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Matthias Heim

Available to hire

I am a dynamic and results-driven AI Consultant and Product Strategist with over ten years of experience in product management, higher education content creation, and specialized AI solution development.

About

I am a dynamic and results-driven AI Consultant and Product Strategist with over ten years of experience in product management, higher education content creation, and specialized AI solution development. As the founder of Lailix, I focus on delivering rapid, practical generative AI solutions that create tangible business outcomes for SMEs.

I am passionate about making AI adoption tangible and efficient, bridging the gap between business needs and cutting-edge AI capabilities. I am fluent in English and German and enjoy facilitating workshops, prototyping, and helping organizations chart clear AI adoption roadmaps in compliance with data privacy needs.

  • 10 years' experience
  • Joined July 2025

Languages

  • EnglishFluent
  • GermanFluent
  • FrenchIntermediate
  • IndonesianIntermediate

Industry experience

  • Software & Internet
  • Education
  • Healthcare
  • Transportation & Logistics
  • Life Sciences

Work experience· 18 roles

AI Consultant · LailixOct 2024 – Present · 2 yrs 2 mos

Delivers rapid, practical generative AI solutions for SMEs with a focus on tangible business outcomes and efficient implementations, often delivering POC prototypes within 1-4 week sprints. Designs and builds custom LLM-based tools including voice agents, lead qualification systems, internal knowledge chatbots, and task automation using n8n, Gemini, OpenAI models, and other AI technologies. Runs AI discovery workshops and specializes in lightweight, optionally local AI solutions tailored to Swiss data compliance requirements.

AI Consultant · LailixOct 2024 – Present · 2 yrs 2 mos

Delivers rapid, practical generative AI solutions for SMEs, focusing on tangible business outcomes and efficient implementation, often delivering Proof-of-Concept (POC) prototypes within 1-4 week sprints. Designs and builds custom LLM-based tools including voice agents, lead qualification systems, internal knowledge chatbots, and task automation pipelines using n8n, Gemini, OpenAI models, and other leading AI technologies. Runs AI discovery workshops to help organizations identify and prioritize automation opportunities and define clear AI adoption roadmaps. Specializes in lightweight, optionally local AI solutions tailored to Swiss data compliance needs, ensuring data protection and privacy.

AI Consultant · LailixOct 2024 – Present · 2 yrs 2 mos

Deliver rapid, practical generative AI solutions for SMEs focusing on tangible business outcomes and efficient implementation, often delivering Proof-of-Concept prototypes within 1-4 week sprints. Design and build custom LLM-based tools including voice agents, lead qualification systems, internal knowledge chatbots, and task automation pipelines using n8n, Gemini, OpenAI, and other leading AI technologies. Run AI discovery workshops to help organizations identify and prioritize automation opportunities and define clear AI adoption roadmaps. Specialize in lightweight, optionally local AI solutions tailored to Swiss data compliance needs, ensuring data protection and privacy. Recent projects include AI-powered symptom-tracking chatbot for a health tech startup, workforce and route planning tool for public transport providers, AI-based moving estimate app, agentic simulation builder for virtual science simulations, and automating health insurance documentation.

AI Solution Specialist · LabsterSep 2024 – Jul 2025 · 11 mos
AI Solution Specialist · LabsterSep 2024 – Jul 2025 · 11 mos
AI Solution Specialist · LabsterSep 2024 – Jul 2025 · 11 mos
Senior Product Manager · LabsterOct 2023 – Jul 2025 · 1 yr 10 mos
Senior Product Manager · LabsterOct 2023 – Jul 2025 · 1 yr 10 mos

Education· 7

Master of Science · ETH Zurich, Switzerland2012 – 2014
Bachelor of Science · ETH Zurich, Switzerland2008 – 2011
Exchange Semester · National University of Singapore2010
Master of Science · ETH Zurich, Switzerland2012 – 2014

Certifications and awards

Admitted to the Swiss Study Foundation for outstanding students2010

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