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I am a Certified Agile Project Management professional with over 10 years of diverse experience in project management, digital delivery, GIS operations, and digital marketing. I have a proven ability to lead end-to-end project lifecycles, from scoping and planning to execution and delivery, while aligning outcomes with strategic business objectives. I am adept in Agile methodologies such as SAFe and Scrum, with hands-on expertise in tools like Jira, Confluence, and Kanban. I have experience working with cross-functional teams, mitigating risks, and engaging stakeholders to ensure timely, high-quality outcomes. My work spans both public and private sectors, with a strong understanding of the dynamic digital transformation landscape in the UAE. I enjoy facilitating communication and managing projects that deliver impactful digital experiences.…I am a Certified Agile Project Management professional with over 10 years of diverse experience in project management, digital delivery, GIS operations, and digital marketing. I have a proven ability to lead end-to-end project lifecycles, from scoping and planning to execution and delivery, while aligning outcomes with strategic business objectives. I am adept in Agile methodologies such as SAFe and Scrum, with hands-on expertise in tools like Jira, Confluence, and Kanban. I have experience working with cross-functional teams, mitigating risks, and engaging stakeholders to ensure timely, high-quality outcomes. My work spans both public and private sectors, with a strong understanding of the dynamic digital transformation landscape in the UAE. I enjoy facilitating communication and managing projects that deliver impactful digital experiences.

Shyni Shaja

Project Manager, Digital Marketer, Social Media Manager, +2

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I am a Certified Agile Project Management professional with over 10 years of diverse experience in project management, digital delivery, GIS operations, and digital marketing. I have a proven ability to lead end-to-end project lifecycles, from scoping and planning to execution and delivery, while aligning outcomes with strategic business objectives. I am adept in Agile methodologies such as SAFe and Scrum, with hands-on expertise in tools like Jira, Confluence, and Kanban. I have experience working with cross-functional teams, mitigating risks, and engaging stakeholders to ensure timely, high-quality outcomes. My work spans both public and private sectors, with a strong understanding of the dynamic digital transformation landscape in the UAE. I enjoy facilitating communication and managing projects that deliver impactful digital experiences.…I am a Certified Agile Project Management professional with over 10 years of diverse experience in project management, digital delivery, GIS operations, and digital marketing. I have a proven ability to lead end-to-end project lifecycles, from scoping and planning to execution and delivery, while aligning outcomes with strategic business objectives. I am adept in Agile methodologies such as SAFe and Scrum, with hands-on expertise in tools like Jira, Confluence, and Kanban. I have experience working with cross-functional teams, mitigating risks, and engaging stakeholders to ensure timely, high-quality outcomes. My work spans both public and private sectors, with a strong understanding of the dynamic digital transformation landscape in the UAE. I enjoy facilitating communication and managing projects that deliver impactful digital experiences.

Available to hire

I am a Certified Agile Project Management professional with over 10 years of diverse experience in project management, digital delivery, GIS operations, and digital marketing. I have a proven ability to lead end-to-end project lifecycles, from scoping and planning to execution and delivery, while aligning outcomes with strategic business objectives. I am adept in Agile methodologies such as SAFe and Scrum, with hands-on expertise in tools like Jira, Confluence, and Kanban.

I have experience working with cross-functional teams, mitigating risks, and engaging stakeholders to ensure timely, high-quality outcomes. My work spans both public and private sectors, with a strong understanding of the dynamic digital transformation landscape in the UAE. I enjoy facilitating communication and managing projects that deliver impactful digital experiences.

Skills

Experience Level

Expert

Intermediate

Intermediate

Intermediate

Language

English

Advanced

Hindi

Advanced

Work Experience

Agile Project Manager (Level - Associate) at Publicis Sapient – Dubai, UAE

July 31, 2025 - July 31, 2025

Led projects integrating Kraken APIs into the ADDC mobile app for pilot programs, oversaw key feature implementations such as login authentication and billing breakdowns, facilitated daily scrums and stakeholder meetings. Managed the migration of Mubadala's corporate website from Drupal to Sitecore CMS, coordinated cross-functional teams to meet project goals, and conducted QA and UAT testing for site responsiveness and content accuracy. Led website maintenance and enhancements for 10+ TECOM and DHAM digital properties, coordinated updates across dev, QA, and vendors, managed client communications, and ensured SLA adherence through effective Jira ticket management and detailed report delivery.

Digital Marketing Analyst at HCL Technologies – Hyderabad, India | Client: Microsoft (Bing Ads / MSN)

September 30, 2021 - July 31, 2025

Managed and resolved Microsoft Bing Ads client requests, verified advertisements and accounts for policy compliance, handled trademark-related queries, and executed account suspensions when necessary. Assisted in optimizing Bing Ads campaigns to enhance ad performance and ROI, collaborating closely with onshore teams to align deliverables and meet client expectations.

Process Lead – Policy & Operations at Accenture, India | Client: Uber

July 31, 2018 - July 31, 2025

Led end-to-end policy governance, communicating new and updated policies across teams, ensured alignment via weekly syncs and audits, collaborated with Uber stakeholders to maintain documentation accuracy in Confluence and managed issue tracking in Jira. Supervised daily operations, workflow distribution, SLA compliance, and performance tracking with dashboard reports. Conducted daily SME sync-ups to resolve escalations and participated in new workflow training programs to support operational needs.

Analyst (Subject Matter Expert) at Minvesta Infotech, India | Client: Google India Pvt Ltd

April 30, 2016 - July 31, 2025

Created and updated digital maps using Google’s proprietary tools, assigned route attributes from satellite and street imagery. Led knowledge transfer sessions as Subject Matter Expert supporting onboarding and continuous learning, contributed to workflow and methodology improvements in GIS-based navigation projects.