I am a detail-oriented Master's graduate in Human-Computer Interaction with a passion for UX/UI Design, Service Design, User Research, Interaction Design, and Product Design. I enjoy creating intuitive and visually engaging interfaces that enhance user satisfaction and engagement. I specialize in user research, wireframing, prototyping, and translating insights into seamless user journeys. I have experience collaborating cross-functionally with product managers, developers, and stakeholders to deliver innovative design solutions. I'm focused on executing user-centered designs and conducting usability testing to refine and improve user experiences. I am excited about leveraging my skills to create impactful digital products that meet both business and user needs.

Shraddha Jain

I am a detail-oriented Master's graduate in Human-Computer Interaction with a passion for UX/UI Design, Service Design, User Research, Interaction Design, and Product Design. I enjoy creating intuitive and visually engaging interfaces that enhance user satisfaction and engagement. I specialize in user research, wireframing, prototyping, and translating insights into seamless user journeys. I have experience collaborating cross-functionally with product managers, developers, and stakeholders to deliver innovative design solutions. I'm focused on executing user-centered designs and conducting usability testing to refine and improve user experiences. I am excited about leveraging my skills to create impactful digital products that meet both business and user needs.

Available to hire

I am a detail-oriented Master’s graduate in Human-Computer Interaction with a passion for UX/UI Design, Service Design, User Research, Interaction Design, and Product Design. I enjoy creating intuitive and visually engaging interfaces that enhance user satisfaction and engagement. I specialize in user research, wireframing, prototyping, and translating insights into seamless user journeys.

I have experience collaborating cross-functionally with product managers, developers, and stakeholders to deliver innovative design solutions. I’m focused on executing user-centered designs and conducting usability testing to refine and improve user experiences. I am excited about leveraging my skills to create impactful digital products that meet both business and user needs.

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Experience Level

Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate

Work Experience

Experience Designer at Rush Hospital
August 31, 2024 - July 28, 2025
Conducted in-depth user interviews to gather insights on design challenges and perspectives. Delivered strategic recommendations to elevate the hospital's national profile and enhance program positioning. Spearheaded user persona and journey map development using qualitative and quantitative research to optimize experiences. Facilitated cross-functional team meetings to align on goals and deliverables, improving efficiency. Performed competitive analysis and market research to identify trends and best practices in healthcare design standards. Provided mentorship to junior designers, fostering collaboration and high design quality.
UX/UI Designer Co-op at Early Stage Start-up
August 1, 2024 - Present
Designed a responsive AI mobile application for kids and parents to encourage reading habits and develop good behaviour. Collaborated cross-functionally with product managers, developers, and stakeholders to define and implement user-centred, innovative design solutions aligned with product direction and business requirements. Developed comprehensive usability testing plans including objectives, participant recruitment, test scenarios, and methodologies. Conducted user testing and feedback sessions, analyzed data to refine designs and improve user satisfaction. Ensured design assets aligned with marketing campaigns and brand guidelines. Created detailed user personas and journey maps based on research and data insights, addressing key pain points and diverse user needs.
User Experience Designer at General Assembly
May 31, 2022 - July 28, 2025
Created user journey maps and personas to visualize experiences and identify improvement opportunities. Conducted usability testing with 10 users, leading to a 25% increase in user satisfaction and improved engagement metrics. Led cross-functional design reviews to ensure design alignment with business and technical goals. Developed wireframes, prototypes, and high-fidelity mock-ups to clearly communicate design solutions. Collaborated with development teams to implement designs and conducted quality assurance checks to maintain design integrity. Analyzed user feedback and behavioral data to refine and optimize usability.
Recruiter at GlaxoSmithKline
July 31, 2021 - July 28, 2025
Managed recruitment for 20 technical positions across Tech, Legal, and PharmaTech functions, closing about eight roles monthly. Achieved 'Top Performer' status by providing exceptional candidate experience and closing roles within 10 days. Collaborated with hiring managers for recruitment strategy alignment, enhancing process efficiency and candidate quality. Conducted candidate surveys and analyzed feedback to improve interview processes, increasing offer acceptance and reapplications. Built and maintained a strong candidate pipeline using multiple sourcing channels. Led candidate screening and interview processes, improving quality and reducing turnover. Facilitated onboarding to ensure seamless new hire integration and retention.

Education

Master in Human-Computer Interaction at Illinois Institute of Technology
January 1, 2022 - December 31, 2024
Master of Business Administration at Ramaiah Institute of Management Studies
January 1, 2018 - June 30, 2019
Bachelor of Commerce at Mount Carmel College
January 1, 2013 - May 31, 2016

Qualifications

Add your qualifications or awards here.

Industry Experience

Software & Internet, Healthcare, Non-Profit Organization, Professional Services, Education