Karima Nasr

Senior Trilingual Content Editor, Writer & Translator at OSN

Created trilingual content (English/Arabic/French) with expertise in Adobe Photoshop for image editing. Edited and proofread content for quality and accuracy. Analyzed EPG metrics to optimize engagement and performance. Coordinated with Programming, NOC, QC, and Traffic for precise scheduling. Managed EPG delivery and updates, liaising with partners such as Intigral, Gracenote-Nielsen, DU, and Etisalat. Crafted compelling narratives for digital platforms, including OSN+ and Anghami. Developed editorial calendars and mentored junior creators. Utilized content metrics to refine strategies, participated in system testing, and collaborated on AI, Cloud Migration, XMLS, FTP, and UX/UI initiatives. Led TV channel launches, managed liaison with EPG and metadata providers, achieving 99% content team performance metrics.

Senior Trilingual Copywriter & Editor at OSN

Wrote, edited, and localized copy in English, Arabic, and French for websites, OTT platforms (OSN+), Anghami, apps, SMS, push notifications, and digital campaigns. Led a team of 4 writers/editors, providing training, feedback, and editorial guidance that boosted KPIs.

Senior Trilingual Copywriter & Editor at OSN

Wrote, edited, and localized copy in English, Arabic, and French for OTT platforms (OSN+), Anghami, apps, SMS, push notifications and digital campaigns. Crafted engaging campaign copy and storytelling for marketing materials, newsletters, and social media. Planned and managed editorial calendars, collaborating with marketing, design, and acquisition teams to deliver timely, high-impact campaigns. Led a team of 4 writers and editors, providing training, feedback, and editorial guidance that boosted KPIs by 15%. Delivered copy for channel launches and promos (Moonbug, BabyTV, Cartoon Network, Discovery, NatGeo, CNBC, Bloomberg, France 24, and others). Monitored performance metrics and optimized copy for higher engagement, discoverability, and conversions across platforms. Conducted in-depth research and AI-driven insights to refine messaging and improve user retention. Achieved 99% performance metrics for the content team.

Senior Customer Retention Advisor at OSN

Consistently exceeded monthly targets and churn objectives by 120%. Managed daily renewals and reinstatements efficiently. Communicated promotions and pricing to enhance customer experience. Drove growth through optimized churn management campaigns. Analyzed customer feedback to improve satisfaction. Ensured smooth payment processing and resolved billing issues. Tracked KPIs to inform strategic decisions and contributed to retention discussions. Adjusted product pricing after stakeholder consultations.

Sales Manager at Hugo Boss

Negotiated agreements and closed sales efficiently. Maintained high service standards and coordinated with suppliers for timely orders to fulfill demand; managed inventory and CRM.

Assistant Store Manager at Bin Hendi Enterprises

Negotiated agreements and closed sales efficiently. Developed and executed strategic sales plans to meet objectives. Maintained high service standards and coordinated with suppliers for timely order fulfillment. Monitored inventory levels and resolved customer inquiries promptly. Managed sales pipeline using CRM, increased sales revenue by 20% over two years through upselling and cross-selling. Led in-store marketing campaigns and reduced stock discrepancies by 20% via improved inventory management.

Copywriter / Content Specialist at Studios & Third-Party Channels

Wrote and edited promotional copy for major studios and third-party channels (HBO, Warner Bros, Disney, Paramount, Fox, Discovery, Nat Geo, CNBC, Bloomberg, and others). Collaborated with marketing, design, and production teams to deliver cross-channel content for campaigns and platform integrations.