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Hi, I'm Gregory Thomas, a DesignOps and Program Manager with extensive experience leading cross-functional teams to deliver scalable products and services. I've collaborated with global teams and stakeholders in dynamic sectors ranging from digital product agencies to music streaming services, always passionate about aligning creative and product strategies. I thrive in roles where I can combine leadership, project management, and design expertise to build effective workflows and boost team efficiency. I love driving innovation through Agile practices and fostering collaboration to create seamless user experiences on international platforms.…Hi, I'm Gregory Thomas, a DesignOps and Program Manager with extensive experience leading cross-functional teams to deliver scalable products and services. I've collaborated with global teams and stakeholders in dynamic sectors ranging from digital product agencies to music streaming services, always passionate about aligning creative and product strategies. I thrive in roles where I can combine leadership, project management, and design expertise to build effective workflows and boost team efficiency. I love driving innovation through Agile practices and fostering collaboration to create seamless user experiences on international platforms.

Gregory Thomas

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Hi, I'm Gregory Thomas, a DesignOps and Program Manager with extensive experience leading cross-functional teams to deliver scalable products and services. I've collaborated with global teams and stakeholders in dynamic sectors ranging from digital product agencies to music streaming services, always passionate about aligning creative and product strategies. I thrive in roles where I can combine leadership, project management, and design expertise to build effective workflows and boost team efficiency. I love driving innovation through Agile practices and fostering collaboration to create seamless user experiences on international platforms.…Hi, I'm Gregory Thomas, a DesignOps and Program Manager with extensive experience leading cross-functional teams to deliver scalable products and services. I've collaborated with global teams and stakeholders in dynamic sectors ranging from digital product agencies to music streaming services, always passionate about aligning creative and product strategies. I thrive in roles where I can combine leadership, project management, and design expertise to build effective workflows and boost team efficiency. I love driving innovation through Agile practices and fostering collaboration to create seamless user experiences on international platforms.

Available to hire

Hi, I’m Gregory Thomas, a DesignOps and Program Manager with extensive experience leading cross-functional teams to deliver scalable products and services. I’ve collaborated with global teams and stakeholders in dynamic sectors ranging from digital product agencies to music streaming services, always passionate about aligning creative and product strategies.

I thrive in roles where I can combine leadership, project management, and design expertise to build effective workflows and boost team efficiency. I love driving innovation through Agile practices and fostering collaboration to create seamless user experiences on international platforms.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Work Experience

Senior Design Program Manager at Amazon Music

January 1, 2024 - July 30, 2025

Orchestrated an 11-person global Content Creative team, collaborating with product, marketing, and engineering on Agile workflows for music and podcast initiatives. Championed strategy and roadmap alignment as the primary liaison between design and hundreds of global stakeholders, delivering seamless experiences for 80 million international customers. Directed 10 external agencies for production, animation, illustration, and cultural strategy, partnering with internal brand, marketing, and legal teams to ensure on-brand compliance.

Head of Design Operations at Gallardo Labs

January 1, 2022 - July 30, 2025

Established end-to-end DesignOps systems, including HR, culture, tooling, and new business, boosting full-time staff by 80% and increasing annual revenue by 45%. Spearheaded a PMO of 8 Program, Project, and Product Managers, optimizing delivery through collaboration with cross-functional design, engineering, and strategy teams. Implemented Agile practices and led design sprints to align creative and product strategy. Managed 10+ client accounts, including Norwegian Cruise Line and Virgin Voyages.

Marketing Director at Delta Separations

January 1, 2020 - July 30, 2025

Built and led a cross-functional team of 6 UX/UI designers, content strategists, copywriters, and developers to reposition the brand as the leading trusted industry authority. Drove a 10x increase in sales by optimizing digital and trade show lead acquisition strategies. Key player in scaling the company from a $5M startup to a $50M industry powerhouse.

Program Manager at Vivint Solar

December 31, 2017 - July 30, 2025

Guided UX design and development roadmaps for 6 software and 4 hardware projects, using Scrum ceremonies to drive cross-team collaboration. Reduced home solar survey times by 67%, doubling daily survey capacity through custom remote software powered by a Google Sunroof integration.

Design Project Manager at Freelance

December 31, 2016 - July 30, 2025

Managed UX/UI and eCommerce projects for 5+ clients with budgets up to $350K. Coordinated cross-functional teams of 12 Strategists, Copywriters, Designers, and Developers. Improved workflows, resource planning, and estimating practices, cutting turnaround times by 75%.

Senior Producer at Odopod

December 31, 2014 - July 30, 2025

Led design, branding, website, mobile app, and development projects with budgets up to $2.5M. Supervised a team of 10 Strategists, Copywriters, UX, Visual Designers, and Developers. Developed project pitches, estimates, contracts, scopes, schedules, and budgets. Oversaw 15+ client accounts, including Apple, Coca-Cola, EA, FedEx, Google, HP, and SpaceX.