Business Developement Manager at Caravan Telecom Systems

Negotiated contracts, pricing, and terms with clients, ensuring win-win agreements that supported company revenue goals. Collaborated cross-functionally with marketing, product, and operations teams to align offerings with client needs and market trends. Identified and pursued new business opportunities through market research, networking, and cold outreach. Built and maintained strong relationships with existing clients to ensure long-term partnerships and upsell opportunities.

Digital Account Manager at Garcicom

Managed social media accounts for a hotel chain including Concorde Marco Polo, Hotel Paris, Concorde Sfax Centre, Concorde Les Berges du Lac, and Concorde Green Park Palace. Prepared monthly social media plans for each hotel including themes and formats. Created timelines and set deadlines and milestones for project execution to ensure timely delivery. Developed new content ideas to engage target audiences. Established tailored marketing strategies based on audience and competition analysis. Conducted benchmarking and drafted detailed action plans. Prepared mood boards, created shot lists, attended photo shoots, and provided artistic direction to ensure visual alignment with creative concepts.

Social Media Manager at Garcicom

Managing social media accounts for a hotel chain including Occidental Marco Polo, Occidental Lac Tunis, Occidental Sfax Centre, Barcelo Concorde Les Berges du Lac, and Barcelo Concorde Green Park Palace. Responsibilities include preparing monthly social media outlines, creating timelines, developing new content ideas, establishing tailored marketing strategies, conducting benchmarking, drafting action plans, preparing mood boards, creating shot lists for photography, attending photo shoots, and providing artistic direction to ensure alignment with creative concepts.

Social Media Manager at Convergen

Managed social media accounts for major brands including Géant, AlriqaSports, Friesday, Karina, and others. Developed comprehensive strategies through benchmarking, auditing, and other analytical methods. Crafted scripts to guide content creation and maintain brand consistency. Generated innovative content ideas and executed them across various social media platforms. Conducted team briefings, delegated tasks, and provided detailed instructions. Oversaw content creators ensuring adherence to guidelines and providing necessary support and feedback. Prepared monthly reports detailing key performance metrics and campaign insights. Facilitated weekly brainstorming sessions. Managed message responses and comment moderation across social media platforms, ensuring brand integrity and fostering positive engagement.

Social Media Manager at Convergen

Managed social media accounts for major brands such as Géant, AlriqaSports, Friesday, Karina among others. Developed strategies through benchmarking, auditing, script crafting, and analytical methods.

Community Manager Intern at e-Home

Conducted benchmarking and auditing to analyze community engagement and content quality. Created and managed timelines to ensure timely execution of community initiatives, campaigns, and events. Developed monthly planning and timelines tailored to each client's objectives. Formulated a comprehensive community management strategy. Created and managed content calendar. Generated original and compelling content with Canva. Achieved significant social media growth including gaining 1k followers on Instagram and 14k followers on TikTok accounts. Provided engaging text, image, and video content for social channels.

Community Manager Intern at e-Home

Prepared monthly reports for clients, facilitated weekly brainstorming sessions, managed message responses and comment moderation on social platforms, formulated monthly plans and timelines, generated and executed innovative content ideas, conducted team briefings, delegated tasks, and oversaw content creators ensuring adherence to guidelines. During internship, e-Home's Instagram gained 1k followers and TikTok went viral gaining 14k followers.

Social Media Manager at Heroi

Collected data, handled email marketing, wrote articles and blogs.

English Trainer at Albert Learning

Trained students in spoken and written English via video conferencing.

English Teacher at Oxford Language Center

Taught English to students of all proficiency levels, adapting lessons to suit beginners through advanced learners.

English Teacher at Oxford Language Center

Taught English classes engaging students.

Social Media Manager at Heroi

Researched social media trends and informed management about marketing-relevant changes; dealt with clients; wrote articles, blogs, and press releases; and made presentations.

Communication Advisor at Riadvice

Dealt with clients, wrote articles, blogs and press releases, made presentations, and trained students in spoken and written English via video conferencing. Researched social media trends and informed management of changes relevant to company marketing activities.

Communication Advisor at Riadvice

Provided communication advisory services.

Community Manager at Design de reve

Managed and engaged the community, added posts and coordinated interactions.

Community Manager at Trust IT

Generated original content with Canva to engage community members; collected data; performed email marketing; wrote articles and blogs.

B2B Assistant Intern at Trust IT

Assisted with B2B operations and tasks.