I am a results-driven Project Manager with expertise in project management, data analytics, and test management solutions. I have successfully led global analytical teams, delivering innovative AI-integrated solutions across enterprise platforms. I thrive in dynamic, cross-functional environments and am passionate about driving product innovation by integrating AI technologies to meet evolving market demands. With a strong background in business integration and quality assurance, I have improved operational efficiency and customer satisfaction across multiple roles. I am skilled at stakeholder management and leveraging cloud computing, cybersecurity, and IT governance to foster business growth and deliver critical solutions.

Reshmi J

I am a results-driven Project Manager with expertise in project management, data analytics, and test management solutions. I have successfully led global analytical teams, delivering innovative AI-integrated solutions across enterprise platforms. I thrive in dynamic, cross-functional environments and am passionate about driving product innovation by integrating AI technologies to meet evolving market demands. With a strong background in business integration and quality assurance, I have improved operational efficiency and customer satisfaction across multiple roles. I am skilled at stakeholder management and leveraging cloud computing, cybersecurity, and IT governance to foster business growth and deliver critical solutions.

Available to hire

I am a results-driven Project Manager with expertise in project management, data analytics, and test management solutions. I have successfully led global analytical teams, delivering innovative AI-integrated solutions across enterprise platforms. I thrive in dynamic, cross-functional environments and am passionate about driving product innovation by integrating AI technologies to meet evolving market demands.

With a strong background in business integration and quality assurance, I have improved operational efficiency and customer satisfaction across multiple roles. I am skilled at stakeholder management and leveraging cloud computing, cybersecurity, and IT governance to foster business growth and deliver critical solutions.

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Experience Level

Expert
Expert
Expert
Intermediate
Intermediate

Language

Hindi
Advanced
Tamil
Advanced
Malayalam
Advanced

Work Experience

Project Manger at IBM
February 1, 2024 - Present
Managed projects focusing on project delivery, operational efficiency, product innovation, and customer satisfaction. Led global analytical teams delivering AI-integrated solutions using IBM WatsonX, cloud computing, and cybersecurity practices. Enhanced platform offerings with AI solutions, managed disaster recovery and business continuity strategies, and directed teams of 25+ engineers to improve quality, security, and reliability. Utilized Databricks and Confluence for business analysis and stakeholder collaboration in fast-paced environments.
Business Integration Specialist at Accenture
January 31, 2024 - July 31, 2025
Developed and implemented automation strategies for ETL user stories improving testing efficiency by 30%, significantly reducing manual efforts. Led project planning, acceptance criteria definition, and monitoring of AI solutions, reporting sales data via Power BI dashboards. Collaborated with IT departments on pilot projects, business analysis, and SLA management. Achieved 20% cost savings through scaling automation and compliance, enhancing QA productivity. Experienced in data warehouse management, risk assessment, and portfolio management with effective stakeholder communication.
Senior Analyst at Accenture
December 31, 2019 - July 31, 2025
Developed commission and incentive calculation applications for employees and vendors based on sales and IT operations. Managed test planning, environment setup, data analysis, and defect management using tools like Power BI, Jasper, HTML, QC, Jira, and ServiceNow. Provided strong communication and collaborative skills in scrum reporting and incident management, delivering multiple client reports and managing production go-live activities.
Software Engineer at Accenture
November 30, 2014 - July 31, 2025
Managed order placements and billing validation for various clients in telecom services such as PSTN, broadband, and vision. Prepared and executed test plans and functional test cases using test tools including TestLink, HP QC, IBM WebSphere RTC, Looker, JIRA, and Confluence. Collaborated with onshore clients for requirement gathering, supported vendors and clients, and worked in cross-functional teams on analytics and issue tracking.

Education

Master's at University Of Kerala
June 1, 2008 - June 30, 2011

Qualifications

PMP trained
January 11, 2030 - July 31, 2025
PMP generative AI certified
January 11, 2030 - July 31, 2025

Industry Experience

Software & Internet, Professional Services, Telecommunications, Financial Services, Healthcare

Experience Level

Expert
Expert
Expert
Intermediate
Intermediate

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