Designer systémique, UX et stratège, je conçois et optimise des services, parcours et systèmes centrés utilisateur pour des organisations publiques, privées et startups. Mon approche combine design thinking, recherche utilisateur, prototypage et facilitation d'ateliers pour accélérer l'innovation et améliorer l'expérience client, tout en alignant les initiatives sur les objectifs stratégiques et les KPI.

JÉRÉMY ELIE DISCOURT

Designer systémique, UX et stratège, je conçois et optimise des services, parcours et systèmes centrés utilisateur pour des organisations publiques, privées et startups. Mon approche combine design thinking, recherche utilisateur, prototypage et facilitation d'ateliers pour accélérer l'innovation et améliorer l'expérience client, tout en alignant les initiatives sur les objectifs stratégiques et les KPI.

Available to hire

Designer systémique, UX et stratège, je conçois et optimise des services, parcours et systèmes centrés utilisateur pour des organisations publiques, privées et startups.

Mon approche combine design thinking, recherche utilisateur, prototypage et facilitation d’ateliers pour accélérer l’innovation et améliorer l’expérience client, tout en alignant les initiatives sur les objectifs stratégiques et les KPI.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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Language

French
Fluent
English
Advanced

Work Experience

UX Researcher at Hager (Energie)
January 1, 2025 - Present
Conducted user interviews, field observation, shadowing, and user testing of physical and digital products. Analyzed user behavior and synthesized insights to create personas, experience maps, and customer journeys. Co-facilitated workshops, performed UX audits, heatmap analysis, and analytics. Collaborated with product, design, and technical teams, and managed UX documentation in an agile environment.
Consultant Design Systémique, UX & Design de Service at Capgemini Engineering
December 31, 2024 - August 1, 2025
Facilitated UX and design thinking workshops to optimize user journeys and services. Developed a systemic approach to improve decision-making and engineering of complex systems. Conducted user needs analysis, persona creation, and patient journey mapping. Prototyped and designed innovations. Collaborated in agile teams using Scrum and Kanban, managed complex and transversal projects, stakeholder management, and ecosystem mapping.
Head of Design & Communication at SONU
April 30, 2024 - August 1, 2025
Led UX strategy and digital interface design for SIMUN (ONU Sorbonne). Optimized user journeys and improved user engagement. Managed relationships with UNESCO and L’Oréal, and prioritized tasks within the team.
Designer UX/UI – Responsable Communication & Audiovisuel – Marketing at Auum
July 31, 2023 - August 1, 2025
Implemented communication strategy, managed communication team, and collaborated with CAC40 and NASDAQ on UX and branding projects. Created multimedia content and managed brand image. Conducted UX analysis using field surveys, user testing, and A/B testing. Optimized print and digital design, ergonomics, and accessibility (WCAG). Analyzed KPIs.
UX/UI Care Design at Medicago
September 30, 2022 - August 1, 2025
Co-designed interfaces and wireframes for digital health applications. Prototyped using Figma and Adobe XD. Conducted user testing and iterations. Collaborated with multidisciplinary teams to integrate user needs. Developed style guides and design system. Integrated digital accessibility and inclusive design.
Chargé de gestion locative & assistant marketing at Immobilière 3F
February 28, 2024 - August 1, 2025
Managed rental files, administrative follow-up, tenant response, and coordination of assignment commissions.
Spécialiste IT Événementiel at Ubisoft
November 30, 2023 - August 1, 2025
Provided IT and audiovisual event support, installation, and resolved technical incidents for high-end event environments.
UX Researcher at Hager (via CELAD)
June 1, 2025 - Present
