Project Manager | Business Analysis Manager at Ctrack (Fleet Connect)

Served as the primary liaison between clients and FleetConnect System teams, ensuring clear communication and alignment of goals. Led data-driven process improvements and translated user requirements into technical specifications to enhance operational efficiency. Managed vendor relationships and coordinated upgrades and new developments. Cultivated partnerships with banking institutions and third-party providers ensuring compliance and performance. Defined product vision and prioritized features for maximum stakeholder value. Achieved key outcomes including leading the Sage 300 ERP implementation that saved 15% in costs, migrating systems to Atlassian Cloud improving SLA resolution times by 15%, and deploying Fleet Connect System on cloud infrastructure increasing operations efficiency by 20%.

Project Manager | Business Analysis Manager at Ctrack (Fleet Connect)

Served as the primary liaison between clients and the FleetConnect System teams, ensuring seamless communication and alignment of goals. Leveraged technical and organizational expertise to identify inefficiencies and implement data-driven solutions. Translated user requirements into actionable technical specifications. Organized vendor meetings and oversaw improvements, upgrades, and new developments. Cultivated strategic partnerships with banking institutions and third-party providers, ensuring compliance and performance standards. Designed and implemented structured project lifecycle processes, and collaborated with development teams on process optimization and automation. Oversaw multiple concurrent projects, ensuring timely delivery within budget. Defined product vision and managed product backlogs.

Project Manager | Business Analysis Manager at Ctrack (Fleet Connect)

Served as the primary liaison between clients and FleetConnect System teams, translating user requirements into actionable specifications, identifying inefficiencies, and delivering data-driven process improvements. Led vendor meetings, managed cross-functional teams, and steered ERP development and system enhancements. Migrated to Atlassian Cloud (Jira and Confluence), established a structured project lifecycle for the Business Process Department, and implemented automation opportunities.

Project Manager | Business Analysis Manager at Ctrack (Fleet Connect)

Served as the primary liaison between clients and the FleetConnect System (IaaS, SaaS) teams, ensuring seamless communication and alignment of goals. Leveraged technical and organizational expertise to identify inefficiencies and implement data-driven solutions. Translated user requirements into actionable technical specifications, enhancing company operations and prioritizing consumer and producer needs. Organized vendor meetings and oversaw improvements, upgrades, and new developments, maintaining transparent communication throughout the project lifecycle. Cultivated strategic partnerships with banking institutions and third-party providers, ensuring compliance and performance standards. Designed and implemented a structured project lifecycle process for the Business Process Department, ensuring consistency and scalability. Collaborated with development teams to identify opportunities for process optimization and automation, supporting ERP development and system enhancements. Oversaw

Project Manager at Ctrack (Fleet Connect)

Primary liaison between clients and FleetConnect System teams (IaaS, SaaS), ensuring seamless communication and alignment of goals. Translated user requirements into actionable technical specifications, organized vendor meetings, and oversaw improvements, upgrades, and new developments. Cultivated strategic partnerships with banking institutions and third-party providers, ensured compliance and performance standards. Defined product vision, managed product backlogs, and prioritized features to deliver maximum value to stakeholders.

Project Manager | Business Analysis Manager at Ctrack (Fleet Connect)

Primary liaison between clients and FleetConnect System (IaaS, SaaS) teams. Translated user requirements into actionable technical specifications, improving operations and prioritizing consumer and producer needs. Organized vendor meetings, oversaw improvements, upgrades, and new developments, and maintained transparent communication throughout the project lifecycle. Cultivated strategic partnerships with banking institutions and third‑party providers to ensure compliance and performance. Designed and implemented a structured project lifecycle for the Business Process Department to ensure consistency and scalability. Collaborated with development teams to identify opportunities for process optimization and automation, supporting ERP development and system enhancements. Oversaw multiple concurrent projects, ensuring alignment with organizational goals and delivery on time and within budget. Defined product vision, managed product backlogs, and prioritized features to deliver maximum v

Project Manager / Business Analysis Manager at Ctrack (Fleet Connect)

Primary liaison between clients and FleetConnect System (IaaS, SaaS) teams; identified inefficiencies and implemented data-driven solutions; translated user requirements into actionable technical specifications; organized vendor meetings and oversaw improvements, upgrades, and new developments; cultivated strategic partnerships with banking institutions and third-party providers; designed and implemented a structured project lifecycle for the Business Process Department; collaborated with development teams to optimize processes and automation; managed multiple concurrent projects, delivering on time and within budget; defined product vision, managed backlogs, and prioritized features to maximize stakeholder value.

