Hi, I'm Prabhjot Dhillon, a results-driven IT Project Manager with over 15 years of experience in the IT industry and more than a decade in leadership roles. I specialize in managing end-to-end IT initiatives across diverse sectors like Telecommunications, Aviation, Financial Services, and the Public Sector. I've successfully led large-scale projects involving complex database migrations, cloud adoption, agile transformations, and cost optimizations. I am passionate about driving efficiency and innovation in IT project delivery while mentoring and leading high-performing teams to exceed organizational goals. I'm certified in PMP, CSM, and Safe 5, and I thrive on using a combination of Agile, Waterfall, and hybrid methodologies to ensure projects are delivered on time and within budget with tangible business value.

Prabhjot Dhillon

Hi, I'm Prabhjot Dhillon, a results-driven IT Project Manager with over 15 years of experience in the IT industry and more than a decade in leadership roles. I specialize in managing end-to-end IT initiatives across diverse sectors like Telecommunications, Aviation, Financial Services, and the Public Sector. I've successfully led large-scale projects involving complex database migrations, cloud adoption, agile transformations, and cost optimizations. I am passionate about driving efficiency and innovation in IT project delivery while mentoring and leading high-performing teams to exceed organizational goals. I'm certified in PMP, CSM, and Safe 5, and I thrive on using a combination of Agile, Waterfall, and hybrid methodologies to ensure projects are delivered on time and within budget with tangible business value.

Available to hire

Hi, I’m Prabhjot Dhillon, a results-driven IT Project Manager with over 15 years of experience in the IT industry and more than a decade in leadership roles. I specialize in managing end-to-end IT initiatives across diverse sectors like Telecommunications, Aviation, Financial Services, and the Public Sector. I’ve successfully led large-scale projects involving complex database migrations, cloud adoption, agile transformations, and cost optimizations.

I am passionate about driving efficiency and innovation in IT project delivery while mentoring and leading high-performing teams to exceed organizational goals. I’m certified in PMP, CSM, and Safe 5, and I thrive on using a combination of Agile, Waterfall, and hybrid methodologies to ensure projects are delivered on time and within budget with tangible business value.

See more

Experience Level

Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate

Work Experience

Senior Project Manager at TELUS
September 1, 2022 - Present
Managed Subscriber Data Management (SDL) database upgrade, migrating 18 million subscribers and 95 million devices while managing impacted applications. Partnered with vendors such as Nokia and Ericsson to define and execute deliverables including SOW and financials. Prepared and presented project deliverables to internal teams and stakeholders. Led team members across TELUS and customer sides, including network architects and support analysts. Facilitated day-to-day project operations including forecasts, expense tracking, and budget management. Implemented secured wireless networks for IoT services, enabling seamless MME user authentication and handovers. Led end-to-end IoT solutions including network design, cabling, and infrastructure installations.
Senior Project Manager at Algonquin College
September 30, 2022 - July 30, 2025
Delivered Azure-based SaaS upgrade of Archibus application enhancing performance and cybersecurity compliance. Conducted stakeholder analysis, risk assessments, and implemented contingency plans. Managed change management queue and prioritized changes. Executed data migration and testing strategy achieving 20% savings in cost and timeline. Coordinated cross-functional teams and third-party vendors to ensure project delivery.
Project Manager – Scrum Master at Teranet Inc.
July 31, 2022 - July 30, 2025
Led the SureFund application project using open-source technologies, collaborating with government ministries. Managed onshore/offshore teams of over 20 members. Migrated infrastructure to Azure and introduced Server-Side Rendering (SSR), improving cross-platform access and data governance. Automated testing and deployment using Python scripting. Facilitated Agile ceremonies to support team adherence to agile principles. Ensured AODA compliance with WCAG 2.0 guidelines. Collaborated with product owners and stakeholders to manage change processes and prioritization.
Project Manager - Scrum Master at Greater Toronto Airport Authority
August 31, 2020 - July 30, 2025
Delivered multiple high-impact projects including AVS COSI, Website Rebuild, CRM Implementation, and Resource Management System. Collaborated with internal and external stakeholders for resources and implementation. Reduced AVS COSI project budget by $500K while delivering early. Led agile transformations including sprint planning, backlog prioritization, and velocity tracking in an ITIL environment. Facilitated Agile best practices and conducted RFP/RFI and vendor evaluation processes. Coordinated UAT execution and implemented JIRA integrated with Azure.
Project Lead at Teranet Inc.
September 30, 2017 - July 30, 2025
Delivered Ontario Land Registry Access (ONLAND) and major projects for government ministries. Created project charters and managed resources, risks, and UAT execution. Improved defect tracking and reporting processes, enhancing overall project quality and team efficiency.
Assistant QA Manager at Just Energy Inc.
November 30, 2012 - July 30, 2025
Led QA team across multiple software releases ensuring adherence to SDLC best practices. Defined test strategies, organized defect triage, and optimized project schedules. Mentored team members and established KPIs to track performance.

Education

Add your educational history here.

Qualifications

Bachelor of Computer Science
January 1, 2003 - December 31, 2003
Project Management Professional (PMP)
January 1, 2015 - December 31, 2015
Certified Scrum Master (CSM)
January 1, 2019 - December 31, 2019
Certified Agile Project Manager
January 1, 2014 - December 31, 2014

Industry Experience

Telecommunications, Financial Services, Education, Transportation & Logistics, Government

Experience Level

Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate