Hello, I’m Kerain Shah. I’m a Digital Transformation Manager with 25+ years of IT leadership across ERP implementations, cybersecurity programs, and large-scale cloud migrations. I help organizations accelerate enterprise-wide change by combining strong program governance with hands-on delivery, data-driven decision making, and a collaborative, cross-functional leadership style. I thrive in complex, multi-vendor environments and enjoy turning strategic goals into actionable plans that drive measurable business outcomes. I’m a PMP, SAP IS-Retail Consultant, SFCTM, and CISA-certified professional with experience across financial services, manufacturing, government, and healthcare sectors. I value continuous learning, mentor colleagues through Toastmasters, and stay adept with AI-driven project optimization and modern delivery practices to deliver value faster and more reliably.

Kerain Shah

Hello, I’m Kerain Shah. I’m a Digital Transformation Manager with 25+ years of IT leadership across ERP implementations, cybersecurity programs, and large-scale cloud migrations. I help organizations accelerate enterprise-wide change by combining strong program governance with hands-on delivery, data-driven decision making, and a collaborative, cross-functional leadership style. I thrive in complex, multi-vendor environments and enjoy turning strategic goals into actionable plans that drive measurable business outcomes. I’m a PMP, SAP IS-Retail Consultant, SFCTM, and CISA-certified professional with experience across financial services, manufacturing, government, and healthcare sectors. I value continuous learning, mentor colleagues through Toastmasters, and stay adept with AI-driven project optimization and modern delivery practices to deliver value faster and more reliably.

Available to hire

Hello, I’m Kerain Shah. I’m a Digital Transformation Manager with 25+ years of IT leadership across ERP implementations, cybersecurity programs, and large-scale cloud migrations. I help organizations accelerate enterprise-wide change by combining strong program governance with hands-on delivery, data-driven decision making, and a collaborative, cross-functional leadership style. I thrive in complex, multi-vendor environments and enjoy turning strategic goals into actionable plans that drive measurable business outcomes.

I’m a PMP, SAP IS-Retail Consultant, SFCTM, and CISA-certified professional with experience across financial services, manufacturing, government, and healthcare sectors. I value continuous learning, mentor colleagues through Toastmasters, and stay adept with AI-driven project optimization and modern delivery practices to deliver value faster and more reliably.

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Language

English
Fluent

Work Experience

Core Banking System Project Manager - Contract at Asian Development Bank
March 31, 2025 - August 1, 2025
Led mission-critical Business Management System (BMS) to Core Banking System (CBS) cutover, coordinating teams and implementing risk strategies to ensure 100% data accuracy and zero downtime during transition. Designed strategic cutover plans, managed Change Request lifecycle, efficiently implementing critical system enhancements across all modules. Provided strategic oversight for UAT release planning and execution, reviewing cross-functional testing to ensure alignment with project milestones. Validated and tested month-end processes ensuring perfect reconciliation between BMS closing and CBS opening balances. Maintained comprehensive issue tracking system, ensuring timely resolution and stakeholder communication.
Republic of Fiji Digital Transformation IT Project Manager - Contract at Spirit of Endeavour (Fiji)
November 30, 2024 - August 1, 2025
Led successful implementation of Starting A Business System (SABS) for ease of doing business initiative, managing cross-functional teams from agencies and vendors. Spearheaded requirements gathering across government agencies, ensuring comprehensive integration into SABS. Assisted policy review and amendment collaborating with Solicitor General's Office for Cabinet approval and gazette. Delivered weekly project updates to Permanent Secretary and monthly briefings to Deputy Prime Minister and JPMC. Managed UAT end-to-end and coordinated nationwide training programs for government officers. Led change management facilitating adoption of SABS. Developed comprehensive risk management framework including prioritized risk register and mitigation plans.
Global Cybersecurity OT Project Manager - Contract & Remote at Nexperia (Malaysia)
November 30, 2023 - August 1, 2025
Assisted EY in Cybersecurity OT assessment and evaluation for factories to establish maturity level. Coordinated remotely to implement OT governance, iDMZ and micro-segmentation with vendor support. Developed OT strategy for Industrial Demilitarized Zone (iDMZ) implementation, firewall and VLAN segregation mitigating cyberattacks to production and manufacturing safety. Developed global schedule for iDMZ and iIDS implementations for 6 sites. Managed Penetration Test mitigation activities from reports for all sites. Coordinated monitoring of Log4j vulnerabilities affecting 8000 OT servers ensuring timely system security updates.
Cybersecurity (OT) Project Manager - Contract & Remote at GlaxoSmithKline Singapore
May 31, 2021 - August 1, 2025
Led cybersecurity operational technology infrastructure implementation including Wireless LAN, VLAN, Cisco Switches, Nutanix and Hyper V Servers, Palo Alto Firewalls, Avamar backup system and fiber optic cabling. Collaborated with Singapore business teams and US project director facilitating global stakeholder communication using MS Teams and Webex. Managed vendor relations and procurement for Singapore site ensuring timely delivery and cost optimization. Coordinated with technical specialists and global teams to establish secure manufacturing environments complying with pharma industry standards. Executed Lift and Shift migration for manufacturing systems achieving zero production downtime.
Regional ERP-Digital Transformation Project Manager - Contract at HappyFresh Malaysia
January 31, 2020 - August 1, 2025
Implemented automation to extract data from store receipts as images converted to CSV interfaced to Financial ERP to automate reconciliation AR, AP, GL, SKU updating and financial reporting for Malaysia, Indonesia and Thailand. Designed financial solution requirements for OCR with RPA and IA to digitize over 100k receipts growing monthly. Integrated with Data Warehouse, AWS and Spree. Prepared project documentation including roadmaps, charters, diagrams, test scripts, vendor assessment and risk management. Identified process owners and key users for cloud-based Financial ERP deployment. Developed and mentored project team to prepare UAT test cases.
IT Consultant - Contract Position at Asian Institute of Chartered Bankers, Malaysia
September 30, 2017 - August 1, 2025
Prepared Gap Analysis Report on failed implemented systems including MS Dynamics AX Financial System, LMS, Online Payment and Campusview Management. Organized solution providers and vendors to propose new solutions replacing legacy systems. Led business requirement gathering and prepared tender documentation, RFP and vendor evaluation. Developed and implemented IT Governance and Security Policies to secure and standardize IT best practices.
IT / Project Director - Regional Leadership Role at Alcan Foods Packaging Asia, Singapore
January 31, 2006 - August 1, 2025
Prepared SAP implementation budget and rollout strategy for Asia region headquartered in Singapore. Served as SAP Rollout Manager for Techpack Manufacturing Asia, managing 10-month implementation and post go-live support. Led SOX IT audit compliance implementation across China, Thailand, Indonesia and Philippines standardizing documentation and testing. Drove infrastructure, software and hardware standardization across Asian markets to ensure consistent platforms and efficient operations. Developed regional IT strategies and coordinated budgets across four countries, conducting monthly strategic meetings with regional IT managers.
SAP Project Delivery Manager - Contract Position at Petronas ICT Malaysia
April 30, 2015 - August 1, 2025
Managed Petronas SAP GST system for Upstream business units covering SD, MM, SRM, TVM, FICO, and BW modules. Streamlined 275 UAT scripts using HPQC tools and manual testing. Monitored and tracked RICEFW and configuration work. Supported SAP integration with non-SAP OpenText. Provided project progress updates to business units and Steering Committee.
Fiji Development Bank - Core Banking System Project Manager - Contract at Asian Development Bank
March 31, 2025 - August 1, 2025
Led mission-critical BMS to CBS cutover, coordinating teams and implementing Risk strategies ensuring 100% data accuracy and zero downtime during transition. Designed strategic Cutover plans and managed Change Request lifecycle to efficiently implement critical system enhancements across all modules. Provided strategic oversight for UAT release planning and execution, reviewing cross-functional testing efforts to align with project milestones. Validated and tested month-end processes ensuring perfect reconciliation between BMS closing and CBS opening balances. Maintained comprehensive issue tracking systems ensuring timely resolution and stakeholder communication.
Republic of Fiji Digital Transformation IT Project Manager - Contract at Spirit of Endeavour (Fiji)
November 30, 2024 - August 1, 2025
Led successful implementation of Starting A Business System (SABS) under the Ease of Doing Business initiative, managing cross-functional teams from various agencies and vendors. Spearheaded requirements gathering across government agencies ensuring comprehensive integration into the SABS. Assisted policy review and amendment process collaborating with Solicitor General's Office to streamline policies for Cabinet approval and gazette. Delivered weekly project updates to Permanent Secretary, and monthly briefings to Deputy Prime Minister and JPMC. Managed end-to-end User Acceptance Testing (UAT) and coordinated nationwide training programs for government officers in various Fiji regions. Led Change Management functionality and developed a comprehensive risk management framework involving regular assessments and prioritization.
Global Cybersecurity OT Project Manager - Contract & Remote at Nexperia (Malaysia)
November 30, 2023 - August 1, 2025
Assisted EY in Cybersecurity OT assessment and evaluation for factories to establish maturity level. Remotely coordinated projects to implement OT Governance, iDMZ, and micro-segmentation for multiple factories with vendor support. Developed OT strategy to implement Industrial Demilitarized Zone (iDMZ), firewall, and VLAN segmentation mitigating cyberattacks on production and safety of manufacturing. Managed global implementation schedule for iDMZ and iIDS deployments across six sites. Coordinated penetration test mitigation activities and monitored Log4j vulnerabilities ensuring system security and updates.
Cybersecurity (OT) Project Manager - Contract & Remote at GlaxoSmithKline Singapore
May 31, 2021 - August 1, 2025
Led cybersecurity OT infrastructure implementation including Wireless LAN, VLAN, Cisco Switches, Nutanix Servers, Hyper V Servers, Palo Alto Firewalls, Avamar backup system, and fiber optics cabling. Collaborated with Singapore business teams and USA project director to facilitate communication across global stakeholders. Managed vendor relationships and procurement for timely delivery and cost optimization. Coordinated with technical specialists and global teams to establish secure manufacturing environments complying with pharmaceutical standards. Successfully executed lift and shift migration for manufacturing systems into OT secure environment with zero downtime.
Regional ERP-Digital Transformation Project Manager - Contract Position at HappyFresh Malaysia
January 31, 2020 - August 1, 2025
Implemented automation processes to extract data from store receipts into CSV interfaced with Financial ERP automating reconciliation, AR, AP, GL, SKU updating, and financial reporting for Malaysia, Indonesia, and Thailand. Designed Financial Solution Requirements to deploy OCR with RPA and IA to scan and digitize 100k receipts monthly with 12% growth. Prepared comprehensive project documentation including roadmap, charter, flow diagrams, test scripts, vendor assessments, risk management, and PoC for financial ERP solution. Developed and mentored the project team preparing UAT test cases and identifying key users.
IT Consultant - Contract Position at Asian Institute of Chartered Bankers, Malaysia
September 30, 2017 - August 1, 2025
Prepared Gap Analysis Report on failed implemented systems including MS Dynamics AX Financial System, LMS, Online Payment, and Campusview Management. Coordinated solution providers and vendors to propose replacements for legacy systems. Led business requirement gathering, prepared tender documentation, RFP, vendor/system evaluation, and project scheduling. Developed and implemented IT Governance and Security Policies to standardize security and IT best practices across the organization.
IT / Project Director - Regional Leadership Role at Alcan Foods Packaging Asia, Singapore
January 31, 2006 - August 1, 2025
Prepared comprehensive SAP implementation budgets and rollout strategy for the Asian region. Served as SAP Rollout Manager for Techpack Manufacturing Asia (Indonesia), managing 10-month implementation and post go-live support from Singapore regional office. Led SOX IT audit compliance implementation across China, Thailand, Indonesia, and Philippines establishing standardized documentation and testing procedures. Drove infrastructure, software, and hardware standardization projects across Asian markets, ensuring consistent technology platforms and operational efficiency. Developed regional IT strategy and coordinated IT budgets across 4 countries with 7 regional IT managers.
SAP Project Delivery Manager - Contract Position at Petronas ICT Malaysia
April 30, 2015 - August 1, 2025
Managed Petronas SAP GST system focused on upstream business units across SD, MM, SRM, TVM, FICO, and BW modules. Streamlined 275 UAT scripts for unit, module, and integration testing using HPQC and manual testing methods. Monitored and tracked RICEFW and configuration tasks. Provided integration support between SAP and non-SAP systems including OpenText. Delivered progress updates to business units and steering committees.
Fiji Development Bank - Core Banking System Project Manager - Contract at Asian Development Bank
March 31, 2025 - August 1, 2025
Led mission-critical BMS to CBS cutover, coordinating teams and implementing Risk strategies to ensure 100% data accuracy and zero downtime during transition. Designed strategic Cutover plans and managed Change Request lifecycle, efficiently implementing critical system enhancements across all modules. Provided strategic oversight for UAT release planning and execution, reviewing cross-functional testing efforts to ensure alignment with project milestones. Validated and tested month-end processes ensuring perfect reconciliation between BMS closing and CBS opening balances. Maintained comprehensive issue tracking system, ensuring timely resolution and stakeholder communication.
Republic of Fiji Digital Transformation IT Project Manager - Contract at Spirit of Endeavour (Fiji)
November 30, 2024 - August 1, 2025
Led successful implementation of Starting A Business System (SABS), Ease of Doing Business initiative, managing cross-functional team from various Agencies and Vendors. Spearheaded requirements gathering across government agencies, ensuring comprehensive integration into the SABS. Assisted policy review and amendment process, collaborating with Solicitor General's Office to streamline affected policies for Cabinet approval and gazette. Delivered weekly project updates to Permanent Secretary and project teams, with monthly briefings to the Deputy Prime Minister and JPMC. Managed end-to-end User Acceptance Testing (UAT) and coordinated nationwide training programs for government officers across various Fijian regions. Led Change Management functionality, facilitated adoption of SABS across various government agencies. Developed comprehensive risk management framework, conducting regular assessments and maintaining prioritized risk register with mitigation plans.
Global Cybersecurity OT Project Manager - Contract & Remote at Nexperia (Malaysia)
November 30, 2023 - August 1, 2025
Assisted EY to perform Cybersecurity OT assessment and evaluation for factories to establish maturity level. Remotely coordinated projects to implement OT Governance, iDMZ and micro-segmentation for Nexperia factories with vendor support. Developed OT strategy to implement Industrial Demilitarized Zone (iDMZ), with firewall and VLAN segmentation of OT and Enterprise zones, mitigating cyberattacks on production and safety of manufacturing activities. Developed global implementation project schedule to implement Industrial Demilitarized Zone and iIDS for 6 Nexperia sites. Managed and coordinated Penetration Test mitigation activities to implement recommended solutions based on pentest reports performed on all Nexperia sites, monitoring, tracking and closing identified risks. Coordinated monitoring and tracking of Log4j vulnerabilities impacting Nexperia's 8000 OT servers, ensuring systems security and application updates to latest Log4j patches.
Cybersecurity (OT) Project Manager - Contract & Remote at GlaxoSmithKline Singapore
May 31, 2021 - August 1, 2025
Led cybersecurity OT infrastructure implementation for GSK Singapore operations, including WirelessLAN (WLC), VLAN, Cisco Switches, Nutanix Servers, Hyper V Servers, Palo Alto Firewalls, Avamar backup system and fiber optics cabling. Collaborated with Singapore Business teams and USA Project Director, facilitating seamless communication across global stakeholders using MS Teams and Webex Meetings. Managed vendor relationships and procurement processes for Singapore site, ensuring timely delivery and cost optimization for critical infrastructure components. Coordinated with GSK Singapore technical specialists and global teams to establish secure manufacturing environments, ensuring compliance with pharmaceutical industry standards. Successfully executed Lift and Shift migration activities for Singapore manufacturing systems to OT secure environment, achieving zero production downtime.
Regional ERP-Digital Transformation Project Manager - Contract Position at HappyFresh Malaysia
January 31, 2020 - August 1, 2025
Implemented automation processes to extract data from store receipts in picture format to CSV and interfaced to Financial ERP to automate reconciliation, AR, AP, GL, SKU updating, financial reporting for Malaysia, Indonesia and Thailand. Designed Financial Solution Requirements to deploy OCR with RPA and IA to scan and extract data for digitization of 100k receipts with monthly growth of 12%. Integration works with Data Warehouse, AWS and Spree. Prepared project documentation, project roadmap, project charter, data and business flow diagrams, test scripts, vendor assessment, risk management, PoC and solutions selection processes to implement financial ERP solution. Identified Process Owners and Key Users for cloud computing of Financial ERP implementation, developed and mentored project team to prepare UAT test cases.
IT Consultant - Contract Position at Asian Institute of Chartered Bankers, Malaysia
September 30, 2017 - August 1, 2025
Prepared Gap Analysis Report on failed implemented systems: MS Dynamics AX Financial System, LMS, Online Payment and Campusview Management. Organized solution providers and vendors to propose new solutions to replace legacy systems. Led business requirement gathering activities and prepared tender documentation, RFP, vendor and system evaluation and project schedule. Developed and implemented Information Technology Governance and Security Policies to secure and standardize IT best practices.
IT / Project Director - Regional Leadership Role at Alcan Foods Packaging Asia, Singapore
January 31, 2006 - August 1, 2025
Prepared comprehensive SAP implementation budget and roll-out strategy for the Asian region, headquartered in Singapore with oversight of regional operations. Served as SAP Rollout Manager for Techpack Manufacturing Asia (Indonesia), managing 10-month implementation and post go-live support from Singapore regional office. Led implementation of SOX IT audit compliance across China, Thailand, Indonesia, and Philippines, establishing standardized documentation and testing procedures from Singapore headquarters. Drove infrastructure, software, and hardware standardization project across Asian markets, ensuring consistent technology platforms and operational efficiency. Developed regional IT strategies for Asia and coordinated IT budgets with local managers across 4 countries, conducting monthly strategic meetings with 7 regional IT managers.
SAP Project Delivery Manager - Contract Position at Petronas ICT Malaysia
April 30, 2015 - August 1, 2025
Managed Petronas SAP GST system for Upstream business units for SD, MM, SRM, TVM, FICO and BW modules. Streamlined 275 UAT scripts test (unit, modular and integration) using HPQC tools and manual testing. Monitored and tracked RICEFW and configuration work. Supported SAP with non-SAP (OpenText) integration. Provided project progress updates to Business Units and Steering Committee.
Fiji Development Bank - Core Banking System Project Manager - Contract at Asian Development Bank
March 31, 2025 - August 1, 2025
Led mission-critical BMS to CBS cutover, coordinating teams and implementing Risk strategies to ensure 100% data accuracy and zero downtime during transition. Designed strategic Cutover plans and managed Change Request lifecycle, efficiently implementing critical system enhancements across all modules. Provided strategic oversight for UAT release planning and execution, reviewing cross-functional testing efforts to ensure alignment with project milestones. Validated and tested month-end processes ensuring perfect reconciliation between BMS closing and CBS opening balances. Maintained comprehensive issue tracking system, ensuring timely resolution and stakeholder communication.
Republic of Fiji Digital Transformation IT Project Manager - Contract at Spirit of Endeavour (Fiji)
November 30, 2024 - August 1, 2025
Led successful implementation of Starting A Business System (SABS), Ease of Doing Business initiative, managing cross-functional team from various Agencies and Vendors. Spearheaded requirements gathering across government agencies, ensuring comprehensive integration into the SABS. Assisted policy review and amendment process, collaborating with Solicitor General's Office to streamline affected policies for Cabinet approval and gazette. Delivered weekly project updates to Permanent Secretary and project teams, with monthly briefings to the Deputy Prime Minister and JPMC. Managed end-to-end User Acceptance Testing (UAT) and coordinated nationwide training programs for government officers across various Fijian regions. Led Change Management functionality, facilitated adoption of SABS across various government agencies. Developed comprehensive risk management framework, conducting regular assessments and maintaining prioritized risk register with mitigation plans.
Global Cybersecurity OT Project Manager - Contract & Remote at Nexperia (Malaysia)
November 30, 2023 - August 1, 2025
Assisted EY to perform Cybersecurity OT assessment and evaluation for factories to establish maturity level. Remotely coordinated projects to implement OT Governance, iDMZ and micro-segmentation for Nexperia factories with vendor support. Developed OT strategy to implement Industrial Demilitarized Zone (iDMZ), with firewall and VLAN segmentation of OT and Enterprise zones, mitigating cyberattacks on production and safety of manufacturing activities. Developed global implementation project schedule to implement Industrial Demilitarized Zone and iIDS for 6 Nexperia sites. Managed and coordinated Penetration Test mitigation activities to implement recommended solutions based on pentest reports performed on all Nexperia sites, monitoring, tracking and closing identified risks. Coordinated monitoring and tracking of Log4j vulnerabilities impacting Nexperia's 8000 OT servers, ensuring systems security and application updates to latest Log4j patches.
Cybersecurity (OT) Project Manager - Contract & Remote at GlaxoSmithKline Singapore
May 31, 2021 - August 1, 2025
Led cybersecurity OT infrastructure implementation for GSK Singapore operations, including WirelessLAN (WLC), VLAN, Cisco Switches, Nutanix Servers, Hyper V Servers, Palo Alto Firewalls, Avamar backup system and fiber optics cabling. Collaborated with Singapore Business teams and USA Project Director, facilitating seamless communication across global stakeholders using MS Teams and Webex Meetings. Managed vendor relationships and procurement processes for Singapore site, ensuring timely delivery and cost optimization for critical infrastructure components. Coordinated with GSK Singapore technical specialists and global teams to establish secure manufacturing environments, ensuring compliance with pharmaceutical industry standards. Successfully executed Lift and Shift migration activities for Singapore manufacturing systems to OT secure environment, achieving zero production downtime.
Regional ERP-Digital Transformation Project Manager - Contract Position at HappyFresh Malaysia
January 31, 2020 - August 1, 2025
Implemented automation processes to extract data from store receipts in picture format to CSV and interfaced to Financial ERP to automate reconciliation, AR, AP, GL, SKU updating, financial reporting for Malaysia, Indonesia and Thailand. Designed Financial Solution Requirements to deploy OCR with RPA and IA to scan and extract data for digitization of 100k receipts with monthly growth of 12%. Integration works with Data Warehouse, AWS and Spree. Prepared project documentation, project roadmap, project charter, data and business flow diagrams, test scripts, vendor assessment, risk management, PoC and solutions selection processes to implement financial ERP solution. Identified Process Owners and Key Users for cloud computing of Financial ERP implementation, developed and mentored project team to prepare UAT test cases.
IT Consultant - Contract Position at Asian Institute of Chartered Bankers, Malaysia
September 30, 2017 - August 1, 2025
Prepared Gap Analysis Report on failed implemented systems: MS Dynamics AX Financial System, LMS, Online Payment and Campusview Management. Organized solution providers and vendors to propose new solutions to replace legacy systems. Led business requirement gathering activities and prepared tender documentation, RFP, vendor and system evaluation and project schedule. Developed and implemented Information Technology Governance and Security Policies to secure and standardize IT best practices.
IT / Project Director - Regional Leadership Role at Alcan Foods Packaging Asia, Singapore
January 31, 2006 - August 1, 2025
Prepared comprehensive SAP implementation budget and roll-out strategy for the Asian region, headquartered in Singapore with oversight of regional operations. Served as SAP Rollout Manager for Techpack Manufacturing Asia (Indonesia), managing 10-month implementation and post go-live support from Singapore regional office. Led implementation of SOX IT audit compliance across China, Thailand, Indonesia, and Philippines, establishing standardized documentation and testing procedures from Singapore headquarters. Drove infrastructure, software, and hardware standardization project across Asian markets, ensuring consistent technology platforms and operational efficiency. Developed regional IT strategies for Asia and coordinated IT budgets with local managers across 4 countries, conducting monthly strategic meetings with 7 regional IT managers.
SAP Project Delivery Manager - Contract Position at Petronas ICT Malaysia
April 30, 2015 - August 1, 2025
Managed Petronas SAP GST system for Upstream business units for SD, MM, SRM, TVM, FICO and BW modules. Streamlined 275 UAT scripts test (unit, modular and integration) using HPQC tools and manual testing. Monitored and tracked RICEFW and configuration work. Supported SAP with non-SAP (OpenText) integration. Provided project progress updates to Business Units and Steering Committee.
Core Banking System Project Manager - Contract at Asian Development Bank
March 31, 2025 - August 23, 2025
Led the critical Banking Management System (BMS) to Core Banking System (CBS) cutover, coordinating teams and implementing risk strategies to ensure 100% data accuracy and zero downtime. Designed cutover plans, managed change requests across modules, and provided strategic oversight for UAT release planning and execution. Maintained issue tracking and ensured perfect month-end reconciliations between systems.
Digital Transformation IT Project Manager – Contract at Republic of Fiji / Spirit of Endeavour (Fiji)
November 30, 2024 - August 23, 2025
Led implementation of Starting A Business System (SABS) under the Ease of Doing Business initiative, managing cross-functional teams from agencies and vendors. Spearheaded requirements gathering across government agencies, assisted in policy review with the Solicitor General's Office, and delivered regular updates to senior government officials. Managed end-to-end User Acceptance Testing and coordinated nationwide government training programs while leading change management and risk management efforts.
Global Cybersecurity OT Project Manager – Contract & Remote at Nexperia (Malaysia)
November 30, 2023 - August 23, 2025
Assisted EY in Cybersecurity OT assessment for factories, coordinated implementation of OT Governance, iDMZ, and Micro-segmentation strategies across 6 global sites. Managed mitigation of penetration test findings and coordinated resolution of Log4j vulnerabilities impacting 8000 OT servers, ensuring security and patch compliance.
Cybersecurity (OT) Project Manager – Contract & Hybrid at Accenture Malaysia / Petronas
December 31, 2021 - August 23, 2025
Developed Cybersecurity OT infrastructure for Petronas gas processing plants adopting the Purdue model and NIST framework. Managed system acceptance testing, hardware procurement, and vendor coordination to ensure zero downtime during project execution while maintaining comprehensive documentation and stakeholder engagement.
Cybersecurity (OT) Project Manager – Contract & Remote at GlaxoSmithKline Pharmaceutical Malaysia / Singapore
May 31, 2021 - August 23, 2025
Implemented Cybersecurity OT infrastructure including Wireless LAN, firewalls, servers, backup systems, and fiber optic cabling. Monitored risks, change management, and project progress using enterprise tools. Collaborated globally to configure systems and manage the lift and shift migration of manufacturing systems to a secure OT environment.
Regional ERP - Digital Transformation Project Manager – Contract at HappyFresh Malaysia
January 31, 2020 - August 23, 2025
Implemented automation solutions for receipt data extraction and integration with financial ERP systems across Malaysia, Indonesia, and Thailand. Designed solutions for OCR with RPA and Intelligent Automation, managed project roadmap, risk, vendor assessment, and UAT test case preparation.
CRM Project Manager – Contract at AmBank Group Malaysia (Group Information Services)
January 31, 2019 - August 23, 2025
Led successful implementation of MS Dynamics CRM for sales and marketing, managing integration with DataMart, middleware, and vendors. Oversaw change management, risk mitigation, and stakeholder communications to ensure delivery within schedule and budget.
ERP Project Manager – Contract at See Hau Global Sdn Bhd Malaysia
August 31, 2018 - August 23, 2025
Developed project documentation and led cloud Oracle Fusion ERP implementations across 3 sites. Trained business users, monitored vendor performance, and handled IT infrastructure upgrades including VPN, routers, and Wi-Fi networks.
IT Consultant – Contract at Asian Institute of Chartered Bankers Malaysia
September 30, 2017 - August 23, 2025
Performed gap analysis on failed MS Dynamics AX and other systems. Led business requirements gathering and managed tender processes for new system implementations. Developed and implemented IT governance and security policies.
Senior Project Manager – Contract at Amway Sdn Bhd Malaysia
November 30, 2016 - August 23, 2025
Led rollout of JDA system for Thailand, Korea, and Japan markets, coordinated training and testing, and managed rollout schedule, cost, change management and cutover activities ensuring successful go-live.
Senior Project Manager – Contract at Skali Group Sdn Bhd Malaysia