Project Manager | Business Analysis Manager at Ctrack (Fleet Connect)

Served as the primary liaison between clients and FleetConnect System teams, ensuring seamless communication and goal alignment. Identified inefficiencies and implemented data-driven solutions by translating user requirements into actionable technical specifications. Managed vendor meetings and oversaw improvements and upgrades through transparent communications. Cultivated strategic partnerships with banking institutions and third-party providers, maintaining compliance and performance standards. Designed and implemented structured project lifecycle processes for consistency and scalability. Managed multiple concurrent projects aligned with organizational goals, ensuring timely and on-budget delivery. Defined product vision, managed backlogs, and prioritized features for maximum stakeholder value. Key achievements included leading full-cycle Sage 300 ERP implementation achieving 15% cost savings, migrating systems to Atlassian Cloud reducing SLA resolution times by 15%, and directing

Project Manager | Business Analysis Manager at Ctrack (Fleet Connect)

Served as the primary liaison between clients and the FleetConnect System (IaaS, SaaS) teams, ensuring seamless communication and alignment of goals. Leveraged technical and organizational expertise to identify inefficiencies and implement data-driven solutions. Translated user requirements into actionable technical specifications, enhancing company operations and prioritizing consumer and producer needs. Organized vendor meetings and oversaw improvements, upgrades, and new developments, maintaining transparent communication throughout the project lifecycle. Cultivated strategic partnerships with banking institutions and third-party providers, ensuring compliance and performance standards. Designed and implemented a structured project lifecycle process for the Business Process Department, ensuring consistency and scalability. Collaborated with development teams to identify opportunities for process optimization and automation, supporting ERP development and system enhancements. Oversaw

Process and Control Manager | Configuration and NOC Support System Manager | Field Service Manager | NOC Manager at Cell C

Directed controls, processes, and reporting aligning with organizational goals and risk management. Led configuration management and NOC support systems to enhance operational efficiency. Managed external field service companies responsible for Radio Access Network services across regions. Coordinated site acceptance, installations, upgrades, and maintenance. Oversaw a 70-person team providing 24/7 fault surveillance for network systems and acted as incident manager during major outages. Notable achievements include leading the seamless relocation of the National Operations Centre with minimal downtime and driving telecommunications migration strategies that improved network efficiency by 15%.

Process and Control Manager | Configuration and NOC Support System Manager | Field Service Manager | NOC Manager at Cell C

Directed controls, processes, and reporting to align with organizational goals. Managed risks and opportunities to enable proactive decision-making. Provided leadership for configuration management and NOC support systems, improving operational efficiency. Managed external field service companies, overseeing the Radio Access Network across multiple regions. Coordinated site acceptance, installations, upgrades, and maintenance. Oversaw 70 staff in a 24/7 fault surveillance center, managing critical network failures and acting as incident manager during outages.

NOC Manager / Process & Control Manager / Configuration & NOC Support System Manager / Field Service Manager at Cell C

Directed 24/7 fault surveillance for network systems with 70 staff; led incident management during major outages; relocated the National Operations Centre with less than one minute downtime; maintained 99.9% service uptime via vendor management (Huawei, Nokia Siemens Networks, ZTE); oversaw migration strategies improving network efficiency by 15%.

NOC Manager (National Operations Centre) at Cell C

Oversaw 70 staff, 24/7 fault surveillance for all network systems, managing critical network failures and acting as the incident manager during major outages.

Field Service Manager at Cell C

Managed external field service companies, overseeing the Radio Access Network across multiple regions. Coordinated site acceptance, installations, upgrades, and maintenance.

Configuration and NOC Support System Manager at Cell C

Provided leadership for configuration management and NOC support systems, improving operational efficiency.

Process and Control Manager at Cell C

Directed controls, processes, and reporting, ensuring alignment with organizational goals. Managed risks and opportunities, enabling proactive decision-making.

NOC Manager (National Operations Centre) at Cell C

Oversaw 70 staff, 24/7 fault surveillance for all network systems, managing critical network failures and acting as the incident manager during major outages.

