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I am a seasoned Product Owner and Project Manager with over seven years of experience focusing on the Banking Digital Marketing sector. I specialize in guiding products through the full development lifecycle, from strategic planning to market launch, ensuring they deliver tangible business value. I pride myself on bridging the gap between business needs and technology, and I enjoy leading cross-functional teams to success. Throughout my career, I have driven campaigns, spearheaded digital transformation projects, and consistently advocated for the customer experience. I am passionate about using data-driven insights to optimize workflows and improve engagement, and I am always eager to learn and adapt in a dynamic environment.…I am a seasoned Product Owner and Project Manager with over seven years of experience focusing on the Banking Digital Marketing sector. I specialize in guiding products through the full development lifecycle, from strategic planning to market launch, ensuring they deliver tangible business value. I pride myself on bridging the gap between business needs and technology, and I enjoy leading cross-functional teams to success. Throughout my career, I have driven campaigns, spearheaded digital transformation projects, and consistently advocated for the customer experience. I am passionate about using data-driven insights to optimize workflows and improve engagement, and I am always eager to learn and adapt in a dynamic environment.

Issam Temsah

Project Manager, Digital Marketer, Marketing Strategist

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I am a seasoned Product Owner and Project Manager with over seven years of experience focusing on the Banking Digital Marketing sector. I specialize in guiding products through the full development lifecycle, from strategic planning to market launch, ensuring they deliver tangible business value. I pride myself on bridging the gap between business needs and technology, and I enjoy leading cross-functional teams to success. Throughout my career, I have driven campaigns, spearheaded digital transformation projects, and consistently advocated for the customer experience. I am passionate about using data-driven insights to optimize workflows and improve engagement, and I am always eager to learn and adapt in a dynamic environment.…I am a seasoned Product Owner and Project Manager with over seven years of experience focusing on the Banking Digital Marketing sector. I specialize in guiding products through the full development lifecycle, from strategic planning to market launch, ensuring they deliver tangible business value. I pride myself on bridging the gap between business needs and technology, and I enjoy leading cross-functional teams to success. Throughout my career, I have driven campaigns, spearheaded digital transformation projects, and consistently advocated for the customer experience. I am passionate about using data-driven insights to optimize workflows and improve engagement, and I am always eager to learn and adapt in a dynamic environment.

Available to hire

I am a seasoned Product Owner and Project Manager with over seven years of experience focusing on the Banking Digital Marketing sector. I specialize in guiding products through the full development lifecycle, from strategic planning to market launch, ensuring they deliver tangible business value. I pride myself on bridging the gap between business needs and technology, and I enjoy leading cross-functional teams to success.

Throughout my career, I have driven campaigns, spearheaded digital transformation projects, and consistently advocated for the customer experience. I am passionate about using data-driven insights to optimize workflows and improve engagement, and I am always eager to learn and adapt in a dynamic environment.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Beginner

Language

English

Advanced

Arabic

Fluent

Work Experience

Product Owner/Project Manager at Gulf Bank

July 3, 2016 - February 22, 2024

I led the strategy, execution, and optimization of the bank’s digital communication channels—including SMS, Email, Website, Digital Signage, and ATM screens. I successfully delivered cross-functional campaigns that enhanced customer engagement, ensured brand consistency, and maximized return on investment. Through system migrations, automation, and in-house solutions, I improved operational efficiency and campaign performance. My initiatives also supported the bank’s sustainability goals and digital transformation, helping position it as a modern, customer-centric, and innovative leader in the Kuwaiti banking sector.

Project Coordinator at Gulf Bank

January 1, 2012 - July 3, 2016

Led and managed critical IT initiatives that enhanced operational efficiency, improved system performance, and ensured compliance with industry standards. Streamlined processes to boost user satisfaction and security while reducing response times and incidents. Implemented innovative solutions to optimize customer engagement and deliver dynamic, targeted experiences. Fostered seamless transitions during technology upgrades, ensuring minimal disruption and maximum functionality across the organization.

System Administrator and IT Technical Support at Gulf Bank

May 26, 2007 - December 31, 2011

Provided comprehensive support for bank applications, swiftly resolving technical issues to minimize disruptions and enhance employee efficiency. Proactively monitored critical systems to ensure uninterrupted operations and executed daily financial processes with accuracy and timeliness, contributing to seamless banking activities. Managed data backups to secure critical information, achieving full recovery success during audits and system tests. Collaborated with third-party vendors to keep systems updated with the latest technology, improving performance and reducing maintenance costs.