July 31, 2016 - August 23, 2025
Prepared gap analysis for MARA ERP project failure and reviewed CRM and ERP systems. Coordinated business requirement reviews and managed development documentation for new transport system SOULS, coordinating cross-functional development teams.
SAP Project Delivery Manager – Contract at Petronas ICT Malaysia
April 30, 2015 - August 23, 2025
Managed SAP GST system for upstream units with multiple modules. Streamlined UAT testing using tools and managed integration with non-SAP systems while providing project updates to business and steering committees.
IT Manager / Project Manager at Amcor Packaging Asia Malaysia
February 28, 2014 - August 23, 2025
Transformed IT landscape supporting business expansion, improved Infor Syteline ERP for accurate data, enhanced shopfloor IT security, and developed backup and disaster recovery plans with bi-annual ERP testing.
Regional IT / Project Manager at Alcan Tobacco Packaging Asia Malaysia
April 30, 2010 - August 23, 2025
Managed Pecas ERP implementations for Philippines and Malaysia. Set up data centre with servers, UPS, and backup systems with Citrix remote access. Developed budgets, scheduling, and standardized regional disaster recovery plans while supporting Exact financial system integration.
IT / Project Director at Alcan Foods Packaging Asia Singapore
January 31, 2006 - August 23, 2025
Prepared SAP implementation budgets and rollout plans across Asian region. Managed SAP rollout for manufacturing in Indonesia, performed SOX IT audit compliance, and drove infrastructure and software standardization across multiple countries. Coordinated IT budgets and issues through monthly management meetings.
Senior IT Manager at Hydro Aluminum Malaysia
January 31, 2004 - August 23, 2025
Project manager for SAP R/3 implementation, standardized Lotus Notes system, managed IT department meetings, coordinated SAP training, and supported data cleansing and migration activities.
Core Banking System Project Manager at Asian Development Bank
March 31, 2025 - August 23, 2025
Led mission-critical BMS to CBS cutover ensuring 100% data accuracy and zero downtime. Designed cutover plans, managed change request lifecycle, oversaw UAT release planning and testing, validated month-end processes, and maintained issue tracking for timely resolution and communication.
Digital Transformation IT Project Manager at Spirit of Endeavour (Fiji)
November 30, 2024 - August 23, 2025
Led implementation of Starting A Business System (SABS), managed multi-agency requirements, supported policy review and amendments, delivered updates to senior officials, conducted UAT and national training, facilitated vendor meetings, and developed comprehensive risk and change management strategies.
Global Cybersecurity OT Project Manager at Nexperia (Malaysia)
November 30, 2023 - August 23, 2025
Performed OT cybersecurity assessments with EY, developed OT governance strategies including iDMZ and micro-segmentation, managed project scheduling for global sites, coordinated penetration test mitigations, and addressed critical Log4j vulnerabilities to ensure OT system security.
Cybersecurity OT Project Manager at Accenture Malaysia
December 31, 2021 - August 23, 2025
Developed Cybersecurity OT infrastructure for Petronas gas plants, managed acceptance tests, coordinated hardware procurement, led documentation and design efforts, ensured deployment timeline compliance, and maintained zero operational downtime through effective stakeholder management.
Cybersecurity OT Project Manager at GlaxoSmithKline Pharmaceutical Malaysia
May 31, 2021 - August 23, 2025
Implemented Cybersecurity OT infrastructure remotely including Wireless LAN, VLANs, firewalls, servers, and backup systems. Tracked risks and change management, coordinated with global teams and vendors, prepared project plans, and managed migration activities to secure manufacturing systems.
Regional ERP - Digital Transformation Project Manager at HappyFresh Malaysia
January 31, 2020 - August 23, 2025
Automated data extraction and reconciliation processes for financial ERP across Malaysia, Indonesia, and Thailand. Designed OCR and RPA-based financial solutions, managed project documentation, roadmaps, testing, and vendor assessments while leading cloud computing implementations and user training.
CRM Project Manager at AmBank Group Malaysia
January 31, 2019 - August 23, 2025
Led successful delivery of MS Dynamics CRM projects covering sales, marketing, and campaigns. Managed integrations, change management, risk mitigation, and vendor coordination while monitoring project and budget progress with steering committees.
ERP Project Manager at See Hau Global Sdn Bhd, Malaysia
August 31, 2018 - August 23, 2025
Led Oracle Fusion Cloud ERP implementation across multiple sites, including project documentation, vendor assessments, user training, business requirements gathering, and IT infrastructure upgrades covering fiber, VPN, Wi-Fi, and desktops.
IT Consultant at Asian Institute of Chartered Bankers, Malaysia
September 30, 2017 - August 23, 2025
Prepared gap analysis on failed MS Dynamics AX and other systems. Organized vendor proposals, led business requirements gathering, developed tender documents, and implemented IT governance and security policies.
Senior Project Manager at Amway Sdn Bhd, Malaysia
November 30, 2016 - August 23, 2025
Rolled out JDA Demand & Fulfillment system in Thailand, Korea, and Japan including stakeholder updates, requirements gathering, training, testing, rollout scheduling, change management, and successful cutover activities.
Senior Project Manager at Skali Group Sdn Bhd, Malaysia
July 31, 2016 - August 23, 2025
Performed gap analysis on MARA's ERP failure, managed reviews of MS Dynamics CRM and AX implementations, developed new SOULS system for Ministry of Transport, and coordinated development teams including software developers and analysts.
SAP Project Delivery Manager at Petronas ICT Malaysia
April 30, 2015 - August 23, 2025
Managed SAP GST system deployment for upstream units, streamlined UAT scripts, monitored RICEFW and configuration, supported SAP integration, and provided regular project progress updates to business units and steering committees.
IT Manager / Project Manager at Amcor Packaging Asia, Malaysia
February 28, 2014 - August 23, 2025
Transformed IT landscape for business expansion, enhanced Syteline ERP reporting and modules, improved IT security on shop floor manufacturing operations, and developed disaster recovery plans with bi-annual testing for auditor compliance.
Regional IT / Project Manager at Alcan Tobacco Packaging Asia, Malaysia
April 30, 2010 - August 23, 2025
Managed Pecas ERP implementation for the Philippines and Malaysia, established data center infrastructure with remote access, managed project budgets and schedules, established standardized disaster recovery systems, and integrated Exact Financial Systems.
IT / Project Director at Alcan Foods Packaging Asia, Singapore
January 31, 2006 - August 23, 2025
Prepared SAP rollout plans and budgets for Asia, managed 10-month SAP Techpack Manufacturing implementation in Indonesia, ensured SOX IT audit compliance across multiple countries, and drove IT infrastructure and software standardization initiatives.
Senior IT Manager at Hydro Aluminum (M) Sdn Bhd, Malaysia
January 31, 2004 - August 23, 2025
Led SAP R/3 implementation, standardized Lotus Notes system and desktop applications, managed IT department, coordinated SAP training and data migration, and supported data cleansing activities.
Core Banking System Project Manager - Contract at Asian Development Bank
March 31, 2025 - August 23, 2025
Led mission-critical BMS to CBS cutover, coordinated teams, and implemented risk strategies ensuring 100% data accuracy and zero downtime during transition. Designed cutover plans and managed change request lifecycle, delivered strategic oversight for UAT release planning and execution, validated and tested month-end reconciliation processes, and maintained comprehensive issue tracking to ensure timely resolution and communication.
Digital Transformation IT Project Manager – Contract at Spirit of Endeavour (Fiji) / Republic of Fiji
November 30, 2024 - August 23, 2025
Led successful implementation of Starting A Business System (SABS) initiative, managing cross-agency teams and vendors. Spearheaded requirements gathering and policy amendments, delivered regular project updates to senior government officials, managed user acceptance testing and nationwide training, facilitated vendor meetings to address change requests, and developed comprehensive risk management including mitigation planning.
Global Cybersecurity OT Project Manager – Contract & Remote at Nexperia (Malaysia)
November 30, 2023 - August 23, 2025
Assisted EY in cybersecurity OT assessment and evaluation, coordinated projects to implement OT governance, iDMZ, and micro-segmentation across factories. Developed OT strategies and global project schedules, managed penetration test mitigation activities, and coordinated vulnerability management to secure production and safety systems.
Cybersecurity (OT) Project Manager – Contract & Hybrid at Accenture Malaysia - Petronas
December 31, 2021 - August 23, 2025
Developed cybersecurity OT infrastructure for gas processing plants following Purdue Model and NIST Framework. Managed FAT, SAT, antivirus migration, patch management, hardware procurement, and ensured plant operations continued with zero downtime. Organized stakeholder meetings and ensured project milestones were met.
Cybersecurity (OT) Project Manager – Contract & Remote at GlaxoSmithKline Pharmaceutical Malaysia – GSK Singapore
May 31, 2021 - August 23, 2025
Remotely implemented OT cybersecurity infrastructure including wireless LAN, VLAN, servers, firewalls, and backup systems. Managed project risks, change management, and reporting using multiple enterprise tools. Collaborated with global teams and vendors on equipment setup and led lift and shift activities migrating manufacturing systems to OT secure environment.