Field Service Manager at Cell C

Managed external field service companies, overseeing the Radio Access Network across multiple regions. Coordinated site acceptance, installations, upgrades, and maintenance.

Configuration and NOC Support System Manager at Cell C

Provided leadership for configuration management and NOC support systems, improving operational efficiency.

Process and Control Manager at Cell C

Directed controls, processes, and reporting, ensuring alignment with organizational goals. Managed risks and opportunities, enabling proactive decision-making.

Process and Control Manager | Configuration and NOC Support System Manager | Field Service Manager | NOC Manager at Cell C

Directed controls, processes, and reporting to align with organizational goals. Managed risks and opportunities to enable proactive decision‑making. Led configuration and NOC support systems and external field service operations across regions, coordinating site acceptance, installations, upgrades, and maintenance. National Operations Centre (NOC) operations included 24/7 fault surveillance with incident management during major outages. Oversaw relocation of the NOC with minimal downtime, and managed vendor contracts with Huawei, Nokia Siemens Networks, and ZTE to maintain 99.9% service uptime. Developed a telecommunications migration strategy that yielded a 15% improvement in network efficiency.

NOC Manager at Cell C

Oversaw 70 staff in the National Operations Centre; 24/7 fault surveillance; managed critical network failures and acted as incident manager during major outages.

Field Service Manager at Cell C

Managed external field service providers across the Radio Access Network; oversaw site acceptance, installations, upgrades, and maintenance; ensured service delivery quality.

Configuration and NOC Support System Manager at Cell C

Led configuration management and NOC support systems; improved operational efficiency and incident handling.

Process and Control Manager at Cell C

Directed controls, processes, and reporting; aligned activities with organizational goals; managed risks and opportunities to enable proactive decision-making.

Process and Control Manager | Configuration and NOC Support System Manager | Field Service Manager | NOC Manager at Cell C

Directed controls, processes, and reporting to align with organizational goals, managing risks and opportunities for proactive decision-making. Led configuration management and NOC support systems to improve operational efficiency. Managed external field service companies overseeing the Radio Access Network across multiple regions, coordinating site acceptance, installations, upgrades, and maintenance. Oversaw 24/7 fault surveillance for all network systems as NOC Manager, managing critical failures and acting as incident manager during major outages. Key achievements include managing the National Operations Centre relocation with less than a minute downtime, managing vendor contracts with major technology providers achieving 99.9% uptime, and implementing a telecommunications migration strategy improving network efficiency by 15%.

Process and Control Manager | Configuration and NOC Support System Manager | Field Service Manager | NOC Manager at Cell C

Directed controls, processes, and reporting, ensuring alignment with organizational goals and managing risks and opportunities for proactive decision-making. Led configuration management and NOC support systems to improve operational efficiency. Managed external field service companies overseeing Radio Access Network operations across multiple regions, coordinating site acceptance, installations, upgrades, and maintenance. Oversaw 70 staff at the National Operations Centre with 24/7 fault surveillance, managing critical network failures and major outage incident response. Key Achievements included seamless relocation of the National Operations Centre with less than a minute downtime, maintaining 99.9% service uptime through vendor contract management, and implementing a telecommunications migration strategy that improved network efficiency by 15%.

Quality and IT Manager at Contract Kitting

Led Quality and IT departments ensuring regulatory compliance and contractor adherence. Managed upgrades and integration of IT and Quality systems to improve operational performance. Oversaw Health and Safety protocols across locations maintaining a safe work environment.

Quality and IT Manager at Contract Kitting

Directed Quality and IT departments to ensure regulatory standards and contractor compliance. Led upgrades and integration of IT and Quality systems to enhance operational efficiency. Managed Health and Safety protocols across multiple locations, maintaining compliance and a safe work environment.

Quality and IT Manager at Contract Kitting

Directed Quality and IT departments, ensuring regulatory adherence and contractor compliance. Led upgrades and integrations of new IT and Quality systems to enhance operational efficiency. Managed Health and Safety protocols across multiple locations to maintain a safe and compliant work environment.

Quality and IT Manager at Contract Kitting

Directed Quality and IT departments, ensuring regulatory adherence and contractor compliance. Led the upgrade and integration of new IT and Quality systems to enhance operational efficiency. Managed Health and Safety protocols organization-wide, maintaining a safe, compliant work environment.

