Available to hire
I am a creative and passionate storyteller and communications specialist with ten years’ experience in creating and delivering impactful campaigns that inspire and connect with audiences. I enjoy analyzing and measuring the effectiveness of channels and campaigns to continuously improve results. I bring exceptional design and planning skills to enhance brand awareness and engagement, and I take pride in my strong editorial skills and attention to detail.
Ambitious, adaptable, and enthusiastic about ongoing professional development, I have developed excellent writing skills and a broad knowledge of both internal and external communications platforms throughout my career. My experience spans content creation, channel management, stakeholder engagement, and project management, making me a versatile and valuable asset in any communications role.
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Beginner
Language
English
Fluent
Work Experience
Internal Communications Manager at Marshall Group
November 30, 2024 - July 31, 2025Managed internal communications channels and campaigns, measured effectiveness, developed communication strategies, and built stakeholder relationships. Managed projects including a major change program separating three businesses. Led design and delivery of new intranet and redesign of website, increasing social media following by over 15% in 12 months to more than 30,000.
Internal Communications Manager at Marshall Group
November 1, 2024 - July 31, 2025Managed internal and external communication channels including content and channel strategy development. Measured effectiveness of communications channels and campaigns. Built and influenced stakeholder relationships, managed projects and campaigns, created digital and printed content, managed employee events and line management responsibilities. Led the design and delivery of a new intranet, website redesign, and supported a major business separation program. Achieved an increase in social media following by over 15% within 12 months, reaching over 30k followers.
Owner at Puddlejump Lane Role Play
November 1, 2023 - PresentFounder and owner of a mobile children’s role play village offering play sessions across Cambridgeshire and Lincolnshire, as well as private hire. Responsible for the overall management, marketing, and delivery of play sessions.
Owner at Puddlejump Lane Role Play
November 1, 2023 - PresentOperates a mobile children’s role play village offering play sessions across Cambridgeshire and Lincolnshire, as well as private hire.
Content and Channel Manager at Marshall Group
December 31, 2021 - July 31, 2025Oversaw content creation and channel management to support internal communications and engagement initiatives.
Content and Channel Manager at Marshall Group
December 31, 2021 - July 31, 2025Managed content and channels to deliver internal and external communications, created strategies, and built stakeholder relationships.
Digital Communications Manager at Marshall Group
May 31, 2021 - July 31, 2025Managed digital communications, including channel strategies and content development to engage internal audiences.
Digital Communications Manager at Marshall Group
May 31, 2021 - July 31, 2025Delivered digital communications campaigns, managed content and channels, and developed strategies to engage employees and improve brand awareness.
Content Specialist at Marshall Group
October 31, 2019 - July 31, 2025Created and delivered communications content across various platforms to support company objectives.
Content Specialist at Marshall Group
October 31, 2019 - July 31, 2025Produced digital and printed content, managed communications channels, and assisted with internal communications strategies and campaigns.
Internal Communications Specialist at Marshall Group
June 30, 2018 - July 31, 2025Supported internal communication strategies, content creation, and campaign implementation.
Internal Communications Specialist at Marshall Group
June 30, 2018 - July 31, 2025Implemented internal communications strategies and managed content across multiple platforms.
Engagement and Communications Manager at Marshall Group
July 31, 2017 - July 31, 2025Managed colleague engagement strategies and communications to enhance company culture and communication effectiveness.
Engagement and Communications Manager at Marshall Group
July 31, 2017 - July 31, 2025Managed colleague engagement strategies, communications plans, and internal campaigns to drive cultural engagement.
Senior Internal Communications Executive at Marshall Group
August 31, 2016 - July 31, 2025Supported internal communications projects and channel management to improve employee engagement.
Senior Internal Communications Executive at Marshall Group
August 31, 2016 - July 31, 2025Supported internal communications campaigns and channel management.