Regional ERP-Digital Transformation Project Manager – Contract at HappyFresh Malaysia
January 31, 2020 - August 23, 2025
Implemented automation to digitize store receipt data extraction and integrated with financial ERP across multiple countries. Designed OCR with RPA and IA solutions for digitizing receipts, managed project documentation, roadmaps, vendor assessments, risk management, and developed project teams for user acceptance testing preparation.
CRM Project Manager – Contract at AmBank Group Malaysia (Group Information Services)
January 31, 2019 - August 23, 2025
Led delivery of MS Dynamics CRM projects including sales, marketing, and campaign modules. Managed integrations with DataMart and middleware, oversaw change management and risk mitigation, coordinated vendor management, and reported progress to steering committees.
ERP Project Manager – Contract at See Hau Global Sdn Bhd, Malaysia
August 31, 2018 - August 23, 2025
Developed project charters, vendor assessments, and system selection for ERP solution implementation across three sites. Conducted cloud computing training for users, monitored Oracle Fusion POC, and upgraded IT infrastructure including fiber cabling and desktops.
IT Consultant – Contract at Asian Institute of Chartered Bankers, Malaysia
September 30, 2017 - August 23, 2025
Prepared gap analysis on failed systems and led vendor solution proposals. Organized requirement gatherings, tender documentation, and evaluation processes. Established IT governance and security policies to standardize practices.
Senior Project Manager – Contract at Amway Sdn Bhd, Malaysia
November 30, 2016 - August 23, 2025
Rolled out JDA system implementation for multiple countries, coordinated business requirements gathering, testing, training, and change management. Prepared rollout schedules and ensured successful go-live with effective cutover activities.
Senior Project Manager – Contract at Skali Group Sdn Bhd, Malaysia
July 31, 2016 - August 23, 2025
Prepared gap analysis for failed ERP project causes, managed review of MS Dynamics and SharePoint implementations. Conducted user interviews, updated requirements and coordinated bespoke software development to replace legacy transport system.
SAP Project Delivery Manager – Contract at Petronas ICT Malaysia
April 30, 2015 - August 23, 2025
Managed SAP GST system implementation for upstream business units covering multiple modules. Streamlined testing scripts, monitored configuration and RICEFW, supported non-SAP integration, and provided progress updates to business units and steering committees.
IT Manager / Project Manager at Amcor Packaging Asia, Malaysia
February 28, 2014 - August 23, 2025
Transformed IT landscape supporting business expansion, improved ERP systems and enhanced IT security for manufacturing. Developed backup and disaster recovery plans, conducted bi-annual testing, and ensured data integrity and reporting accuracy.
Regional IT / Project Manager at Alcan Tobacco Packaging Asia, Malaysia
April 30, 2010 - August 23, 2025
Managed ERP implementation projects in Philippines and Malaysia, developed data center projects with remote access, monitored budgets, established standardized disaster recovery, and supported system integration efforts.
IT / Project Director at Alcan Foods Packaging Asia, Singapore
January 31, 2006 - August 23, 2025
Prepared SAP implementation budgets and roll-out plans for Asia region, managed SAP rollouts including SOX IT audit compliance across multiple countries, drove IT strategy and coordinated budgets with regional IT managers.
Senior IT Manager at Hydro Aluminum (M) Sdn Bhd, Malaysia
January 31, 2004 - August 23, 2025
Project manager for SAP R/3 implementation, standardized desktop applications and Lotus Notes system, coordinated training, documentation, data migration and cleansing, and managed a team of MIS assistants.
Core Banking System Project Manager - Contract at Asian Development Bank
March 31, 2025 - August 23, 2025
Led mission-critical core banking system cutover ensuring 100% data accuracy and zero downtime. Designed cutover plans, managed change request lifecycle, provided strategic oversight for UAT release planning, validated month-end reconciliation processes, and maintained issue tracking for timely resolution and communication.
Digital Transformation IT Project Manager - Contract at Spirit of Endeavour (Fiji)
November 30, 2024 - August 23, 2025
Led the implementation of the Starting A Business System (SABS) as part of Fiji's Ease of Doing Business initiative. Managed cross-functional teams, gathered requirements from government agencies, assisted policy review, delivered updates to senior officials, managed UAT and training programs, led change management and risk management functions to support adoption.
Global Cybersecurity OT Project Manager - Contract & Remote at Nexperia (Malaysia)
November 30, 2023 - August 23, 2025
Coordinated cybersecurity OT assessment and implementation projects across six manufacturing sites, including OT governance, Industrial Demilitarized Zone (iDMZ) deployments, penetration test mitigations, and Log4j vulnerability management to secure production safety and operations.
Cybersecurity (OT) Project Manager – Contract & Hybrid at Accenture Malaysia
December 31, 2021 - August 23, 2025
Developed cybersecurity OT infrastructure for Petronas Gas Processing Plants, managed testing and migration of critical systems, coordinated vendors, prepared design documentation, and ensured deployment timeline compliance with zero operational downtime.
Cybersecurity (OT) Project Manager – Contract & Remote at GlaxoSmithKline Pharmaceutical Malaysia
May 31, 2021 - August 23, 2025
Implemented cybersecurity OT infrastructure with wireless LANs, VLAN, firewalls, backup systems and server migrations. Monitored risks, managed change controls, liaised with global teams, and coordinated equipment setup and project documentation remotely.
Regional ERP - Digital Transformation Project Manager – Contract at HappyFresh Malaysia
January 31, 2020 - August 23, 2025
Implemented automation processes using OCR, RPA, and AI to digitize receipt data across multiple countries. Managed vendor assessment, project documentation, risk management, and mentored project teams for UAT preparation and ERP integration.
CRM Project Manager – Contract at AmBank Group Malaysia (Group Information Services)
January 31, 2019 - August 23, 2025
Led MS Dynamics CRM implementation for sales, marketing, and campaigns. Managed integration with DataMart, middleware, vendors, and controlled project risks. Reported progress to steering committee regularly.
ERP Project Manager – Contract at See Hau Global Sdn Bhd, Malaysia
August 31, 2018 - August 23, 2025
Developed project documentation and trained users for a 3-site cloud ERP Oracle Fusion implementation. Monitored and controlled deployment and provided IT infrastructure upgrades including networking and servers.
IT Consultant – Contract at Asian Institute of Chartered Bankers, Malaysia
September 30, 2017 - August 23, 2025
Prepared gap analysis for failed systems and coordinated selection of new solutions. Led business requirement gathering and tender documentation, implemented IT governance and security policies.
Senior Project Manager – Contract at Amway Sdn Bhd, Malaysia
November 30, 2016 - August 23, 2025
Managed rollout of JDA Demand & Fulfillment system across multiple countries. Coordinated business users, conducted training, testing and regression, ensured successful go-live and change management.
Senior Project Manager – Contract at Skali Group Sdn Bhd, Malaysia
July 31, 2016 - August 23, 2025
Prepared gap analysis for failed ERP project, managed review of CRM and ERP systems, gathered business requirements, and coordinated software developers to develop bespoke transport management software.
SAP Project Delivery Manager – Contract at Petronas ICT Malaysia
April 30, 2015 - August 23, 2025
Managed SAP GST system implementations for upstream units, streamlined testing scripts, tracked RICEFW and configurations, supported integrations, and provided project updates to business units and steering committee.
IT Manager / Project Manager at Amcor Packaging Asia, Malaysia
February 28, 2014 - August 23, 2025
Transformed IT landscape to support business expansion including ERP improvements, IT security enhancements on shopfloor manufacturing, disaster recovery planning and bi-annual testing for auditor compliance.
Regional IT / Project Manager at Alcan Tobacco Packaging Asia, Malaysia
April 30, 2010 - August 23, 2025
Managed ERP implementation for multiple countries, data center deployment including servers and backup, project budgeting, disaster recovery planning and system integration support.
IT / Project Director at Alcan Foods Packaging Asia, Singapore
January 31, 2006 - August 23, 2025
Prepared SAP budgets and rollout plans in Asia, managed SOX IT audit compliance in multiple countries, standardized IT infrastructure and budgets across region, and led monthly issue review meetings.
Senior IT Manager at Hydro Aluminum, Malaysia
January 31, 2004 - August 23, 2025
Managed SAP R/3 implementation, standardized desktop applications and Lotus Notes systems, led training, documentation, data migration and supported data cleansing activities, managed IT department meetings.
Core Banking System Project Manager - Contract at Asian Development Bank
March 1, 2025 - September 10, 2025
Led mission-critical BMS to CBS cutover, coordinating teams and implementing risk strategies to ensure 100% data accuracy and zero downtime during transition. Designed strategic cutover plans, managed Change Request lifecycle, oversaw UAT, validated month-end processes, ensured reconciliation between systems, and maintained a comprehensive issue-tracking framework with stakeholder communications.
Republic of Fiji Digital Transformation IT Project Manager – Contract at Spirit of Endeavour (Fiji)
November 1, 2024 - September 10, 2025
Led Starting A Business System (SABS) and Ease of Doing Business initiatives; managed cross-functional teams from multiple government agencies and vendors; conducted requirements gathering, policy alignment, UAT management, nationwide officer training, and robust risk management.
