution, Software & Internet, Professional Services, Consumer Goods

Experience Level

Expert
Expert
Intermediate