Quality and IT Manager at Contract Kitting

Led Quality and IT departments; oversaw upgrade and integration of new IT and Quality systems; managed Health and Safety protocols across multiple locations.

Quality and IT Manager at Contract Kitting

Directed Quality and IT departments, ensuring adherence to regulatory standards and contractor compliance. Led the upgrade and integration of new IT and Quality systems, enhancing operational efficiency. Managed Health and Safety protocols across multiple locations, maintaining a safe and compliant work environment.

Quality and IT Manager Contract Kitting at Contract Kitting

Directed Quality and IT departments, ensuring adherence to regulatory standards and contractor compliance. Led upgrade and integration of new IT and Quality systems, and managed Health and Safety protocols across multiple locations.

Quality and IT Manager at Contract Kitting

Directed Quality and IT departments, ensuring regulatory compliance and contractor alignment. Upgraded and integrated IT and Quality systems to boost operational efficiency and prioritized health and safety across locations.

Quality and IT Manager at Contract Kitting

Directed Quality and IT departments; ensured regulatory compliance and contractor adherence; upgraded and integrated IT and Quality systems; managed Health & Safety protocols across locations.

Sales Engineer at P & F Products

Led process automation initiatives promoting operational efficiency. Conducted cold calling to generate leads and support national sales channels. Provided technical support on products and designs to ensure customer satisfaction.

Sales Engineer at P & F Products

Led process automation initiatives to improve operational efficiency and streamline workflows. Conducted cold calling to generate leads and support national sales channels. Provided technical support on products and designs, fostering customer satisfaction.

Sales Engineer at P & F Products

Led process automation initiatives to enhance operational efficiency and streamline workflows. Conducted cold calling to generate leads and support national sales channels. Provided technical support on products and designs to foster customer satisfaction.

Sales Engineer at P & F Products

Led process automation initiatives to boost operational efficiency and streamline workflows. Conducted cold calling to generate leads and support national sales channels. Provided technical support on products and designs, enhancing customer satisfaction.

Sales Engineer at P & F Products

Led process automation initiatives to enhance operational efficiency and streamline workflows. Conducted cold calling to generate leads and support national sales channels. Provided technical support on products and designs, fostering customer satisfaction.

Sales Engineer at P & F Products

Led process automation initiatives to enhance operational efficiency and streamline workflows. Conducted cold calling to generate leads and support national sales channels. Provided technical support on products and designs, fostering customer satisfaction.

Sales Engineer at P & F Products

Led process automation initiatives to enhance operational efficiency and streamline workflows. Conducted cold calling to generate leads and support national sales channels. Provided technical support on products and designs, fostering customer satisfaction.

Sales Engineer at P & F Products

Led process automation initiatives to improve operational efficiency and supported national sales channels with technical expertise and product designs.

Sales Engineer at P & F Products

Led process automation initiatives to boost operational efficiency; conducted cold outreach to generate leads; provided technical support on products and designs to foster customer satisfaction.

BSS Team Leader at Cell C

Led 20 field service technician teams, managing the Radio Access Network across multiple regions. Supervised site acceptance, installations, upgrades, and maintenance of network infrastructure. Coordinated relationships with vendors, suppliers, and contractors to ensure timely service delivery.

BSS Team Leader at Cell C

Supervised 20 field service technician teams managing Radio Access Network across multiple regions. Coordinated network infrastructure site acceptance, installation, upgrades, and maintenance. Managed vendor, supplier, and contractor relationships to guarantee timely delivery.

BSS Team Leader at Cell C

Led 20 field service technician teams managing the Radio Access Network across multiple regions. Supervised site acceptance, installations, upgrades, and maintenance of network infrastructure. Coordinated relationships with vendors, suppliers, and contractors to ensure timely service delivery.

BSS Team Leader at Cell C

Led 20 field service technician teams managing the Radio Access Network across multiple regions. Supervised site acceptance, installations, upgrades, and maintenance of network infrastructure. Coordinated relationships with vendors, suppliers, and contractors to ensure timely delivery and service.

BSS Team Leader at Cell C

Led a team of 20 field service technicians managing the Radio Access Network across multiple regions. Supervised site acceptance, installations, upgrades, and network maintenance. Coordinated vendor, supplier, and contractor relationships to ensure timely service delivery.