Global Cybersecurity OT Project Manager – Contract & Remote at Nexperia (Malaysia)
November 1, 2023 - September 10, 2025
Coordinated with EY to perform Cybersecurity OT assessments and established maturity. Directed global OT governance, iDMZ implementation, and micro-segmentation across six sites; defined OT strategy, managed project schedules, led pentest mitigations, tracked risks, and applied patches for Log4j across 8000 OT servers.
Cybersecurity OT Project Manager – Contract & Hybrid at Accenture Malaysia
December 1, 2021 - September 10, 2025
Developed Cybersecurity OT infrastructure for Petronas Gas Processing Plants (FAT/SAT), deployment of domain controllers, security and NAS servers; managed hardware procurement, site surveys, and configuration activities; organized FAT/SAT, ensured zero downtime during migration and aligned with Purdue/NIST security frameworks.
Cybersecurity (OT) Project Manager – Contract & Remote at GlaxoSmithKline Pharmaceutical Malaysia
May 1, 2021 - September 10, 2025
Implemented OT security infrastructure including WLAN, VLAN, Cisco switches, Nutanix/NV Hyper-V, Palo Alto firewalls, backup systems, and fiber cabling; tracked risks and changes, coordinated with global teams, and prepared server rooms for OT-secure operational environments.
Regional ERP-Digital Transformation Project Manager – Contract at HappyFresh Malaysia
January 1, 2020 - September 10, 2025
Implemented automation to extract data from store receipts (images) to CSV, interfacing with ERP to automate reconciliation, AR, AP, GL, SKU updates, and reporting; designed OCR/RPA/IA workflows, integrated with Data Warehouse and AWS; prepared project documentation and PoC materials; led UAT and cross-region adoption.
CRM Project Manager – Contract at AmBank Group Malaysia
January 1, 2019 - September 10, 2025
Led MS Dynamics CRM implementation for Sales, Marketing and Campaigns; managed integrations with DataMart, middleware, change management, vendor relationships, and monthly progress reviews with governance bodies.
ERP Project Manager – Contract at See Hau Global Sdn Bhd, Malaysia
August 1, 2018 - September 10, 2025
Developed project documentation, vendor assessments, and system evaluations; trained process owners and key users on Cloud ERP; defined cloud computing strategy and IT infrastructure enhancements for plants; coordinated cross-functional teams.
IT Consultant – Contract at Asian Institute of Chartered Bankers, Malaysia
September 1, 2017 - September 10, 2025
Conducted gap analysis on failed implementations (MS Dynamics AX, LMS, etc.); led requirements gathering, tender documentation, vendor proposals, and IT governance/security policy development to standardize practices.
Senior Project Manager – Contract at Amway Sdn Bhd, Malaysia
November 1, 2016 - September 10, 2025
Rolled out JDA System (Demand & Fulfillment) across Asia; led stakeholder communications, requirements gathering, testing, training, and go-live activities with strong Change Management and Cutover planning.
Senior Project Manager – Contract at Skali Group Sdn Bhd, Malaysia
July 1, 2016 - September 10, 2025
Directed multiple ERP/crm projects; led a team to review MS Dynamics CRM/AX and SharePoint; performed gap analyses, documented URD/FDD/TDD; coordinated SOULS development for SPAD in collaboration with Liferay developers.
SAP Project Delivery Manager – Contract at Petronas ICT Malaysia
April 1, 2015 - September 10, 2025
Managed SAP GST system for Upstream SD/MM/FICO/BW; streamlined 275 UAT scripts; tracked RICEFW items and configurations; supported SAP with non-SAP (OpenText) integration; provided progress updates to business units and steering committees.
IT Manager / Project Manager at Amcor Packaging Asia, Malaysia
February 1, 2014 - September 10, 2025
Transformed IT landscape to support business growth; improved Syteline ERP reporting, data integrity, and security; implemented disaster recovery plans and standardized IT infrastructure; supported ERP updates and rolling enhancements.
Regional IT / Project Manager at Alcan Tobacco Packaging Asia, Malaysia
April 1, 2010 - September 10, 2025
Managed Pecas ERP implementation for Philippines and Malaysia; led data center project with server upgrades and DRP standards; supported integration with Pecas and migrated to standardized regional IT practices.
IT / Project Director at Alcan Foods Packaging Asia, Singapore
January 1, 2006 - September 10, 2025
Prepared SAP rollout budgets and plans for Asia; led SAP deployment across multiple countries; directed IT infrastructure standardization and regional project governance; supported HQ fit-outs and infra deployments.
Senior IT Manager / Project Manager at Hydro Aluminum (M) Sdn Bhd, Malaysia
January 1, 2004 - September 10, 2025
Managed SAP R/3 implementation; set up Lotus Notes; coordinated SAP training, data migration and cleansing; led an IT department to support manufacturing operations and governance.
Core Banking System Project Manager at Fiji Development Bank
March 1, 2025 - September 10, 2025
Led mission-critical BMS to CBS cutover, coordinating teams and implementing risk strategies to ensure 100% data accuracy and zero downtime during transition. Designed strategic cutover plans and managed Change Request lifecycle, efficiently implementing critical system enhancements across all modules. Provided UAT oversight and month-end reconciliation validation between BMS closing and CBS opening balances.
Digital Transformation IT Project Manager at Spirit of Endeavour (Fiji)
November 1, 2024 - September 10, 2025
Led Starting A Business System (SABS) and Ease of Doing Business initiatives, coordinating cross-agency and vendor teams. Directed requirements gathering, policy alignment, and policy amendments with the Solicitor General's Office; oversaw UAT, nationwide officer training, and Change Management; developed comprehensive risk management and mitigation plans.
Global Cybersecurity OT Project Manager at Nexperia
November 1, 2023 - September 10, 2025
Assisted EY with cybersecurity OT maturity assessment; remotely coordinated OT governance, iDMZ and micro-segmentation across 6 sites; developed OT strategy and global implementation schedule; oversaw penetration test mitigations and vulnerability tracking (e.g., Log4j) across 8000 OT servers.
Cybersecurity (OT) Project Manager at Accenture Malaysia
December 1, 2021 - September 10, 2025
Developed OT cybersecurity infrastructure for Petronas gas processing plants, including Domain Controller, security hardening, and NAS servers; performed FAT/SAT, migration planning, and patch management; coordinated with global vendors and produced LLD/As-Built documentation; ensured zero-downtime deployment.
Cybersecurity (OT) Project Manager at GlaxoSmithKline
May 1, 2021 - September 10, 2025
Remotely implemented Cybersecurity OT infrastructure (Wireless LAN, VLANs, switches, Nutanix/NV Hyper-V, Palo Alto firewalls, backup systems, fiber infrastructure); managed risks and changes, prepared project plan, and led Lift & Shift to OT-secure environment for manufacturing systems.
Regional ERP-Digital Transformation Project Manager at HappyFresh
January 1, 2020 - September 10, 2025
Implemented automation to extract data from store receipts (images) to CSV and integrated with Financial ERP for reconciliations; designed OCR/RPA/IA-enabled financial data capture; drafted project governance, PoC, and solution evaluation; oversaw cloud data flows with Data Warehouse and AWS.
CRM Project Manager at AmBank Group Malaysia
January 1, 2019 - September 10, 2025
Led MS Dynamics CRM (Sales, Marketing and Campaign) rollout; managed integrations with DataMart, middleware, multiple servers and change management; vendor governance and monthly steering updates.
ERP Project Manager at See Hau Global Sdn Bhd
August 1, 2018 - September 10, 2025
Developed project documentation, vendor assessments, and cloud ERP PoC; designed IT infrastructure for plants, coordinated with vendors, and ensured on-time delivery and cutovers.
IT Consultant at Asian Institute of Chartered Bankers
September 1, 2017 - September 10, 2025
Conducted gap analyses on failed implementations (MS Dynamics AX, LMS, online payment, campus management); led BRD/URD/TDD processes and established IT governance and security policies.
Senior Project Manager at Amway Sdn Bhd
November 1, 2016 - September 10, 2025
Rolled out JDA Demand & Fulfillment across Taiwan, Korea, Japan; led stakeholder communications, end-user training, and go-live readiness; managed change and cutover activities.
Senior Project Manager at Skali Group Sdn Bhd
July 1, 2016 - September 10, 2025
Led gap analyses for MARA on failed SUTRA ERP project; managed a team of 8; coordinated CRM AX, SharePoint implementations and SPAD/SOULS development.
SAP Project Delivery Manager at Petronas ICT Malaysia
April 1, 2015 - September 10, 2025
Managed SAP GST system across Upstream SD/MM/SRM/TVM/FICO/BW; streamlined 275 UAT scripts; tracked RICEFW/configuration; supported SAP integration with OpenText.
IT Manager / Project Manager at Amcor Packaging Asia
February 1, 2014 - September 10, 2025
Transformed monolithic IT landscape to support expansion; improved Syteline ERP reporting and data integrity; enhanced IT security for shopfloor and DR planning; DRP monitoring.
Regional IT / Project Manager at Alcan Tobacco Packaging Asia
April 1, 2010 - September 10, 2025
Managed Pecas ERP implementation for Philippines and Malaysia; established regional data center and DRP; integrated Pecas with legacy systems.
IT / Project Director at Alcan Foods Packaging Asia
January 1, 2006 - September 10, 2025
Prepared SAP rollout budgets and plans for Asia; SAP rollouts for Techpack Manufacturing across Asia; led IT standardization and regional strategy.
Senior IT Manager at Hydro Aluminum (M) Sdn Bhd
January 1, 2004 - September 10, 2025
Led SAP R/3 implementation; established Lotus Notes environment; managed data migration, training, and SAP-related support for the region.

Education

Master of Business Administration at Maastricht School of Management, Netherlands
January 1, 2000 - December 31, 2001
Higher National Diploma and Diploma in Management of Information Systems at IMIS United Kingdom
January 1, 1990 - December 31, 1992
Master of Business Administration at Maastricht School of Management, Netherlands
January 1, 2000 - December 31, 2002
Higher National Diploma and Diploma at Management of Information Systems, (IMIS) United Kingdom
January 1, 1998 - December 31, 2000
Master of Business Administration at Maastricht School of Management, Netherlands
January 1, 2000 - December 31, 2000
Higher National Diploma and Diploma at Management of Information Systems, IMIS United Kingdom
January 1, 2000 - December 31, 2000
Master of Business Administration at Maastricht School of Management, Netherlands
January 1, 2000 - December 31, 2001
Higher National Diploma and Diploma at Management of Information Systems, IMIS United Kingdom
January 1, 1997 - December 31, 1999
Master of Business Administration (MBA) in IT at Maastricht School of Management, Netherlands
January 11, 2030 - August 23, 2025
Higher National Diploma and Diploma in Management of Information Systems at Institute of Management of Information Systems (IMIS), United Kingdom
January 11, 2030 - August 23, 2025
Master of Business Administration (MBA) (IT) at Maastricht School of Management, Netherlands
January 11, 2030 - August 23, 2025
Higher National Diploma and Diploma in Management of Information Systems at IMIS, United Kingdom
January 11, 2030 - August 23, 2025
MBA (IT) at Maastricht School of Management, Netherlands
January 11, 2030 - August 23, 2025
Higher National Diploma and Diploma in Management of Information Systems at IMIS, United Kingdom
January 11, 2030 - August 23, 2025
Master of Business Administration (MBA) - Business IT at Maastricht School of Management, Netherlands
January 11, 2030 - August 23, 2025
Higher National Diploma and Diploma in Management of Information Systems at IMIS, United Kingdom
January 11, 2030 - August 23, 2025
Master of Business Administration (MBA) in IT at Maastricht School of Management
January 11, 2030 - September 10, 2025
Higher National Diploma at United Kingdom
January 11, 2030 - September 10, 2025
Diploma in Management of Information Systems (IMIS) at United Kingdom
January 11, 2030 - September 10, 2025
Master of Business Administration, MBA (IT) at Maastricht School of Management
January 11, 2030 - September 10, 2025
Higher National Diploma and Diploma in Management of Information Systems (IMIS) at United Kingdom
January 11, 2030 - September 10, 2025

Qualifications

Project Management Professional (PMP)
January 1, 2010 - December 31, 2019
Scrum Certified (SFC™)
January 1, 2021 - December 31, 2023
Certified SAP IS-Retail Consultant
January 1, 2015 - December 31, 2017
Certified Toastmasters International, Competent Communicator (CC)
January 1, 2012 - December 31, 2017
CISA Certified Cybersecurity Evaluator
January 1, 2018 - December 31, 2023
Cybersecurity Evaluation Tools (CSET) Certification
January 1, 2019 - December 31, 2022
PMI GenAI training and certification
January 1, 2023 - December 31, 2023
Project Management Professional (PMP)
January 1, 2010 - December 31, 2015
Scrum Certified (SFC™)
January 1, 2022 - December 31, 2024
Certified SAP IS-Retail Consultant
January 1, 2012 - December 31, 2017
Certified Toastmasters International, Competent Communicator (CC)
January 1, 2013 - December 31, 2018
CISA Certified Cybersecurity Evaluator
January 1, 2019 - December 31, 2024
Cybersecurity Evaluation Tools (CSET) Certification
January 1, 2020 - December 31, 2021
PMI GenAI training and certification
January 1, 2023 - December 31, 2023
Project Management Professional (PMP)
January 1, 2000 - December 31, 2000
Scrum Certified (SFC™)
January 11, 2030 - August 1, 2025
Certified SAP IS-Retail Consultant
January 11, 2030 - August 1, 2025
Certified Toastmasters International, Competent Communicator (CC)
January 11, 2030 - August 1, 2025
CISA Certified Cybersecurity Evaluator
January 11, 2030 - August 1, 2025
Cybersecurity Evaluation Tools (CSET) Certification awarded by U.S. CISA
January 11, 2030 - August 1, 2025
PMI GenAI training and certification
January 11, 2030 - August 1, 2025
Project Management Professional (PMP)
January 1, 2010 - December 31, 2010
Scrum Certified (SFC™)
January 1, 2019 - December 31, 2019
Certified SAP IS-Retail Consultant
January 1, 2015 - December 31, 2015
Certified Toastmasters International, Competent Communicator (CC)
January 1, 2012 - December 31, 2012
CISA Certified Cybersecurity Evaluator
January 1, 2018 - December 31, 2018
Cybersecurity Evaluation Tools (CSET) Certification awarded by U.S. CISA
January 1, 2019 - December 31, 2019
PMI GenAI training and certification
January 1, 2023 - December 31, 2023
Project Management Professional (PMP), PMI USA
January 11, 2030 - August 23, 2025
Certified Scrum Master (SFC™)
January 11, 2030 - August 23, 2025
Certified SAP IS-Retail Consultant
January 11, 2030 - August 23, 2025
Competent Communicator (CC), Toastmasters International
January 11, 2030 - August 23, 2025
Certified Cybersecurity Evaluator (CISA)
January 11, 2030 - August 23, 2025
Cybersecurity Evaluation Tools (CSET) Certification, U.S.
January 11, 2030 - August 23, 2025
PMI GenAI training and certification
January 11, 2030 - August 23, 2025
Project Management Professional (PMP)
January 11, 2030 - August 23, 2025
Scrum Certified (SFC)
January 11, 2030 - August 23, 2025
Certified SAP IS-Retail Consultant
January 11, 2030 - August 23, 2025
Toastmasters International Competent Communicator (CC)
January 11, 2030 - August 23, 2025
Certified Cybersecurity Evaluator (CISA)
January 11, 2030 - August 23, 2025
PMI GenAI training and certification
January 11, 2030 - August 23, 2025
Cybersecurity Evaluation Tools (CSET) Certification
January 11, 2030 - August 23, 2025
MBA (IT)
January 11, 2030 - August 23, 2025
Project Management Professional (PMP)
January 11, 2030 - August 23, 2025
Scrum Certified (SFC™)
January 11, 2030 - August 23, 2025
Certified SAP IS-Retail Consultant
January 11, 2030 - August 23, 2025
Competent Communicator (CC), Toastmasters International
January 11, 2030 - August 23, 2025
Certified Cybersecurity Evaluator (CISA)
January 11, 2030 - August 23, 2025
Cybersecurity Evaluation Tools (CSET) Certification (U.S.)
January 11, 2030 - August 23, 2025
PMI GenAI training and certification
January 11, 2030 - August 23, 2025
Project Management Professional (PMP)
January 11, 2030 - August 23, 2025
Scrum Certified (SFC™)
January 11, 2030 - August 23, 2025
Certified SAP IS-Retail Consultant
January 11, 2030 - August 23, 2025
Toastmasters International, Competent Communicator (CC)
January 11, 2030 - August 23, 2025
CISA Certified Cybersecurity Evaluator
January 11, 2030 - August 23, 2025
PMI GenAI training and certification
January 11, 2030 - August 23, 2025
Cybersecurity Evaluation Tools (CSET) Certification
January 11, 2030 - August 23, 2025
Project Management Professional (PMP)
January 11, 2030 - September 10, 2025
SFCTM Scrum Certified
January 11, 2030 - September 10, 2025
Certified SAP IS-Retail Consultant
January 11, 2030 - September 10, 2025
CISA Certified Cybersecurity Evaluator
January 11, 2030 - September 10, 2025
Toastmasters International, Competent Communicator (CC)
January 11, 2030 - September 10, 2025
PMI GenAI Training & Certification
January 11, 2030 - September 10, 2025
PMP - Project Management Professional
January 11, 2030 - September 10, 2025
CISA - Certified Information Systems Auditor
January 11, 2030 - September 10, 2025
SAP IS-Retail Consultant
January 11, 2030 - September 10, 2025
SFCTM - Scrum Foundation Certified
January 11, 2030 - September 10, 2025
TOASTMASTERS Competent Communicator (CC)
January 11, 2030 - September 10, 2025
CSET - Cybersecurity Evaluation Tools Certification
January 11, 2030 - September 10, 2025
GenAI Training and Certification
January 11, 2030 - September 10, 2025

Industry Experience

Financial Services, Government, Manufacturing, Healthcare, Retail, Life Sciences, Professional Services, Computers & Electronics, Software & Internet, Consumer Goods, Education