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I am a dynamic and results-driven AI Consultant and Product Strategist with over ten years of experience in product management, higher education content creation, and specialized AI solution development. As the founder of Lailix, I focus on delivering rapid, practical generative AI solutions that create tangible business outcomes for SMEs. I am passionate about making AI adoption tangible and efficient, bridging the gap between business needs and cutting-edge AI capabilities. I am fluent in English and German and enjoy facilitating workshops, prototyping, and helping organizations chart clear AI adoption roadmaps in compliance with data privacy needs.…I am a dynamic and results-driven AI Consultant and Product Strategist with over ten years of experience in product management, higher education content creation, and specialized AI solution development. As the founder of Lailix, I focus on delivering rapid, practical generative AI solutions that create tangible business outcomes for SMEs. I am passionate about making AI adoption tangible and efficient, bridging the gap between business needs and cutting-edge AI capabilities. I am fluent in English and German and enjoy facilitating workshops, prototyping, and helping organizations chart clear AI adoption roadmaps in compliance with data privacy needs.

Matthias Heim

AI Strategy Consultant, AI Engineer, Developer, +3

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I am a dynamic and results-driven AI Consultant and Product Strategist with over ten years of experience in product management, higher education content creation, and specialized AI solution development. As the founder of Lailix, I focus on delivering rapid, practical generative AI solutions that create tangible business outcomes for SMEs. I am passionate about making AI adoption tangible and efficient, bridging the gap between business needs and cutting-edge AI capabilities. I am fluent in English and German and enjoy facilitating workshops, prototyping, and helping organizations chart clear AI adoption roadmaps in compliance with data privacy needs.…I am a dynamic and results-driven AI Consultant and Product Strategist with over ten years of experience in product management, higher education content creation, and specialized AI solution development. As the founder of Lailix, I focus on delivering rapid, practical generative AI solutions that create tangible business outcomes for SMEs. I am passionate about making AI adoption tangible and efficient, bridging the gap between business needs and cutting-edge AI capabilities. I am fluent in English and German and enjoy facilitating workshops, prototyping, and helping organizations chart clear AI adoption roadmaps in compliance with data privacy needs.

Available to hire

I am a dynamic and results-driven AI Consultant and Product Strategist with over ten years of experience in product management, higher education content creation, and specialized AI solution development. As the founder of Lailix, I focus on delivering rapid, practical generative AI solutions that create tangible business outcomes for SMEs.

I am passionate about making AI adoption tangible and efficient, bridging the gap between business needs and cutting-edge AI capabilities. I am fluent in English and German and enjoy facilitating workshops, prototyping, and helping organizations chart clear AI adoption roadmaps in compliance with data privacy needs.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Beginner

Language

English

Fluent

German

Fluent

French

Intermediate

Indonesian

Intermediate

Work Experience

AI Consultant at Lailix

October 1, 2024 - Present

Deliver rapid, practical generative AI solutions for SMEs focusing on tangible business outcomes and efficient implementation, often delivering Proof-of-Concept prototypes within 1-4 week sprints. Design and build custom LLM-based tools including voice agents, lead qualification systems, internal knowledge chatbots, and task automation pipelines using n8n, Gemini, OpenAI, and other leading AI technologies. Run AI discovery workshops to help organizations identify and prioritize automation opportunities and define clear AI adoption roadmaps. Specialize in lightweight, optionally local AI solutions tailored to Swiss data compliance needs, ensuring data protection and privacy. Recent projects include AI-powered symptom-tracking chatbot for a health tech startup, workforce and route planning tool for public transport providers, AI-based moving estimate app, agentic simulation builder for virtual science simulations, and automating health insurance documentation.

AI Solution Specialist at Labster

September 30, 2024 - July 30, 2025

Identified AI opportunities across departments and developed rapid POCs using the OpenAI API in Google Sheets, accelerating processes by up to 240%. Created a Slack bot powered by OpenAI to enable employees to quickly access information for improved productivity. Developed an LLM-based recommendation engine that enhanced user engagement and reduced course mapping time by 85%. Conducted AI workshops to foster AI adoption culture within teams. Provided strategic guidance on AI product strategy and authored a patent application for innovative AI-driven 3D learning simulations.

Senior Product Manager at Labster

October 31, 2023 - July 30, 2025

Led two cross-functional product teams for internal tooling. Achieved a 65% cost reduction by creating a virtual simulation development tool. Implemented integrated translation and text-to-speech system for localizing learning simulations, opening new markets. Established KPIs to improve simulation quality, reducing support tickets by 50%. Reduced median resolution time for severe issues from over 200 days to 23 days, improving product quality and user experience.

Agile Product Owner at Labster

March 31, 2021 - July 30, 2025

Defined and contributed to the product roadmap, writing user stories and managing backlogs. Led development and implementation of key product features resulting in 50% reduction in support tickets. Conducted workshops with corporate partners and analyzed key metrics for strategic decisions. Led platform upgrades supporting VR in partnership with Google Daydream.