Conducted user interviews, field observations, shadowing, and user testing for physical and digital products. Performed behavioral analysis, synthesized insights, created personas, experience maps, customer journeys, and facilitated co-animation workshops. Delivered UX audits, heatmaps analysis, and analytics. Collaborated with product, design, and tech teams and produced UX documentation in an agile environment.
Consultant Design Systémique, UX & Design de Service at Capgemini Engineering
December 31, 2024 - August 1, 2025
Facilitated UX and design thinking workshops to optimize user journeys and services. Developed systemic approaches to enhance decision-making and engineering of complex systems. Conducted user needs analysis, created personas and patient journeys, prototyped and designed innovations. Collaborated in agile teams using Scrum and Kanban, managed complex transversal projects, stakeholder management, and ecosystem mapping.
Designer UX/UI – Responsable Communication & Audiovisuel – Marketing at Auum
July 31, 2023 - August 1, 2025
Implemented communication strategy and managed communication team. Collaborated with CAC40 and NASDAQ on UX and branding projects. Created multimedia content and managed brand image. Conducted UX analysis through field surveys, user tests, and A/B testing. Optimized print and digital design with focus on ergonomics and accessibility (WCAG). Analyzed KPIs.
UX/UI Care Design at Medicago
September 30, 2022 - August 1, 2025
Co-designed digital health application interfaces and wireframes. Prototyped with Figma and Adobe XD, performed user tests and iterations. Collaborated with multidisciplinary teams to integrate user needs. Developed style guides and design systems. Integrated digital accessibility and inclusive design principles.
Head of Design & Communication at SONU (Organisation)
April 30, 2024 - August 1, 2025
Led UX strategy and digital interface design for the SIMUN (ONU Sorbonne). Optimized user journeys and increased engagement. Managed relations with UNESCO and L’Oréal. Prioritized tasks effectively.
Chargé de gestion locative & assistant marketing at Immobilière 3F
February 29, 2024 - August 1, 2025
Managed rental files, performed administrative follow-ups, responded to tenants, and coordinated with attribution commission.
Spécialiste IT Événementiel at Ubisoft
November 30, 2023 - August 1, 2025
Provided technical IT and audiovisual support for high-end events, installing equipment and resolving technical incidents.
Conseiller-Vendeur at DeSerres
December 31, 2022 - August 1, 2025
Provided customer advice, used suggestive selling techniques, ensured client loyalty, implemented creative merchandising, and managed transactions.
Conseiller-Vendeur at BestBuy
December 31, 2022 - August 1, 2025
Offered customer support, sales assistance, implemented merchandising strategies, and handled cash registers.
Infographiste – Communication – Design UI – Marketing at Promo IC Lettrage
December 31, 2022 - August 1, 2025
Produced graphic creations such as logos, business cards and flyers. Managed digital marketing and print/digital projects.
Responsable en Lutte Incendie & Inondations at SIUQ
December 31, 2022 - August 1, 2025
Managed risk prevention and emergency interventions for fire and flood. Handled safety and crisis communication.
Coordonnateur en Communication at Inspiration 360°
December 31, 2021 - August 1, 2025
Managed digital communities, implemented 360° communication campaigns, created multimedia content and managed press relations.
Monteur Vidéo - Coloriste at Groupe Fovea
December 31, 2021 - August 1, 2025
Produced audiovisual postproduction including video editing and color grading for international festivals and tours.
Technicien Audiovisuel at Lightjockey – Le Drague Cabaret Club
December 31, 2021 - August 1, 2025
Managed live audiovisual operations including sound, lighting and video, created immersive event experiences.
Travailleur Indépendant at Inspiration 360°
December 31, 2021 - August 1, 2025
Handled full audiovisual production including filming, directing, and editing. Managed artistic and event projects.
Représentant Services Techniques at Freeman Canada
December 31, 2019 - August 1, 2025