Internal Communications Executive at BGL Group
June 30, 2016 - July 31, 2025Managed internal and external communication channels including social media, websites, and intranet. Designed communication plans to drive employee engagement and managed change communication and crisis management. Oversaw content strategy, line managed a digital content executive, and evaluated communication channels for improvement.
Internal Communications Executive at BGL Group
June 30, 2016 - July 31, 2025Managed internal and external communications channels including social media, website, and intranet. Developed content strategies, designed communications plans to encourage employee engagement, and managed crisis and change communications. Supervised a digital content executive.
Personal Assistant to Group Director, Group Communications at BGL Group
October 31, 2012 - July 31, 2025Provided diary management, travel arrangements, draft communications, meeting attendance and minutes, budget record keeping, and project support for the Group Communications team.
Personal Assistant to Group Director, Group Communications at BGL Group
October 31, 2012 - July 31, 2025Provided diary and travel management, produced presentations and reports, drafted communications, attended meetings and took minutes, supported communications projects, and managed budget records.
Office Manager at Climate Strategies
June 30, 2011 - July 31, 2025Managed diary, international travel arrangements, team administration, formatted and edited research papers, administered databases and websites, handled HR and recruitment tasks, and maintained communications across Europe and beyond.
Office Manager at Climate Strategies
June 30, 2011 - July 31, 2025Managed diaries, international travel, team administration, acted as a contact point for the company, formatted and edited research papers, managed HR and personnel records, recruitment, and maintained effective communication with colleagues across Europe.
Office Manager at Cambridgeshire County Council, St Neots Community College
March 31, 2011 - July 31, 2025Managed administration staff, delegated workloads, conducted appraisals, oversaw reception, coordinated recruitment and implemented office procedures for efficiency.
Office Manager at Cambridgeshire County Council, St Neots Community College
March 31, 2011 - July 31, 2025Managed administration staff including delegation and appraisals, oversaw reception and office output quality, coordinated recruitment of administration team members and maintained office systems.
Personal Assistant at The Environment Agency
September 30, 2009 - July 31, 2025Provided administrative and personal assistant support.
Personal Assistant at The Environment Agency
September 30, 2009 - July 31, 2025Provided administrative support and assistance.
Office Manager at Peterborough City Council
June 30, 2008 - July 31, 2025Managed office operations, line managed staff, handled reception duties, and supported various administrative tasks.
Office Manager at Peterborough City Council
June 30, 2008 - July 31, 2025Led office management duties including staff management and reception duties.
Receptionist at Peterborough City Council
December 31, 2007 - July 31, 2025Provided receptionist duties and administrative support.
Receptionist at Peterborough City Council
December 31, 2007 - July 31, 2025Reception duties and support.
Admin Assistant at Peterborough City Council
August 31, 2006 - July 31, 2025Provided administrative support within the council office.
Admin Assistant at Peterborough City Council
August 31, 2006 - July 31, 2025General administrative assistance.
Housekeeping Team Member & Receptionist at Sleep Inn Hotel
November 30, 2003 - July 31, 2025Handled housekeeping duties and reception responsibilities for the hotel.
Housekeeping Team Member & Receptionist at Sleep Inn Hotel
November 30, 2003 - July 31, 2025Housekeeping and receptionist duties.
Education
A levels at Sawtry Community College, Cambridgeshire
January 1, 2000 - December 31, 2000GNVQ at Sawtry Community College, Cambridgeshire
January 1, 2000 - December 31, 2000GCSEs at Sawtry Community College, Cambridgeshire
January 1, 2000 - December 31, 2000A levels at Sawtry Community College
January 1, 2000 - December 31, 2001GNVQ at Sawtry Community College
January 1, 2000 - December 31, 2001GCSEs at Sawtry Community College
January 1, 2000 - December 31, 2001Qualifications
Industry Experience
Professional Services, Manufacturing, Government, Education, Other, Media & Entertainment
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Beginner
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