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Hi, I'm Taylor Hirata. I have a strong passion for community management and communication, having led large online communities and worked closely with founders and directors to innovate within the gaming industry. I enjoy using data-driven strategies to improve engagement and customer support. With a background in business administration focusing on marketing and social media, I've gained valuable experience supporting commercial teams and managing various projects. I'm always eager to learn new skills and grow in dynamic environments.…Hi, I'm Taylor Hirata. I have a strong passion for community management and communication, having led large online communities and worked closely with founders and directors to innovate within the gaming industry. I enjoy using data-driven strategies to improve engagement and customer support. With a background in business administration focusing on marketing and social media, I've gained valuable experience supporting commercial teams and managing various projects. I'm always eager to learn new skills and grow in dynamic environments.

Taylor Hirata

Community Manager, Project Manager, Copywriter

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Hi, I'm Taylor Hirata. I have a strong passion for community management and communication, having led large online communities and worked closely with founders and directors to innovate within the gaming industry. I enjoy using data-driven strategies to improve engagement and customer support. With a background in business administration focusing on marketing and social media, I've gained valuable experience supporting commercial teams and managing various projects. I'm always eager to learn new skills and grow in dynamic environments.…Hi, I'm Taylor Hirata. I have a strong passion for community management and communication, having led large online communities and worked closely with founders and directors to innovate within the gaming industry. I enjoy using data-driven strategies to improve engagement and customer support. With a background in business administration focusing on marketing and social media, I've gained valuable experience supporting commercial teams and managing various projects. I'm always eager to learn new skills and grow in dynamic environments.

Available to hire

Hi, I’m Taylor Hirata. I have a strong passion for community management and communication, having led large online communities and worked closely with founders and directors to innovate within the gaming industry. I enjoy using data-driven strategies to improve engagement and customer support.

With a background in business administration focusing on marketing and social media, I’ve gained valuable experience supporting commercial teams and managing various projects. I’m always eager to learn new skills and grow in dynamic environments.

Skills

Experience Level

Intermediate

Intermediate

Beginner

Beginner

Beginner

Language

English

Fluent

Work Experience

Community Manager at Clockwork Labs

September 30, 2024 - July 31, 2025

Led BitCraft Online’s public-facing communication platforms, including a Discord of over 120,000 users. Worked closely with founders and directors on projects pioneering tactics that break industry norms. Established multiple pipelines, such as customer service support via Zendesk. Facilitated in-depth integration between communications and design teams. Created data-driven reports using surveys in SurveyMonkey and Google Forms.

Content Writer at Clockwork Labs

August 31, 2021 - July 31, 2025

Worked closely with founders to outline and ideate on the initial narrative design for BitCraft Online: Age of Automata. Developed names, conventions, and guidelines, many of which are still in use today.

Executive Assistant | Commercial Division at Haight Carpet & Interiors

September 30, 2019 - July 31, 2025

Supported the president of the commercial and multi-family division. Managed, scheduled, and executed a large variety of tasks. Routinely managed many projects while coordinating various teams to ensure timely execution and account satisfaction.