Provided audiovisual event services for large-scale events such as G7 and tech trade shows, managed logistical project aspects.
Apprenti Électricien at Simonet Jean-Luc
December 31, 2018 - August 1, 2025
Performed residential electrical installations ensuring compliance with safety standards.
Apprenti Électrotechnicien at Demongeot
December 31, 2016 - August 1, 2025
Handled maintenance of tertiary and industrial electrical systems, including automation and home automation.
Apprenti Agent Technique at Ville de Quetigny
December 31, 2015 - August 1, 2025
Maintained and renovated public buildings, performing multiservice interventions like plumbing, painting and electricity.
UX Researcher at Hager (via CELAD)
June 1, 2025 - Present
Conducted user interviews, field observations, shadowing and usability testing on both physical and digital products. Performed behavioral analysis, created insights syntheses, personas, experience maps, and customer journeys. Co-facilitated workshops and audits, analyzed heatmaps and analytics, and collaborated with product, design, and technical teams in an agile environment.
Consultant Design Systémique, UX & Design de Service at Capgemini Engineering
December 31, 2024 - August 26, 2025
Facilitated UX and design thinking workshops to optimize user journeys and services. Developed a systemic approach for decision-making and engineering complex systems. Conducted user needs analysis, persona and patient journey mapping. Prototyped innovations and collaborated in agile teams using Scrum and Kanban. Managed complex projects and stakeholder relations, including ecosystem mapping.
Head of Design & Communication at SONU (SIMUN - ONU Sorbonne)
April 30, 2024 - August 26, 2025
Directed overall artistic strategy, managed communication and design teams, created visual identities and event UI/UX design. Improved user journeys and engagement. Managed partnerships including UNESCO and L’Oréal, and prioritized tasks effectively.
Responsable Communication Audiovisuel – UX/UI – Marketing at Auum (Éco-innovation)
July 31, 2023 - August 26, 2025
Managed marketing team, implemented communication strategy, collaborated with CAC40 and NASDAQ on UX and branding projects. Created multimedia content, conducted UX analysis with field surveys, user testing, and A/B testing. Optimized print and digital design for ergonomics and accessibility (WCAG), and analyzed key performance indicators.
UX/UI Designer Care at Medicago (Biopharmaceutique)
September 30, 2022 - August 26, 2025
Co-designed health digital interfaces and wireframes. Created prototypes using Figma and Adobe XD, performed user testing and iterative design. Collaborated with multidisciplinary teams to align user needs, developed style guides and design systems with accessibility and inclusive design integration.
UX Researcher at Hager / Celad
October 1, 2025 - October 1, 2025
Pilotage d’études (entretiens, tests utilisateur, questionnaires) et observation terrain. Analyse quanti/ quali et synthèse d’insights actionnables. Priorisation (ODI) et recommandations pour orienter la roadmap produit.
Consultant Design Systémique & Service Design at Capgemini Engineering
December 1, 2024 - December 1, 2024
Animation d’ateliers et co-création. Cartographie d’écosystèmes et parcours patients/utilisateurs. Conception de prototypes service et scénarios d’usage. Accompagnement agile des parties prenantes, gestion de projet et priorisation stratégique.
Head of Design & Communication at Sorbonne ONU
April 1, 2024 - April 1, 2024
Pilotage UX/UI du SIMUN. Conception parcours et interfaces. Direction artistique. Coordination équipe, amélioration de l’engagement et livraison de livrables opérationnels.
Responsable Communication & missions UX at Auum
July 1, 2023 - July 1, 2023
Production de contenus (interviews, vidéos, formations). Appui UX : enquêtes, observation usages, collecte d’insights, recommandations pour améliorer l’expérience client.
UX/UI Designer at Medicago
September 1, 2022 - September 1, 2022
Wireframes et prototypes (Figma / Adobe XD). Tests utilisateurs et itérations. Mise en place de design system et guidelines d’accessibilité.