BSS Team Leader at Cell C

Led 20 field service technician teams, managing the Radio Access Network across multiple regions. Supervised site acceptance, installations, upgrades, and maintenance of network infrastructure. Coordinated relationships with vendors, suppliers, and contractors to ensure timely delivery service.

BSS Team Leader at Cell C

Led 20 field service technician teams, managing the Radio Access Network across multiple regions. Supervised site acceptance, installations, upgrades, and maintenance of network infrastructure. Coordinated relationships with vendors, suppliers, and contractors to ensure timely delivery service.

BSS Team Leader at Cell C

Led 20 field service technician teams across the RAN, coordinating site acceptance, installations, upgrades, and maintenance; managed vendor, supplier, and contractor relationships to ensure timely delivery of services.

BSS Team Leader at Cell C

Led 20 field service technician teams; managed RAN across multiple regions; supervised site acceptance, installations, upgrades, and maintenance; coordinated vendor, supplier, and contractor relationships to ensure timely delivery.

BSS Technician / Workshop Supervisor at TSS Communications

Managed the Radio Access Network (RAN) and related systems; supervised the repair workshop, overseeing technicians and spare parts inventory. Provided technical assistance and training to clients and technicians.

BSS Technician | Workshop Supervisor at TSS Communications

Managed the Radio Access Network and supplementary systems ensuring system performance. Supervised repair workshop, technicians, and spare parts inventory. Provided client and technician technical assistance and training.

BSS Technician | Workshop Supervisor at TSS Communications

Managed the Radio Access Network and supplementary systems ensuring optimal performance. Supervised the repair workshop, managing 10 technicians and spare parts inventory. Provided technical assistance and training to clients and technicians.

BSS Technician | Workshop Supervisor at TSS Communications

Managed Radio Access Network (RAN) and supplementary systems to ensure optimal performance. Supervised repair workshop including technicians and spare parts inventory. Provided technical assistance and training to clients and technicians.

BSS Technician | Workshop Supervisor at TSS Communications

Managed the Radio Access Network and supplementary systems, ensuring optimal performance. Supervised the repair workshop, managing technicians and spare parts inventory. Provided technical assistance and training to clients and technicians.

BSS Technician | Workshop Supervisor at TSS Communications

Managed the Radio Access Network (RAN) and supplementary systems, ensuring optimal performance. Supervised the repair workshop, managing 10 technicians and spare parts inventory. Provided technical assistance and training to clients and technicians.

BSS Technician | Workshop Supervisor at TSS Communications

Managed RAN and supplementary systems. Supervised the repair workshop, managing 10 technicians and spare parts inventory. Provided technical assistance and training to clients and technicians.

BSS Technician | Workshop Supervisor at TSS Communications

Managed the Radio Access Network (RAN) and related systems; supervised the repair workshop, including a team of technicians and spare parts inventory; provided technical training and support to clients and staff.

BSS Technician / Workshop Supervisor at TSS Communications

Managed the Radio Access Network and related systems; supervised the repair workshop with 10 technicians; managed spare parts inventory; provided technical coaching to customers and technicians.

Test Technician at Telephone Manufacturers of South Africa (TEMSA)

Tested and repaired Siemens EWSD printed circuit boards ensuring compliance with industry standards.

Test Technician at Telephone Manufacturers of South Africa (TEMSA)

Tested and repaired Siemens EWSD printed circuit boards ensuring compliance with industry standards.

Test Technician at Telephone Manufacturers of South Africa (TEMSA)

Tested and repaired Siemens EWSD printed circuit boards (PCBs), ensuring compliance with industry standards.

Test Technician at Telephone Manufacturers of South Africa (TEMSA)

Tested and repaired Siemens EWSD printed circuit boards (PCBs), ensuring compliance with industry standards.

Test Technician at Telephone Manufacturers of South Africa (TEMSA)

Tested and repaired Siemens EWSD printed circuit boards (PCBs), ensuring compliance with industry standards.

Test Technician at Telephone Manufacturers of South Africa (TEMSA)

Tested and repaired Siemens EWSD printed circuit boards (PCBs), ensuring compliance with industry standards.

Test Technician at Telephone Manufacturers of South Africa (TEMSA)

Tested and repaired Siemens EWSD PCBs, ensuring compliance with industry standards.

Test Technician at Telephone Manufacturers of South Africa (TEMSA)

Tested and repaired Siemens EWSD printed circuit boards (PCBs) to industry standards.