Lamrana Barrie

Managed customer inquiries, feedback, and complaints to ensure customer satisfaction and retention. Built and maintained strong client relationships to drive repeat business. Conducted customer surveys and gathered feedback to improve service quality. Worked closely with the marketing team to develop customer loyalty programs and promotional campaigns. Trained new customer service staff and supported the team in daily operations.

Planned and delivered lessons in line with the school’s curriculum. Assessed student progress and provided individual support where needed. Prepared teaching materials and learning resources to support student engagement. Organized classroom activities to promote student participation and learning. Maintained open communication with parents and school administration regarding student performance.

Researched, wrote, and presented daily and weekly sports news bulletins. Conducted live interviews with athletes, coaches, and sports officials. Provided live commentary and analysis during sports events. Covered local and international sports stories, including match previews and post-match reviews. Edited audio reports and produced engaging radio segments to attract a wider audience.