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I am a dedicated sales and marketing professional with over 5 years of experience in customer service, digital marketing, and operational support. I take pride in engaging clients effectively, managing accurate transactions, and boosting customer satisfaction through personalized and attentive service. Skilled in content creation, graphic design, and conflict resolution, I thrive in high-pressure, multicultural environments. I enjoy leveraging my strong communication skills and marketing expertise to drive business growth and enhance brand visibility. I’m always eager to learn and adapt in evolving digital platforms and collaborative team environments.…I am a dedicated sales and marketing professional with over 5 years of experience in customer service, digital marketing, and operational support. I take pride in engaging clients effectively, managing accurate transactions, and boosting customer satisfaction through personalized and attentive service. Skilled in content creation, graphic design, and conflict resolution, I thrive in high-pressure, multicultural environments. I enjoy leveraging my strong communication skills and marketing expertise to drive business growth and enhance brand visibility. I’m always eager to learn and adapt in evolving digital platforms and collaborative team environments.

AKHTAR MOHAMMAD AS SAIF

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I am a dedicated sales and marketing professional with over 5 years of experience in customer service, digital marketing, and operational support. I take pride in engaging clients effectively, managing accurate transactions, and boosting customer satisfaction through personalized and attentive service. Skilled in content creation, graphic design, and conflict resolution, I thrive in high-pressure, multicultural environments. I enjoy leveraging my strong communication skills and marketing expertise to drive business growth and enhance brand visibility. I’m always eager to learn and adapt in evolving digital platforms and collaborative team environments.…I am a dedicated sales and marketing professional with over 5 years of experience in customer service, digital marketing, and operational support. I take pride in engaging clients effectively, managing accurate transactions, and boosting customer satisfaction through personalized and attentive service. Skilled in content creation, graphic design, and conflict resolution, I thrive in high-pressure, multicultural environments. I enjoy leveraging my strong communication skills and marketing expertise to drive business growth and enhance brand visibility. I’m always eager to learn and adapt in evolving digital platforms and collaborative team environments.

Available to hire

I am a dedicated sales and marketing professional with over 5 years of experience in customer service, digital marketing, and operational support. I take pride in engaging clients effectively, managing accurate transactions, and boosting customer satisfaction through personalized and attentive service. Skilled in content creation, graphic design, and conflict resolution, I thrive in high-pressure, multicultural environments.

I enjoy leveraging my strong communication skills and marketing expertise to drive business growth and enhance brand visibility. I’m always eager to learn and adapt in evolving digital platforms and collaborative team environments.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Language

English

Fluent

Hindi

Advanced

Urdu

Intermediate

Bengali

Fluent

Work Experience

Sales and Marketing Manager at Evershine Auto Detailing / Car Nation Automobile Trading & Export L.L.C.

June 1, 2024 - Present

Resolved 95% of customer issues within 24 hours, boosting satisfaction and retention by 40%. Increased repeat business by 50% through loyalty programs and personalized service. Drove a 30% revenue boost via strategic upselling, cross-selling, and high-value deal closures. Managed daily front desk operations and AED 50,000+ in cash transactions with full accuracy and compliance. Led digital marketing and SEO campaigns, growing online visibility by 70% and brand awareness by 60%. Created engaging visual and written content for social media and ads, enhancing audience engagement. Designed promotional graphics and marketing materials aligned with brand identity. Supported car sales and export documentation, ensuring smooth client onboarding and delivery process. Improved client walk-in experience through professional reception and service coordination.

Sales and Admin Manager at Alqwat Almubdiea Project Management Services

May 31, 2024 - July 29, 2025

Led and trained 10 support staff, increasing productivity and client satisfaction by 30%. Managed client interactions and follow-ups, achieving 60% repeat business and a 20% rise in satisfaction. Oversaw financial operations, handling AED 30,000+ in monthly revenue with full accuracy and compliance. Shifted operations to a digital platform, boosting responsiveness by 25% and improving delivery timelines. Acted as a liaison across departments, enhancing reporting and business coordination. Launched a flexible spending program, increasing employee enrollment by 10%. Implemented an electronic filing system, saving AED 250K, reducing project costs by 8%, and cutting paperwork. Maintained accurate documentation, lowering administrative errors by 3%. Standardized processes, improving project efficiency and profitability by 5%.

Customer Support and Marketing Officer at The Mega Chance International

April 30, 2023 - July 29, 2025

Increased sales conversion by 45% through strategic promotions, targeted offers, and upselling to high-engagement players. Handled over 500+ customer inquiries weekly, resolving issues with a 90% first-contact resolution rate and boosting user retention. Designed engaging visuals, ad creatives, and UI banners using Photoshop and Canva, leading to a 40% rise in campaign click-throughs. Executed data-driven digital marketing campaigns across Google Ads and social media, increasing website traffic by 60% in 3 months. Developed and managed content calendars for email, social, and in-game promotions, enhancing player interaction and reducing bounce rate by 25%. Collected user feedback and insights to improve betting experience, directly contributing to a 30% boost in customer satisfaction scores.

Sales and Marketing Manager at Robin Fashion World

March 31, 2022 - July 29, 2025

Achieved 35% sales growth by upselling trending styles and managing showroom promotions tailored to customer preferences. Handled daily customer service operations, assisting 100+ walk-in clients with product selection, sizing, and styling, leading to a 40% increase in repeat customers. Managed showroom inventory records, billing, and administrative tasks, ensuring 100% stock accuracy and smooth transactions. Created product-focused content for in-store displays and social media using Canva, enhancing brand appeal and foot traffic. Designed seasonal banners and promotional graphics, contributing to a 25% boost in showroom engagement. Coordinated WhatsApp and Instagram marketing campaigns, increasing online inquiries and driving 20% more showroom visits.