Company Manager at Echo Sound Art Production, Sharjah

Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground. Maintained professional, organized, and safe environment for employees and patrons. Maximized performance by monitoring daily activities and mentoring team members. Onboarded new employees with training and new hire documentation.

Quality Manager at Fast Line Delivery LLC, DUBAI

Followed quality standards and procedures to minimize errors and maximize customer satisfaction. Managed and archived quality documentation and participated in internal and external quality audits. Updated quality control standards, methods, and procedures to meet compliance requirements. Increased customer satisfaction through adherence to quality standards and customer requirements. Liaised with HR manager to organize and perform quality standard training for new and existing staff. Determined quality department standards, practices, and procedures. Reported production malfunctions to managers and production supervisors. Monitored staff organization and suggested improvements to daily functionality.

Branch Manager at Fast Line Delivery, Sharjah

Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations. Engaged employees in business processes with positive motivational techniques. Maintained friendly and professional customer interactions. Met deadlines by proactively managing individual and team tasks and streamlining processes. Consulted customers to boost product sales and services. Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.

Executive Sales Manager at Dubai Palm Hotel, DUBAI

Developed initial sales roadmaps and market strategies to promote successful product launches. Drove year-over-year business growth while leading operations, strategic vision, and long-range planning. Enhanced and redefined organizational structure to maintain competitive edge across territories. Designed modern employee recognition program which boosted productivity and improved morale. Performed monthly sales forecasting and competitive analysis to determine product performance levels and need for new product developments. Resolved problems with high-profile customers to maintain relationships and increase return customer base. Delivered recommendations to long-term accounts to promote brand awareness to key audience. Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.

Music Program Director at Mumtaz Danata Hotel, Al Ain

Managed and coordinated musical and artistic programs. Supervised production and distribution of music content. Served as Managing Partner at Sada Al Sawt Art Production Studio.

General Manager - Sharjah Branch at Fazat Lani Delivery Services

Developed business strategies and achieved operational goals. Led a team and expanded service coverage across the emirate.

Executive General Manager at Dubai Palm Hotels Group, Dubai

Doubled company profits, improved service quality and streamlined operational processes. Implemented successful strategic plans.

Marketing & Sales Manager at Dubai Palm Hotel

Boosted sales performance and significantly increased profits. Managed marketing campaigns and promotional strategies.

Company Manager at Echo Sound Art Production

Resolved staff member conflicts and enhanced operational standards while managing external relationships. Currently, I lead a team dedicated to artistic productions, ensuring that we meet our quality standards.

Quality Manager at Fast Line Delivery LLC

Improved quality standards and procedures to minimize errors and maximize customer satisfaction. Updated standards, implemented training programs, and ensured compliance across all departments.

Branch Manager at Fast Line Delivery

Managed branch operations, resolved conflicts, and enhanced procedural efficiency. Responsible for overseeing daily activities and ensuring customer service excellence.