Available to hire
I am a personable Customer Service and Graphic Design professional with over 20 years of experience in sports, photography, and computer industries. I’m proficient with Adobe Creative Suite and similar software, focusing on overseeing projects from concept through final delivery.
I enjoy creating positive customer experiences and building quick rapport, whether in sales or customer service management roles. I also have experience designing marketing materials and managing social media interactions, all while ensuring customer satisfaction and business growth.
Experience Level
Work Experience
Sales at APPLE
September 1, 2011 - PresentProvided positive first impressions to customers, solving challenges by offering relevant products and services, and maintained customer satisfaction with quick rapport building.
Customer Service Manager at Green Communications, LLC
January 31, 2011 - July 29, 2025Conducted research to analyze customer behavior, promoted company events by designing marketing materials such as posters, digital invites, and brochures, and managed social media responses.
Sales Manager at Affordable Cellular
April 30, 2008 - July 29, 2025Evaluated team performance against goals and implemented development plans, conducted team meetings to set clear policies, and cultivated business relationships with customers.
Marketing and Communications Intern at Portland Fire, WNBA / Trail Blazers, NBA
June 30, 2004 - July 29, 2025Provided administrative support, built relationships with media outlets, created media kits, and assisted with photo and video production including visual and sound editing tasks.
Sales at APPLE
September 1, 2011 - PresentProvided positive first impressions to welcome existing, new and potential customers. Solved customer challenges by offering relevant products and services. Maintained customer satisfaction and quick rapport building.
Customer Service Manager at Green Communications, LLC
January 1, 2011 - July 29, 2025Conducted research to analyze customers' behavior, preferences, and purchasing habits. Designed marketing materials such as posters, digital invites, and brochures to promote company events. Monitored social media questions and comments and responded appropriately.
Sales Manager at Affordable Cellular
April 1, 2008 - July 29, 2025Evaluated performance against goals and implemented appropriate development plans. Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures. Established and cultivated solid business relationships with new or existing customers.
Marketing and Communications Intern at Portland Fire, WNBA / Trail Blazers, NBA
June 1, 2004 - July 29, 2025Provided administrative support to senior team members. Built strong relationships with media outlets and communications professionals to expand personal network. Created media kits and utilized promotional materials to meet specific strategic initiatives. Helped with photo and video production and performed visual and sound editing tasks.
Education
Certificate at Sessions College For Professional Design
January 1, 0001 - January 1, 0001Bachelor's at Brigham Young University - Idaho
January 1, 0001 - January 1, 0001Certificate at Sessions College For Professional Design
January 11, 2030 - July 29, 2025Bachelor's at Brigham Young University - Idaho
January 11, 2030 - July 29, 2025Qualifications
Industry Experience
Retail, Media & Entertainment, Computers & Electronics, Professional Services
Experience Level
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