Eduard Manukyan
I am a results-driven professional with over 12 years of experience in telecom network leadership, project management, and data analytics.
About
I am a results-driven professional with over 12 years of experience in telecom network leadership, project management, and data analytics. I have successfully managed cross-functional teams and executed agile-based projects, driving continuous improvement in network performance and customer satisfaction.
As a certified Scrum Master with strong analytical skills, I leverage tools like Power BI and Excel to solve business-critical problems. I enjoy mentoring teams and leading process improvement initiatives to optimize telecom networks and deliver outstanding results.
- 11 years' experience
- Joined July 2025
Languages
- ArmenianFluent
- EnglishFluent
- RussianFluent
- GermanIntermediate
Industry experience
- Telecommunications
- Professional Services
- Energy & Utilities
- Computers & Electronics
Work experience· 10 roles
Performed network quality assurance and KPI analysis for LTE/UMTS/GSM systems. Provided optimization proposals and coordinated cross-functional troubleshooting efforts. Monitored network performance and escalated issues to relevant technical teams.
Led a team of 12+ engineers to ensure mobile network performance and KPI optimization. Directed troubleshooting and improvement actions across LTE, UMTS, and GSM technologies with Nokia and Ericsson equipment. Established escalation workflows and coordinated cross-department efforts to resolve network issues. Oversaw customer complaint resolution, enhancing user satisfaction. Implemented process improvements and team KPIs aligned with Agile principles.
Performed network quality assurance and KPI analysis for LTE/UMTS/GSM systems. Provided optimization proposals and coordinated cross-functional troubleshooting efforts. Monitored network performance and escalated issues to relevant technical teams.
Education
Certifications and awards· 20
Hire Eduard Manukyan today
Post a job and invite Eduard, or contact them directly. No hidden commission.