Education

Master 2 Design & Numérique - UX/UI at Panthéon Sorbonne
September 1, 2023 - April 30, 2024
Bachelor 3 Communication et Création Numérique at MADE In Sainte-Marie
January 1, 2021 - December 31, 2022
Bac Pro Électrotechnique at Lycée St Joseph Dijon
January 1, 2015 - December 31, 2018
CAP Maintenance des Bâtiments de Collectivités at Lycée St Joseph Dijon
January 1, 2013 - December 31, 2015
DEC-T Audiovisuel at CÉGEP Limoilou
January 1, 2018 - December 31, 2021
Master 1 Design Recherche-Projet at Panthéon-Sorbonne
January 1, 2022 - December 31, 2023
Master 2 Design & Numérique - UX/UI at Panthéon Sorbonne
September 1, 2023 - April 30, 2024
Certificat Création & Nouveaux médias at UQAT Canada
August 1, 2021 - April 30, 2022
Bachelor 3 Communication et Création Numérique at MADE In Sainte-Marie
January 1, 2021 - December 31, 2022
DEC-T Audiovisuel at CÉGEP Limoilou
January 1, 2018 - December 31, 2021
Bac Pro Électrotechnique at Lycée St Joseph Dijon
January 1, 2015 - December 31, 2018
CAP Maintenance des Bâtiments de Collectivités at Lycée St Joseph Dijon
January 1, 2013 - December 31, 2015
Master 2 Professionnel Design et Numérique – UX/UI at Panthéon-Sorbonne
September 1, 2023 - April 30, 2024
Master 1 Design Recherche - Projet at Panthéon-Sorbonne
September 1, 2022 - June 30, 2023
Certificat Création et Nouveaux Médias at UQAT Canada
August 1, 2021 - April 30, 2022
Bachelor 3 Communication et Création Numérique at MADE In Sainte-Marie
January 1, 2021 - December 31, 2022
DEC-T Audiovisuel at CÉGEP Limoilou, Québec
September 1, 2018 - June 30, 2021
Bac Pro Électrotechnique at Lycée St Joseph Dijon
September 1, 2015 - June 30, 2018
CAP Maintenance des Bâtiments de Collectivités at Lycée St Joseph Dijon
September 1, 2013 - June 30, 2015
MOOC: Innovation publique et design de service at ESSEC (en ligne)
January 1, 2024 - November 19, 2025
Certificat: Conservation et restauration des paysages forestiers at Université de Yale (en ligne)
January 1, 2024 - November 19, 2025
Cours: Perte et rétablissement de la biodiversité – Solutions Nature-Positive at Université d’Oxford, Oxford
January 1, 2024 - November 19, 2025
Master 2 : Design & numérique – UX at Université Panthéon-Sorbonne, Paris
January 1, 2022 - January 1, 2023
Bachelor 3 : Communication et création numérique at Made in Sainte-Marie, Lyon
January 1, 2021 - January 1, 2022
Certificat: Création et nouveaux médias at UQAT, Québec
January 1, 2021 - January 1, 2022
DEC -T : Audiovisuel at Cegep Limoilou, Québec
January 1, 2018 - January 1, 2021

Qualifications

Certificat en biodiversité
January 1, 2024 - December 31, 2024
MOOC Innovation Publique & Pensée Design
July 1, 2024 - October 31, 2024
Cours "Solutions pour la Nature"
February 1, 2024 - February 28, 2024
Certificat Création & Nouveaux médias
August 1, 2021 - April 30, 2022
Certificat Conservation et Restauration des Paysages Forestiers Tropicaux
January 1, 2024 - December 31, 2024
Cours Perte et Rétablissement de la Biodiversité
January 1, 2024 - December 31, 2024
Membre de l’IFD et juré du label Janus
January 1, 2024 - December 31, 2024
Concours d’administration INSP – ENA
January 1, 2024 - December 31, 2024
Certificat en biodiversité avec Yale School of the Environment
January 1, 2024 - December 31, 2024
MOOC Innovation Publique & Pensée Design
July 1, 2024 - October 31, 2024
Cours "Solutions pour la Nature"
February 1, 2024 - February 28, 2024
Lauréat de la bourse BNP Paribas
January 1, 2024 - December 31, 2024
Certificat en biodiversité
January 1, 2024 - August 26, 2025
Certificat Conservation et Restauration des Paysages Forestiers Tropicaux
January 1, 2024 - August 26, 2025
MOOC Innovation Publique & Pensée Design
July 1, 2024 - October 31, 2024
Certificat: Conservation et restauration des paysages forestiers
January 1, 2024 - November 19, 2025
Cours: Perte et rétablissement de la biodiversité – Solutions Nature-Positive
January 1, 2024 - November 19, 2025

Industry Experience

Energy & Utilities, Healthcare, Professional Services, Media & Entertainment, Real Estate & Construction, Non-Profit Organization, Government, Retail, Education, Software & Internet, Life Sciences