Available to hire
I am a dynamic and versatile communication professional with a Bachelor’s Degree in Journalism Mass Communication. I have practical experience in customer relationship management, sports reporting, and teaching, which has helped me develop strong interpersonal and reporting skills.
I am passionate about building client relations, engaging audiences, and delivering educational content effectively. I am committed to continuous personal and professional development to further enhance my skills and contribute positively to any team I join.
Experience Level
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Language
English
Fluent
Arabic
Intermediate
Work Experience
Customer Relationship Manager at Chicken Town
October 31, 2023 - July 29, 2025Managed customer inquiries, feedback, and complaints to ensure customer satisfaction and retention. Built and maintained strong client relationships to drive repeat business. Conducted customer surveys and gathered feedback to improve service quality. Worked closely with the marketing team to develop customer loyalty programs and promotional campaigns. Trained new customer service staff and supported the team in daily operations.
Sports Reporter at Radio Lion Mountain
December 31, 2021 - July 29, 2025Researched, wrote, and presented daily and weekly sports news bulletins. Conducted live interviews with athletes, coaches, and sports officials. Provided live commentary and analysis during sports events. Covered local and international sports stories, including match previews and post-match reviews. Edited audio reports and produced engaging radio segments to attract a wider audience.
Teacher at Lincoln International School
December 31, 2021 - July 29, 2025Planned and delivered lessons in line with the school’s curriculum. Assessed student progress and provided individual support where needed. Prepared teaching materials and learning resources to support student engagement. Organized classroom activities to promote student participation and learning. Maintained open communication with parents and school administration regarding student performance.
Education
Bachelor of Arts at Amity University
January 1, 2020 - December 31, 2024Qualifications
Professional Skills Programme – Grow Salone
January 1, 2021 - December 31, 2021Industry Experience
Media & Entertainment, Education, Professional Services, Retail, Other
Experience Level
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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