Technical Content Writing Lead at Tanda

Liaises with ChangeLog, covering product changes, new feature releases, announcements, and technical support. Manages Tanda's Help Center (writing, researching, editing, publishing) and updates to align with product releases. Collaborates with development and Sales teams to reflect customer feedback, supports Product Marketing content, and translates highly technical code descriptions and pull requests into customer-facing communications. Produces monthly internal/external summaries of planned product releases and What's New blog posts; coordinates with UK/US teams to stay abreast of international releases and updates help guides; edits miscellaneous customer-facing communications; supports Customer Support during high-traffic periods. Maintains content calendars and ensures timely delivery across teams.

Senior Content Marketing Coordinator at Go1

Led end-to-end content marketing, including blog content, content calendar planning, topic research, writing and editing, newsletters, case studies, and content promotion. Optimized content for SEO using tools like Ahrefs and Semrush, collaborated with cross-functional teams across time zones, and managed content operations, including pull quotes, social captions, and launch assets. Produced weekly content performance reports and helped shape the quarterly content strategy.

Marketing Specialist at XCOM Media; Content Alrounder under OtherLevels

Wrote and edited content for XCOM Media and its parent company OtherLevels, including blog posts, newsletters, case studies and sales collateral; conducted SEO keyword research; supported online campaigns and content publishing; tracked performance and engagement.

SEO Content Writer at Budget Direct

Wrote and edited SEO-optimised articles during a 9-month maternity cover period; conducted keyword research and integrated SEO best practices into articles and knowledge-base content.

Marketing Copywriter at Arrowhead Capital Management

Wrote marketing copy for financial services, improving content quality across channels and collaborating with cross-functional teams.

Digital Content Writer at Teleflora Network

Wrote digital content for Teleflora Network campaigns, including landing pages and product descriptions; supported freelance marketing work.

Resume Writer at Exceptional Tuition & Resume

Wrote detailed resume content, plan outlines for academic essays, and provided editing feedback.

Creative Writing Intern at The Good Guide

Pitched and wrote articles about local events; conducted SEO keyword research; managed social media channels.