Content Creation Team Lead at Labster

June 30, 2017 - July 30, 2025

Led a science team across two continents, ensuring seamless collaboration. Implemented holacracy within the team and company-wide, resulting in clear role accountabilities.

Scientific Content Creator at Labster

June 30, 2016 - July 30, 2025

Coordinated the development of seven virtual science simulations used by millions of students worldwide. Collaborated cross-functionally in a fast-paced startup environment. Developed a Google Sheets-based no-code content creation tool that decreased development time by 37%.

AI Consultant at Lailix

October 1, 2024 - Present

Delivers rapid, practical generative AI solutions for SMEs, focusing on tangible business outcomes and efficient implementation, often delivering Proof-of-Concept (POC) prototypes within 1-4 week sprints. Designs and builds custom LLM-based tools including voice agents, lead qualification systems, internal knowledge chatbots, and task automation pipelines using n8n, Gemini, OpenAI models, and other leading AI technologies. Runs AI discovery workshops to help organizations identify and prioritize automation opportunities and define clear AI adoption roadmaps. Specializes in lightweight, optionally local AI solutions tailored to Swiss data compliance needs, ensuring data protection and privacy.

AI Solution Specialist at Labster

September 30, 2024 - July 30, 2025

Identified AI opportunities across departments, developing rapid POCs using the OpenAI API in Google Sheets, accelerating processes by up to 240%. Created a Slack bot powered by OpenAI for improved employee productivity. Developed an LLM-based recommendation engine enhancing user engagement and reducing course mapping time by 85%. Conducted AI workshops to foster a culture of AI adoption and proficiency within teams.

Senior Product Manager at Labster

October 31, 2023 - July 30, 2025

Led two cross-functional product teams responsible for internal tooling. Achieved a 65% cost reduction by creating a virtual simulation development tool. Implemented an integrated translation and text-to-speech system for localizing learning simulations, opening new markets. Established KPIs for simulation quality, reducing support tickets by 50%. Reduced median resolution time for severe issues from over 200 days to 23 days, improving product quality and user experience.

Agile Product Owner at Labster

March 31, 2021 - July 30, 2025

Defined and contributed to the product roadmap, wrote user stories, and managed backlogs. Led development and implementation of key product features, resulting in a 50% reduction in support tickets. Conducted workshops with corporate partners and analyzed key metrics for strategic decisions. Led platform upgrades to support VR in partnership with Google Daydream.

Content Creation Team Lead at Labster

June 30, 2017 - July 30, 2025

Led a science team across two continents, ensuring seamless collaboration. Implemented holacracy within the team, spreading it company-wide and clarifying accountabilities between roles.

Scientific Content Creator at Labster

June 30, 2016 - July 30, 2025

Coordinated development of 7 virtual science simulations used by millions worldwide. Innovated and adapted in a fast-paced startup environment, collaborating across tech, product, design, and marketing teams. Developed a Google Sheets-based content creation tool as a no-code solution, decreasing development time by 37%.

AI Consultant at Lailix

October 1, 2024 - Present

Delivers rapid, practical generative AI solutions for SMEs with a focus on tangible business outcomes and efficient implementations, often delivering POC prototypes within 1-4 week sprints. Designs and builds custom LLM-based tools including voice agents, lead qualification systems, internal knowledge chatbots, and task automation using n8n, Gemini, OpenAI models, and other AI technologies. Runs AI discovery workshops and specializes in lightweight, optionally local AI solutions tailored to Swiss data compliance requirements.

AI Solution Specialist at Labster

September 30, 2024 - July 30, 2025

Identified AI opportunities across departments and developed rapid POCs using OpenAI API in Google Sheets, accelerating processes by up to 240%. Created a Slack bot powered by OpenAI for enhanced productivity and developed an LLM-based recommendation engine to enhance user engagement. Conducted AI workshops fostering AI adoption culture within teams.

Senior Product Manager at Labster

October 31, 2023 - July 30, 2025

Led two cross-functional product teams focusing on internal tooling. Achieved a 65% cost reduction by creating a virtual simulation development tool. Implemented integrated translation and text-to-speech systems for localizing learning simulations. Established KPIs for simulation quality that reduced support tickets by 50%, and reduced median resolution time for severe issues from 200+ days to 23 days.

Agile Product Owner at Labster

March 31, 2021 - July 30, 2025

Defined and contributed to product roadmap, wrote user stories, managed backlogs, and led development and implementation of key product features leading to a 50% reduction in support tickets. Conducted workshops with corporate partners and analyzed key metrics to guide strategy. Led platform upgrades to support VR in partnership with Google Daydream.

Content Creation Team Lead at Labster

June 30, 2017 - July 30, 2025

Led a multinational science team ensuring seamless collaboration. Implemented holacracy company-wide to clarify role accountabilities. Spread agile and holistic management practices within the team and company.

Scientific Content Creator at Labster

June 30, 2016 - July 30, 2025

Coordinated development of 7 virtual science simulations used by millions worldwide. Collaborated cross-functionally with tech, product, design, and marketing teams, innovating within a fast-paced startup environment. Developed a Google Sheets-based no-code content creation tool that reduced development time by 37%.