Hi, I'm Sam Harrison Kennedy. I have a strong background in data quality management, multimedia design, and client service. Over the past few years, I have developed expertise in leading teams, managing large projects, and working with diverse datasets to enhance AI model training. I'm passionate about problem-solving and delivering clear, engaging presentations. With a Bachelor of Arts in Multimedia and experience in both corporate and contract roles, I enjoy adapting to dynamic workflows and fostering a collaborative environment. I’m always eager to learn new skills and contribute positively to any team I'm part of.

Sam Harrison Kennedy

Hi, I'm Sam Harrison Kennedy. I have a strong background in data quality management, multimedia design, and client service. Over the past few years, I have developed expertise in leading teams, managing large projects, and working with diverse datasets to enhance AI model training. I'm passionate about problem-solving and delivering clear, engaging presentations. With a Bachelor of Arts in Multimedia and experience in both corporate and contract roles, I enjoy adapting to dynamic workflows and fostering a collaborative environment. I’m always eager to learn new skills and contribute positively to any team I'm part of.

Available to hire

Hi, I’m Sam Harrison Kennedy. I have a strong background in data quality management, multimedia design, and client service. Over the past few years, I have developed expertise in leading teams, managing large projects, and working with diverse datasets to enhance AI model training. I’m passionate about problem-solving and delivering clear, engaging presentations.

With a Bachelor of Arts in Multimedia and experience in both corporate and contract roles, I enjoy adapting to dynamic workflows and fostering a collaborative environment. I’m always eager to learn new skills and contribute positively to any team I’m part of.

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Language

English
Fluent

Work Experience

Senior Data Quality Specialist & Pod Lead at Cohere
December 31, 2025 - July 30, 2025
Ensured data quality was absolutely perfect and worked with diverse datasets for AI model training. Created a community embodying excellence and ambition by leading by example and coaching pod members. Led pods and jobsite teams of up to 30 employees, honing decision-making skills under pressure and meeting tight deadlines. Successfully managed a large-scale project involving 175 collaborators focused on model pre-training. Developed adaptability to changing workflows and provided meaningful feedback on data completions while working with tight deadlines.
Client Service Representative (Contract) at LCBO
December 31, 2021 - July 30, 2025
Responded to customer inquiries and provided product guidance. Exercised judgment in product recommendations and provided inventory oversight, establishing reorder thresholds based on turnover rates. Managed customer complaints with cultural sensitivity and diffused challenging situations. Developed extensive product knowledge and effectively matched products to customer needs. Contributed to team building and improved performance through effective working relationships.
Client Service Representative (Contract) at LCBO
December 31, 2023 - July 30, 2025
Responded to customer inquiries and provided product guidance. Exercised judgment in product recommendations and provided inventory oversight, establishing reorder thresholds based on turnover rates. Managed customer complaints with cultural sensitivity and diffused challenging situations. Developed extensive product knowledge and effectively matched products to customer needs. Contributed to team building and improved performance through effective working relationships.
Production Manager (Contract) at Student Works
December 31, 2021 - July 30, 2025
Estimated project costs for labour and materials; ensured appropriate product selection based on expected traffic, surface, and exposure. Ensured full compliance with Occupational Health & Safety Act and regulations. On-boarded and oriented new employees with mentoring and coaching on job safety standards including fall prevention training. Achieved accurate project cost estimates and pricing strategies resulting in consistent target operating net income. Managed customer relationships with a 98% excellent service rating.
Client Service Representative (Contract) at Metro
December 31, 2019 - July 30, 2025
Handled receiving, pricing, stocking, and rotation of products. Maintained appropriate product inventories and managed ordering thresholds. Complied with Occupational Health & Safety Act and sanitation, security policies in accordance with Food Handler’s Certification Program. Provided product and service information professionally, processed client transactions including cash and credit payments, refunds, and reconciliations. On-boarded and trained new employees on safety standards and specific duties.

Education

Bachelor of Arts at McMaster University
January 1, 2019 - December 31, 2023

Qualifications

Add your qualifications or awards here.

Industry Experience

Media & Entertainment, Retail, Professional Services, Software & Internet