Hi, I'm Veronika! With over 5 years of experience in customer service and a solid year managing projects in web development, I enjoy bringing teams together to create successful outcomes. I have a technical background in Testing and Software Engineering, with additional certifications in Project Management, iOS Development, and UX/UI Design. I’m skilled in Agile and Kanban methodologies and love helping projects run smoothly from start to finish. I’m passionate about clear communication and efficient planning to ensure projects meet deadlines and budgets. Whether working with distributed teams or clients, I focus on building strong relationships and continuously improving processes to deliver better results faster. I’m always eager to learn and take on new challenges in the tech and project management world.

Gumeniak Veronika

Hi, I'm Veronika! With over 5 years of experience in customer service and a solid year managing projects in web development, I enjoy bringing teams together to create successful outcomes. I have a technical background in Testing and Software Engineering, with additional certifications in Project Management, iOS Development, and UX/UI Design. I’m skilled in Agile and Kanban methodologies and love helping projects run smoothly from start to finish. I’m passionate about clear communication and efficient planning to ensure projects meet deadlines and budgets. Whether working with distributed teams or clients, I focus on building strong relationships and continuously improving processes to deliver better results faster. I’m always eager to learn and take on new challenges in the tech and project management world.

Available to hire

Hi, I’m Veronika! With over 5 years of experience in customer service and a solid year managing projects in web development, I enjoy bringing teams together to create successful outcomes. I have a technical background in Testing and Software Engineering, with additional certifications in Project Management, iOS Development, and UX/UI Design. I’m skilled in Agile and Kanban methodologies and love helping projects run smoothly from start to finish.

I’m passionate about clear communication and efficient planning to ensure projects meet deadlines and budgets. Whether working with distributed teams or clients, I focus on building strong relationships and continuously improving processes to deliver better results faster. I’m always eager to learn and take on new challenges in the tech and project management world.

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Experience Level

Intermediate
Intermediate
Intermediate
Intermediate
Intermediate

Language

Russian
Fluent
English
Intermediate

Work Experience

Project Manager at Webernetic
April 1, 2025 - Present
Managed up to 20 simultaneous web development projects at various stages including presale, planning, implementation, release, and support. Worked with distributed teams setting tasks, controlling deadlines and quality. Gathered requirements, developed and approved TOR, estimates, and contracts. Planned deadlines and resources using Gantt charts and tracked tasks with Worksection. Maintained communication with customers through presentations, feedback handling and negotiations. Standardized development processes to deliver projects 20% faster and improved estimate accuracy through risk management. Ensured stable collaboration with external contractors without quality loss.
Project Manager (Graduate) at TeachMeSkills
March 31, 2025 - July 31, 2025
Allocated resources effectively, controlled deadlines, assessed risks, and monitored project quality. Broke down tasks into smaller components and distributed them efficiently among team members. Applied SCRUM, Kanban, Agile methodologies using Jira, Confluence, Trello, and Miro. Successfully implemented the 'Aviasales' project involving target website analysis, WBS development, team formation, detailed delivery planning with Gantt charts and critical path calculations, budget estimation, risk analysis and mitigation, project charter preparation, communication and change management planning, project presentation and final defense.
Account Manager at AUTOCAPITAL
November 30, 2024 - July 31, 2025
Developed customer support processes from scratch optimizing operations. Implemented CRM system automating processes and increasing request processing speed managing 100+ clients. Created guidelines for car delivery process reducing repeated client inquiries. Mastered Chinese car software to enhance company service offering. Provided full client support from purchase to customs clearance and efficiently handled crisis situations during sanctions period. Gained skills in customer service, stress management, process organization, and multitasking.
Project Manager at CWEB.BY
March 31, 2023 - July 31, 2025
Managed over 20 digital projects including SEO, SMM, targeted advertising and website development ensuring deadlines, budgets and quality standards. Coordinated a 15-person team organizing workflows and task distribution. Adapted quickly to projects at different stages including new and ongoing projects. Successfully led challenging client projects to completion ensuring continued collaboration. Established efficient client communication systems speeding approvals and reducing revisions. Developed expertise in client expectation management, business communication, and risk management.
Sales Manager at Skyeng
August 31, 2022 - July 31, 2025
Conducted introductory lessons converting potential students into clients and consistently met conversion KPIs. Handled customer objections effectively. Trained and onboarded new employees improving integration speed. Provided technical lesson support ensuring seamless connections and assisted in team coordination supporting supervisors. Enhanced skills in sales, customer service, and business communication.

Education

Bachelor's Degree at BSUIR
January 1, 2018 - January 31, 2022
Associates Degree at BSAC
January 1, 2018 - July 31, 2018

Qualifications

Project management
January 1, 2025 - December 31, 2025
iOS Development
January 1, 2023 - December 31, 2023
Fundamentals of digital marketing
January 1, 2022 - December 31, 2022
UX/UI Design
January 1, 2019 - December 31, 2019

Industry Experience

Software & Internet, Professional Services, Education

Experience Level

Intermediate
Intermediate
Intermediate
Intermediate
Intermediate